Can not log on due to incorrect e-mail ID

After upgrading to the latest operating system the other day. I now find that if I go to do upgrades from the store I have a problem. Whe I select to update it comes up with two boxes in the first box greyed out is an e-mail address as the I.D in the other box it is waiting for the password. The problem is the e-mail address in the greyed out box (which I can not change !!!!) is the worng one. It is an old e-mail address I do not remember so I of course do not know the password. As it is based on my name I guess it may have been one I used before. So how can I change this. I can not seen to be able to change the wrong e-mail address. Going into apple store requires the password to this old e-mail address to change it. On the Mac at upgrade time I am unable to change it so I can not do the upgrades. It does not give me the option to enter another e-mail address
Rogerfromhkg

It appears you will need to contact Apple Support who are able to reset your account details.
Click the link below and select the country you are in:
Apple Support

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I can not log in due to file vault error

I am the system administrator and I can not log in due to file vault problem.. How do I fix this?

From a simple Google search of "repair file vault on Mac" I got this: Repairing a FileVault-protected Home folder
OT

Can not log in due to file vault-protected home folder error

I´m posting this for a friend... apparently his kids were playing with the machine and now he can´t log in... this is what he gets:
YOUR FILE VAULT - PROTECTED HOME FOLDER NEEDS TO BE REPAIRED. Options: Click OK to repair folder and continue logging in
When he clicks OK he gets "Unable to log in"
He is stuck at the log in screen and can´t continue.. please help.
Thanks in advance for any help you may offer

Hi Aaron, and a warm welcome to the forums!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Install disc, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Select your Mac OS X volume.
5. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), if it logs him in, run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
If perchance you can't find your install Disc, at least try it from the Safe Boot part onward.

HT1414 Can not open iPad due to incorrect password attempts, has not been sync with iTunes can does anyone know another way?

Need help to reset iPad password settings due to wrong password attempts, have not sync with iTunes

It appears you will need to contact Apple Support who are able to reset your account details.
Click the link below and select the country you are in:
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How to delete old account, I can't log in due to - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

How to delete old account, I can't log in due to error - This email address is not available for use as an Apple ID. You may already have an Apple ID associated with this address. Please try again or sign in using your existing Apple ID.

All good, I loved with AppStore and now everything seems to be back to normal.

TS1424 itunes purchase security questions & answers reset and answered correctly. Can not log in with updated answers which state one or both are incorrect.

Can anyone help with this situation?
itunes purchase security questions & answers reset and answered correctly. Can not log in with updated answers which state one or both are incorrect.

You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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Can not log on after successfull installation - SAP Netweaver Trial JAVA

Hello,
I have successfully downloaded and installed the NW Java trial. (NW_JAVA_700SP14_SR3.rar)
I can see in SAP MMC that all the services was started. At http://vjm:50000 I can see the default page.
Unfortunately I can not log on to any page that need SAP authentication (eg. User management, NW administrator),
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The portal also does not let me log on (http://vjm:50000/irj ).
When I get the standard SAP NW log on screen, after entering Administrator with the correct master password, simply the log on screen appears again (the password field is cleared). I also tried some incorrect user name / password just to check the difference. In that case I got the correct error message.
I installed the software with WMware, Windows 2003 server, allocated enough disk space and 1.6Gbyte RAM. The installation finished without errors. Prior, I installed the MS loopback too (tried without it too). In SAP MMC everything is green, only have an open alert in J2E 00 -> Services -> Security -> Aggregated Data -> Invalid session count "262 > 200 last reported value above treshold".
I am using the standard internet explorer coming with Win2003 server.
Tried the users: Administrator, SDM, Guest, ADSUSER. I know that the password is correct, because I don't get any error if I use it, just getting the log on screen back ...
Could anyone pls help me how can I log on to the system? Or is there any security trace file or log which could help me solve this problem?
I am desperately trying to install this trial, I completely reinstalled the software 5 times but still can not use it
Laszlo

Hi,
is your problem persisting?
CAVE: If you use a wrong user/pw combination > 3 times the account of the user may be locked!
try j2ee_admin instead of administrator or try adm together with your Masterpassword
Do you have to specify the users pw inside the installation procedure? In "normal" installations this has to be done.
If not the pw´s in the documentation of the previous answer`may fix your problem.
The sap mmc is irrelevant for user authentication.
Green means your system is running, nothing else.
kind regards
Tom

User can not log in

I have a Document Center protected document - it's a test one, that simply needs a valid AdobeID and Password to open it.
A new user can not log in and view it, older users are OK. He can log in, change has password etc, but when he tries to open the pdf, it will not accept his user name/password saying "The email address or password you entered is incorrect or you need to update your Adobe Online Centre Account. Please enter your email address or password again, or click the Manage My Account button below for help with your account". He has tried both but gets nowhere - with Manage My Account, He can log in and see his details, change password - but still can not open the pdf!
Can anyone please help?
I notice the link to Document Centre support now fails - is there any support for Document Center anymore?

