Can not log into server computer with any accounts - "You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."

I have a Mac mini running the latest version of OS X and Server. Been running fine and flawlessly. However, I had a strange problem with the iCloud preferences panel crashing when I tried to access it, so I rebooted. Now I can not log into the system with any accounts. My master admin account (along with all the others) gives me the error:
You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."
I am able to see the server from other macs and I can log into it using the same account, but it only shows me a few of the shared folders I have access to but NOT to my main directories.
Rebooting into Command-R and doing a disk utility, I try and repair permission on that drive and get a bunch of errors like:
ACL found but not expected on Users
Repaired "Users"
ACL found but not expected on Users/.localized
Repaired "Users/.localized"
ACL found but not expected on Users/Shared
Repaired "Users/shared"
ACL found but not expected on Users/Shared/.localized
Repaired "Users/Shared/.localized"
Permissions repair complete.
But rebooting is no joy...same problem. Any idea what is going on or how to repair it? Should I do a time machine restore? Complete new OS X install? Any idea what is causing this or how to salvage it?

Got everything to re-install and it worked fine...for a few hours. Then I came in to find ALL of my network users deleted. Just GONE. Then found out the Open Directory was trashed and was unable to open, recover or restore from a backup. Looks like I may have a bad drive here.
I installed a new drive in the system, re-installed and so far (for a couple of hours anyway) the system seems to be working and stable.

Similar Messages

  • Error message: "Logging into the account failed because an error occurred."

    Hello,
    We had an XServe G5 2.0 DP 5GB/80/2x250 running Mac OS X 10.3.9 Server with all updates as a main server for a school. The server provides Open Directory Master as well as File-Sharing (AFP and SMB) and e-mail services to about 30 teachers and 300 students. The user home directories reside on the server. A web server also runs on the machine. The students use a pool of laptops, which are configured with a local guest and admin account as well as access to the server-based home directories with Directory Access. The server had the OS running on the 80 GB hard drive and all data (Home directories, mail database, website, etc. were on the two mirrored 250 GB drives.) All was working well until...
    A few weeks ago, one of the two 250 GB died. We decided to use the opportunity to upgrade the server and set it up with 3 x 750 GB, two drives running as a mirrored pair to hold OS AND Data, the other as a stand-by unit to help replace a failing drive.
    We migrated the OS and all data from the previous drives without a problem. Since now, all data is residing on one pair of drives, we put the data from the old "Data" drive in a folder on the root level of the new HD pair. We wrote a script that launches at startup which creates the symlink in /Volumes/Data to link to /Data. We thought that with this, all would be well.
    However: When any user tries to log into his account from any iBook (10.3.9 or 10.4.11) (wirelessly), he gets the message:
    "Logging into the account failed because an error occurred. The home folder for the user account is located on an afp or smb server. contact your system administrator for help"
    If the user logs in to the guest account on the iBook, then accesses his home directory via file-sharing, he can see (read/write) all his data. So, the data and privileges seem to be OK, as well as Open Directory working correctly. Mail and the web work well also, as does logging in to a user account from one of the PC's (wired).
    Can anyone make any suggestions as to how to fix the situation? Currently, the users are using the guest accounts and accessing their data via filesharing, as well as using webmail for their e-mail, but this is a major nuisance.
    Any help will be greatly appreciated.
    Best regards,
    Alain Chammas
    A user trying to access his account from a PC (wired) has no problems.

    A good number of folks are having problems with this same error message at login, and nobody seems to have found a fix.
    I believe I have stumbled upon, if not a solution, at least part of the answer. If you're logged into a 10.4 workstation, open a Finder window and click the "Network" icon. The first time you do this, you'll only see "Library" and "Servers" icons, but if you let it sit for a moment, other folders will magically appear. One of these is "My Network" which is the critical part.
    In Workgroup Manager, edit one of your users' home directory configuration. There's a URL piece, usually "afp://server.domain.com/Users" (which is what shows up in the window when you click on the "Home" tab for that user), and then there's a "Home" path that is usually something like "/Network/Servers/servername/Users/username". Trouble is, you've noticed that 10.4 doesn't put servers into the "Servers" path, but rather into the "My Network" path.
    So, if you change that "Home" path to read "/Network/My Network/servername/Users/username", it should work--with one caveat. Apparently 10.4 doesn't create the "My Network" path on a given client until you actually browse the network on that client. If you haven't logged into a 10.4 workstation and browsed the network, the "My Network" path won't be there, and you'll still get the error. Login as a local user, browse the network (so that the "My Network" folder shows up), logout, and then login as an Open Directory user, and it should work.
    I'm betting that 10.3, 10.4, and 10.5 all handle this issue differently, so if you're in a mixed-version situation, you may have to experiment to find a workable fix.
    Derndest thing I ever saw.

