Can not install software for the camera on my G10

Hello
New poster today seems my CD/DVD media drive has stopped working, tried to install software for new camera, just getting blue screen and a small flashing disc, seems there is no power in drive.
Any advice welcome only had machine since late June 2005.Am I doing something wrong or does it sound like a service problem
THANK YOU!
JIM.

Hi
Well like xaver said it could be a hardware problem but before you contact the ASP try to remove the drive from the device manager. After new reboot the OS should recognizes the driver again. Maybe this procedure will help you to solve this problem. But if not, please contact the service partner
Bye

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Can not install software for the camera on my G10

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