Hi Chetan,
You may check this thread to find your solution:
Re: Two licences but only one is visible
Thanks,
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Admin can not log in after migration Teaming

Hello,
I did migrate Teaming 1.0.3 (SLES 10 SP2) to Teaming 2.1 (SLES 10 SP 2) on a different server according to information from this web site Novell Documentation
Everything worked with one exception admin account can not log in :(
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WARN [http-9080-1] [org.kablink.teaming.module.authentication.impl.Aut henticationModuleImpl] - Authentication failure for zone 1: org.springframework.security.BadCredentialsExcepti on: Bad credentials; nested exception is org.kablink.teaming.security.authentication.Passwo rdDoesNotMatchException: Password does not match for user [kablink,admin]
I think that something has gone wrong with the admin account password after the migration but I do not know how to fix it.
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Does anyone encountered such a problem?
How can I set a new password for the admin account directly in the MySQL database?
Best regards,
Piotr Szewczuk

Originally Posted by pszewczuk
Hello,
I did migrate Teaming 1.0.3 (SLES 10 SP2) to Teaming 2.1 (SLES 10 SP 2) on a different server according to information from this web site Novell Documentation
Everything worked with one exception admin account can not log in :(
The rest of the account works, but users are taken from LDAP.
I tried to use the old admin password as well as a new admin password set during installation Teaming 2.1
In catalina.out log I got:
WARN [http-9080-1] [org.kablink.teaming.module.authentication.impl.Aut henticationModuleImpl] - Authentication failure for zone 1: org.springframework.security.BadCredentialsExcepti on: Bad credentials; nested exception is org.kablink.teaming.security.authentication.Passwo rdDoesNotMatchException: Password does not match for user [kablink,admin]
I think that something has gone wrong with the admin account password after the migration but I do not know how to fix it.
I tried to change the password for the admin account directly in the database table but I do not know what hash algorithm is used by Teaming 2.1
Does anyone encountered such a problem?
How can I set a new password for the admin account directly in the MySQL database?
Best regards,
Piotr Szewczuk
I **think** that hash is specified in the installer.xml file. Try also to post your question on the kablink forum: Installation, Configuration, Customization

Can not log in another Blackberry ID in the same BB device

Can not log in another Blackberry ID eventhough I have already sign out(and wipe out data automatically) previsous
Blackberry ID from the same the device.
Please someone kindly assist ASAP.
PS. Do I need to deassociate both via device & email?

kkawin45 wrote:
Can not log in another Blackberry ID eventhough I have already sign out(and wipe out data automatically) previsous
Blackberry ID from the same the device.
Please someone kindly assist ASAP.
PS. Do I need to deassociate both via device & email?
Hello kkawin45
Welcome to BlackBerry Support Forums
You cannot use multiple BlackBerry ID on your BlackBerry 9900 at a same time ! On BlackBerry 7 devices BlackBerry ID is deep integrated with our device . If you want to use a new BlackBerry ID then perform a security wipe , while wiping be sure to Mark everything ( User Installed application , Emails ) but after a full backup .
Refer to this KB Article for help :
KB26694 : How to change the BlackBerry ID on a BlackBerry PlayBook tablet or BlackBerry smartphone
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Everytime I try and sign into my iCloud account it tells me I can't log in due to a server error, but there is nothing wrong with my server . It also wont allow me to view any of my Photos or Documents that i have backed up.