  • Logging in to the account failed because an error occurred

    I've been looking after Mac's in an ophthalmologist's office for about 6 years.  We initially used Panther server with networked home directories.  With the large images, slow computers, and slow network we moved about 4 years ago to local accounts and local home directories using a Leopard Server for file sharing and print serving.  About a year ago we moved to a Mac Mini Server but kept local home directories.  We would like to move back to networked home directories and implement group folders for sharing.
    I have another Mac Mini Server at home and am trying to set up a test environment but am having trouble getting networked home directories to work.  I'm trying to log in using my MacBook Pro.  Both machines are at 10.6.8.  I followed the outstanding setup instructions from
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    but omitted the part of setting up the groups.   I just set up an account, Test1 but am unable to log in using it.  I can log into the account and access the home folder through my finder though.  When I try log in I get:
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              logging in to the account failed because an error occurred.
    I have looked for several days now and have found no answers that have resolved this.
    My DNS tests fine and it appears that my password is working.  I have turned off all the services  except for AFP, DNS, and Open Directory.  The home folder is on the second drive /Volumes/MacHD2/Homes/test1 and it is set for automount and home directories.  I set each of the separately with a save between. The server appears in my /Network/Servers/ directory right down to the Homes directory.
    The following is the only log file that indicates any error.  This is from the most recent reboot:
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    2011-07-09 09:19:12 PDT - T[0x00007FFF70C75CC0] - DNSServiceProcessResult returned -65563
    2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Misconfiguration detected in hash 'Global SID':
    2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Computer 'guest' (/LDAPv3/127.0.0.1) - ID -1 - UUID 3A0E5953-EC2B-4F6E-A929-3B32406A10C3 - SID S-1-5-21-3687144454-2494095375-1043814123-998
    2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Computer 'MiniServer.tolan.homeip.net$' (/Local/Default) - ID -1 - UUID 87FB76C0-A528-44FC-ADBF-2A7EC7809A9A - SID S-1-5-21-3687144454-2494095375-1043814123-998
    2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Misconfiguration detected in hash 'Global SID':
    2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Computer 'guest' (/LDAPv3/127.0.0.1) - ID -1 - UUID 3A0E5953-EC2B-4F6E-A929-3B32406A10C3 - SID S-1-5-21-3687144454-2494095375-1043814123-998
    2011-07-09 09:19:45 PDT - T[0x0000000101C8D000] - Computer 'MiniServer.tolan.homeip.net$' (/Local/Default) - ID -1 - UUID 87FB76C0-A528-44FC-ADBF-2A7EC7809A9A - SID S-1-5-21-3687144454-2494095375-1043814123-998
    The following are the relevant messages from the other log files that captured the login attempt:
    AFP Access Log:
    IP 192.168.77.20 - - [09/Jul/2011:11:25:11 -0800] "Login test1" 0 0 0
    IP 192.168.77.20 - - [09/Jul/2011:11:25:11 -0800] "Logout test1" 0 0 0
    DNS Log:
    09-Jul-2011 09:38:09.777 received control channel command 'freeze'
    09-Jul-2011 09:38:09.778 freezing all zones: success
    09-Jul-2011 09:38:09.885 received control channel command 'reload'
    09-Jul-2011 09:38:09.885 loading configuration from '/private/etc/named.conf'
    09-Jul-2011 09:38:09.886 using default UDP/IPv4 port range: [49152, 65535]
    09-Jul-2011 09:38:09.886 using default UDP/IPv6 port range: [49152, 65535]
    09-Jul-2011 09:38:09.888 reloading configuration succeeded
    09-Jul-2011 09:38:09.888 reloading zones succeeded
    09-Jul-2011 09:38:09.889 zone 77.168.192.in-addr.arpa/IN/com.apple.ServerAdmin.DNS.public: loaded serial 2011070804
    09-Jul-2011 09:38:09.889 zone tolan.homeip.net/IN/com.apple.ServerAdmin.DNS.public: loaded serial 2011070900
    09-Jul-2011 09:38:09.893 received control channel command 'thaw'
    09-Jul-2011 09:38:09.893 thawing all zones: success
    09-Jul-2011 09:38:09.893 zone 77.168.192.in-addr.arpa/IN/com.apple.ServerAdmin.DNS.public: loaded serial 2011070804
    09-Jul-2011 09:38:09.893 zone tolan.homeip.net/IN/com.apple.ServerAdmin.DNS.public: loaded serial 2011070900
    Kerberos Server Log:
    Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](info): AS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: NEEDED_PREAUTH: [email protected] for krbtgt/[email protected], Additional pre-authentication required
    Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](info): AS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: NEEDED_PREAUTH: [email protected] for krbtgt/[email protected], Additional pre-authentication required
    Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](debug): handling authdata
    Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](debug): handling authdata
    Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](debug): .. .. ok
    Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](debug): .. .. ok
    Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](info): AS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: ISSUE: authtime 1310235907, etypes {rep=18 tkt=16 ses=18}, [email protected] for krbtgt/[email protected]
    Jul 09 11:25:07 MiniServer.tolan.homeip.net krb5kdc[55](info): AS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: ISSUE: authtime 1310235907, etypes {rep=18 tkt=16 ses=18}, [email protected] for krbtgt/[email protected]
    Jul 09 11:25:11 MiniServer.tolan.homeip.net krb5kdc[55](info): TGS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: ISSUE: authtime 1310235907, etypes {rep=18 tkt=16 ses=18}, [email protected] for afpserver/[email protected]
    Jul 09 11:25:11 MiniServer.tolan.homeip.net krb5kdc[55](info): TGS_REQ (7 etypes {18 17 16 23 1 3 2}) 192.168.77.20: ISSUE: authtime 1310235907, etypes {rep=18 tkt=16 ses=18}, [email protected] for afpserver/[email protected]
    Password Service Server Log:
    Jul  9 2011 11:25:07    RSAVALIDATE: success.
    Jul  9 2011 11:25:07    AUTH2: {0x4e17e4b75f13dc1d0000000600000006, test1} DHX authentication succeeded.
    Jul  9 2011 11:25:07    KERBEROS-LOGIN-CHECK: user {0x4e17e4b75f13dc1d0000000600000006, test1} is in good standing.
    Jul  9 2011 11:25:07    KERBEROS-LOGIN-CHECK: user {0x4e17e4b75f13dc1d0000000600000006, test1} authentication succeeded.
    Jul  9 2011 11:25:07    GETPOLICY: user {0x4e17e4b75f13dc1d0000000600000006, test1}.
    Jul  9 2011 11:25:07    GETPOLICY: user {0x4e17e4b75f13dc1d0000000600000006, test1}.
    I would appreciate any and all assistance with this.  I've never had a problem in the past with configuring and using networked home directories.  This has me stumped.  This is now my 3rd day working on it.  I've been through numerous discussion groups, googled endlessly, and even re-installed the server software twice to make sure I'm working with a clean current copy.
    Thanks in advance for any advice you can offer....

