Can not log in to my account.

I thought the login to the account was to put the phone number Plus the last 4 numbers of the phone number as the default password.  It does not let me get in and says my password is invalid.  I ordered the simm + $25.00 of usage and it came only with the simm and no minutes attached to the phone.  I purchased the $25. card localy and it now works but I am still short the $25.00 of credit that should have come with the simm card.  What do I do to correct that and how do I log in to check the credits when it regects what is the default password?  I can not get the phone to work here but have to go a block away to get service.  What do I do about that?

You have to register for an account. There is no "default" password. You need the last 4 of your social to register along with your phone number.

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