Can not load any power point files, the Microsoft version will not work as well only open systems works
After upgrading to 10.8.3 I cannot load files into keynote, the apllication will freze about 75% of the load. My Microsoft Power Point application will load them but the when I try to play the presentation it will freeze. Only OpenSystems will load them and then play them with no problem. Can Any one tell me waht is going on? ...
Hi Gary,
The presentations were created originally with PowerPoint. I have been using them on both KeyNote and PowerPoint with no problem, even after updating to MountainLion. Problems started at the 10.8.3 upgrade. The installation was an upgrade form Lion. Yes I mean Open Office, I am able to open the presentation with Open Office and play it with no problems.
The presentation gets loaded by Power Point and the Power Point freezes. Key Note can not even load it. Stops 3/4 of the way. This happens with ALL my presentations.
I want to thank you for your help.
Leonardo
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Backstory: There are two possible events that could be causing this
1: At some point I may have followed a ''Tinyurl' link that consquently lead me to a youtube video, to which youtube worked perfectly fine before hand, and this is where i witnessed the first crash. Theories into whether this link, previously stated, may have done something to my system have been thought about, but the fact that youtube still works on the latest Microsoft Internet Explorer seems to present the idea of a virus or an error redundant. I own the latest Macfee antivirus software and Ccleaner(running the registry check) and have run them complete with disc defragment and scan disc error recovery along with an additional malware scanner. Nothing seems to have come up on anything. After doing all this, my last resort was System restore and this seemed to solve the problem, mainly because i had an earlier version of firefox. therefore i resisted updating for aslong as possible whenever it told me to update. but the otherday i thought i'd risk it again thinking it may have been a problem alot of people have been having and it would of been fixed, but sadly it hasn't. this lead me to google the problem and was advised to start firefox on 'safe mode' as there may have been a confliction between add ons or plugins with youtube or some thing like that, but sadly that hasn't worked either. The plugins i had installed with it were the ones firefox has told me to get, or recommended and the only two addons i had on firefox was Adblock plus (fanboy subscrip) and Noscript.
Details of what actually happens: go to a youtube link, video loads for about 2 seconds(both video and audio), screen freezes, and flashes maybe once with some small lines across the bottom half of the screen horizontally towards the right corner, then the screen goes blank and makes my laptop dorment, but still running, thus I restart my system.
Sadly now when I system restore there isn't a point far back enough before this problem. So its either i downgrade(which seems to be the only option) or simply stop using firefox, as internet explorer works perfectly fine. however running firefox with no scrip and adblock plus is the ideal browser customisation, which is why this is rather annoying.
so number 1 was the tinyurl theory and i must admit i was abit foolish to follow such a random link, but whats happened has happened.
2: basically there is a major disfunction with the latest firefox that has to with the addons i have included onto firefox and this seems to be causing a terrible effect on my system.
in a nutshell: firefox worked perfectly before upgrading to the new firefox and before i followed this link, the rest of my system is completely normal and virus and error free or so it says, Other browsers seem to work also. safe mode does not cure the problem.
Running on a customised Dell laptop, which is pretty midrange-toprange and hasn't been active long, so it has the general HD video card thats included in all Studio 15 Dell laptops.
any help appreciated.
cheers.
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; MDDC; OfficeLiveConnector.1.5; OfficeLivePatch.1.3; Creative AutoUpdate v1.40.02; AskTbMYC-SRS/5.7.1.11118)I have had a similar problem with my system. I just recently (within a week of this post) built a brand new desktop. I installed Windows 7 64-bit Home and had a clean install, no problems. Using IE downloaded an anti-virus program, and then, because it was the latest version, downloaded and installed Firefox 4.0. As I began to search the internet for other programs to install after about maybe 10-15 minutes my computer crashes. Blank screen (yet monitor was still receiving a signal from computer) and completely frozen (couldn't even change the caps and num lock on keyboard). I thought I perhaps forgot to reboot after an update so I did a manual reboot and it started up fine.
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Hi Gary,
The presentations were created originally with PowerPoint. I have been using them on both KeyNote and PowerPoint with no problem, even after updating to MountainLion. Problems started at the 10.8.3 upgrade. The installation was an upgrade form Lion. Yes I mean Open Office, I am able to open the presentation with Open Office and play it with no problems.
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I want to thank you for your help.
Leonardo -
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Message was edited by: WZZZ
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