    Thanks for your comments, and particularly for confirming that the Kerberos and AFP logs indicated success.   I did have my sharing set properly as you describe however checking that I had set sharing appropriately it led me to the answer to my problem...
    You were right about the location of Test1's home directory and it is on the second disk.   I have always had a level of discomfort setting up the Home URL under 'Home' when setting up a home directory.  I thought I had to put the fully qualified directory name, in this case:
          afp://miniserver.tolan.homeip.net/Volumes/MacHD2/Homes
    After turning sharing off and on for the Homes directory, just to ensure, I saw that WGM had inserted another, more abbreviated URL for me to select:
          afp://MiniServer.tolan.homeip.net/Homes
    When I selected this URL all started working.   I guess I've been outsmarting myself over the years by overthinking what I had to do.
    So, while your suggestion was correct, that wasn't my problem, but checking to ensure that I'd done it right did lead me to the solution.   Hence, a helpful answer, rather than a correct one even though you are correct.
    This issue of what the URL should look like has always bothered me but now I know.  I guess I've just been lucky up until now and in this business good luck doesn't teach you anything...   :-)
    Cheers, and thanks for this...   

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    The above worked for me. Your milage may vary. If anyone knows how to report this to Apple for fixing in the server software and/or clarification in User Management manual, please do. If anyone knows that this solution "breaks" other stuff, please post back.

    Other posts that dealt with this same issue and other potential solutions:
    http://discussions.apple.com/thread.jspa?messageID=5700241&#5700241
    http://discussions.apple.com/thread.jspa?messageID=5784186&#5784186
    http://discussions.apple.com/thread.jspa?threadID=1215039&start=0&tstart=0
    http://discussions.apple.com/thread.jspa?messageID=9204496&#9204496
    http://discussions.apple.com/thread.jspa?threadID=1522353&start=0&tstart=0
    http://discussions.apple.com/thread.jspa?messageID=10226660&#10226660

  • I can not get into the iTunes store for the past two days.  I can do a search on the music in upper right corner.  However, the screen is white with "iTunes" in the middle when I do. Any suggestions?  Thank you.

    I can not get into the iTunes store for the past two days.  I can do a search on the music in upper right corner and get a drop down list.  However, the screen is then white with "iTunes" in the middle. Any suggestions?  Thank you.

    Check out this Apple article -> iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    If your computer has one of the LSPs listed you may have to reset winsock.
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