Everytime I try and sign into my iCloud account it tells me I can't log in due to a server error, but there is nothing wrong with my server . It also wont allow me to view any of my Photos or Documents that I have backed up. Please help

Hi,
Are you running any Anti-virus software or do you have your firewall turned on? If so, disable them and try again. If that doesn't work, delete the iCloud account and then sign it back on again.
Make sure you are running the most current version of the iCloud Control Panel:
http://support.apple.com/kb/dl1455
Cheers,
GB

I can not open Firefox due to a virus. Can I un-install and then re-install Firefox and save my original setup and favorites

I can not open Firefox due to a virus.
When trying to open Firefox, the program directed the computer to shut down, and prevented me from going into Safe mode.
The virus only affected Firefox and rebooting in Safe.
The virus has been scrubbed, but I get the crash report every time I try to open Firefox. Can I install a new version of Firefox and still keep my bookmarks/ How can I rescue my bookmarks.
I am posting this from another computer location.

I used to have a slightly similar problem. Not the Virus problem, but the re-install of Firefox. The solution for this in the future would be for you to install and use FEBE Firefox Environment Backup Extension so you can fully back-up your settings, and other Addons, and Themes etc. that were within your FEBE backed up profile, so you can do the re-install of Firefox and then restore your saved profile that encompasses all of or most of what you presently don't want to loose. You could still do a FULL PROFILE FEBE, and re-install Firefox, and do a FULL PROFILE RESTORE, and if you might no longer have a virus problem after the restore. If so, your in good shape. I would find and run a good quality Anti-Virus scan, and if you wish to try to catch what you might have missed with the new scan I also suggest from www.IOBit.com that you add 2 programs that look to be better at catching problems than most other scan and repair utilities. The programs I suggest you add are called Advanced System Care - presently is version 5, and IOBit Malware Fighter, and one other. Their super powerful Smart Defrag that is faster than most Defrag programs and their is only one other Defrag program that comes close to it's power, and that is Diskepper, and you get Smart Defrag for free, and it's better, and faster than the others in my opinion. ASC Advanced System Care will clean your system and make it run faster specially if you have noticed it is slowing down for one reason or another , and it will do this with less resources than the other programs that you may already be using. The only thing they lack at present is an Anti-Virus portion which would add much more value to the already super programs. Good Luck. Let me know what you think after trying the noted programs. You should be very satisfied of the results.

I can not log into iCloud

Please help - I've upgraded to ML 10.8 (and also 10.8.1) and i can not log into icloud.
I get an error saying "You can not log in at this time". I have no hair left on my head because I've pulled it all out!
Now, there are many published fixes for this, but NONE work. I've tried everything I can find:
Yes, I have an AU and US apple ID, and both dont work
I installed ML from a fresh disk wipe + install. No baggage from previous OS's.
Everything is standard, no tricky fixes or apps
No Little snitch installed
Have deleted the ~/Library/App Support/iCloud folder
Have deleted any preference files
Have opened up the permissions on the ~/Library/Caches/iCloud folder
Have reset keychain
Have deleted all references of any @me or @apple accounts
Have re-installed the ML OS from a DIFFERENT bootable USB stick
No proxies, SOCKS, or mods to network
Plain old home WIFI network, never had a problem
Have icloud successfully set up at work (QC 2.8GHZ Mac Pro 2010), on my iPhone, iPad and Macbook Pro - Zero issues
The mac having problems is a 2008 iMac, Core2Duo 2.8ghz Intel w 4gb 1067mhz ram) - Runs well, use for design.
Is it a problem with the iCloudHelper process not having sufficient permission to write to the iCloud user DB? or the Accounts folder?
Have looked into console, and when I try and log into iCloud, I get these three errors. Same every time, no matter which apple ID account you use:
1: AOSKit ERROR: (System Preferences[352]) AOSKC ([email protected]): Failed to store key, couldn't add kc item, error 100013 (service=iCloud, dsid=146089737)
2: AOSKit ERROR: (System Preferences[352]) AOSKC ([email protected]): Failed to store account info key (dsid=146089737).
3: AOSKit ERROR: (System Preferences[352]) Failed to store account info for appleID=[email protected]
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Much appreciated
Rick

Where EXACTLY are you trying to log in to it?
Through your web browser at iCloud.com?
Or through the iCloud system preferences pane on your Mac?

Can not log into server computer with any accounts - "You are unable to login to the user account "abcdefg" at this time. Logging in to the account failed because an error occurred."

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What is the difference between Safari 5.1.7 and 5.1.10? I can not log on to my website, so that their customer service has said that they are using Safari 5.1.7, and I use 5.1.10 (which I have installed on my computer, Mac)

what is the difference between Safari 5.1.7 and 5.1.10?
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Might be the security fixes > Safari 5.1.10 for Snow Leopard

Can not log on due to incorrect e-mail ID

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