Can not log on into app store

I can not log on into my app store.  I choose my app and choose to install.  I put in my id and password.  It then shows up "unable to connect to itunes".  I am using an ipod.  Please Help

Try here:
Can't connect to the iTunes Store

Similar Messages

  • I can not log onto the App Store...

    it has been going on now for over 3 weeks...I had a lightning strike and blew out the on board ethernet ports on my Macpro so I use a ethernet to usb adapter now and that works fine for everything including iTunes but I can't log into the App Store, the error is "An unknown error has occurred" I have called and they told me to go to the Genius Bar...did that and the couldn't help and called support and they told them that they would look into it and get back to within 24-48 hours and I have still haven't heard a thing!!!  This is very frustrating and I have had several cases opened up about this and nothing is working.  Does anyone have any ideas on what to do?  Thank you.
    Charlie O. 

    Guess, you only have another issue with the app store problem. Some cannot login, some are caught into a loop of password prompts...
    All is related to Macs with MacOS 10.4.7 - so again.
    There are two different solutions trials, one is to go to close all applications then navigate to /var/db/crls and delete there the files crlcache.db and ocspcache.db - reboot the system, empty trash and see if this solved the problem.
    If not, second chance is to reset the certificates, mentioned here:
    Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
    Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
    Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
    Restart your system.
    So, as you see, it start again with reseting the certificate cache and next manually working the certificates, to ensure proper system setting...
    But there are evenly people who failed with this... but you can give it a try
    If all fails - then we have to wait for a fix from apple

  • I can't log in the App store because an from Zambia which is not listed in Apple outlets. How do i go around this as apple products are using globally and not only in the listed countries. My product is a Mac book pro.

    I can't log in the App store because am from Zambia which is not listed in Apple outlets. How do i go around this as apple products are used globally and not only in the listed countries. My product is a Mac book pro. i feel this limits how i can use my product

    Unfortunately you have taken an Apple product outside of the area where Apple currently does business. There isn't legally a way around this. Apple cannot license apps to you where you currently live.

  • I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro

    Help...
    I can not open the mac app store in any way from my mac book pro
    please help

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Can not use itunes or app store

    When i open this aplications there is a message saying that it can not conect to itunes/app store but my id is open and i have internet, thanks

    1. Check time and time zone settings
    Settings>General>Date &Time>Set Automatically>On
    2. Sign out and sign in again
    Settings>iTunes and App Store>Apple ID>Sign Out

  • Can not connect to the app store

    Hi all,
    I hope one will be able to give me more help than the apple support team.
    I've installed the update on my two computers.
    On the IMac it is working fine in several account.
    On my MacBook Pro, the app is stuck on"Can not connect to the app store".
    I've tried the suggestions of the help menu, and from some discussions. I even reinstalled the ocmbo update.
    Nothing happens.
    If somebody has some clue?
    Thanks in advance.
    arno

    HI and welcome...
    Download and install the v10.6.6 combo update available here.
    http://support.apple.com/kb/DL1349
    Then repair permissions.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
    If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US

    Carolyn

  • I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store

    I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store

    Open the Finder. From the Finder menu bar click Finder > Go > Go to Folder
    Type or copy/paste:   ~/Library/Cookies
    Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Try the App Store.

  • HT4061 I can not connect to the app store

    I can not connect to the app store help!

    Try this website:
    http://support.apple.com/kb/TS1368

  • I can not connect to the app store using my iphone 5

    I can not connect to the app store using my iphone 5.  When I first got it I was able to-but not since???
    Please help

    Come on guys.  Help me out.  When I click on the app store icon, it'll just go to a blank screen.  The only time there is anything on the screen is under the updates tab.  Then it just says no updates found.  I can not browse apps or search for them.  It just goes to blank screen

  • Can not purchase anything from app store

    can not purchase anything from app store

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If you have a balance available from redeeming a gift card, make sure there are sufficient funds available  >  Account Home - Apple Store
    Take into account any applicable taxes and or fees added to the purchase price of an app >  iTUNES STORE - TERMS AND CONDITIONS

  • Problem with Maverics: Can not sign in to App Store, Mac slow, Aperture not working

    I was using a Mac Book Pro 15" supplied with Snow Leopard. I have created an ID and used it to purchase apps such as Aperture. After buying an iPhone 5S, I wanted to share the contacts and was suggested by the seller to upgarde the Snow Leoprad to Maverics and use the iCloud. After installing the Maverics following happened:
    - I can use iCloud and share the contacts, mission completed
    - the Mac is running slow, really slow (as an old pc)
    - Aperture can not be used, a major problem since all of my photos are stroed on an external disk via Apeture
    - I can not sign in to App Sore to refresh my purchases and see if there is an update for Aperture
    - I tried to sign in by clicking the forgot password and entering my ID (e-mail address) but have received no mail - total mistery
    - I also see that the HP 7610 printer icon is not active and assume that will also be a problem
    What should I do? I need a fast running computer. I need Aperture, all of my private and business photos are accessible only via Aperture. I can sign in with the same ID/password on an iPad. The problem is obviously due to installing the Maverics. I do not have a time machine/capsule.
    Urgently need support, please help.
    Lanika

    LousyFool wrote:
    ... I enter my e-mail address and Apple ID ...
    Just for the record, you should enter your Apple ID ([email protected]) and password...
    Provided you did that and it doesn't work:
    You're using an account with parental control active?
    Do other logins with your Apple ID work? E.g. icloud.com, iTunes, ...?
    Correction: I did correctly enter my Apple ID and its password. And there are no parental controls.
    But I found a fix: I went to the Featured page and it showed me as logged in. I clicked the Account link and in the pop-up for that entered my Apple ID and Password. Now I can once again see my Purchases.
    It would seem to have been some undue delay or glitch at the Apple server end.

  • I forgot to answer two security questions, and I can not make purchases in app store

    I forgot to answer two security questions, and I can not make purchases in app store

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I can not have any more app store

    i havr problem with my os x 10.8.5. I ca not have any more app store and others mac companante as contacte macclean witch i bouth. it disapear. why?

    My Apple ID has been disabled.
    Verification required.
    To help ensure the security of your Apple ID, You must sign in and answer your security questions.
    PLEASE HELP ME

  • Can't log in on app store?, Can't log in on app store?

    My mac said I had an update to one of my apps, so I go to click update and it askes me to log in.  I put my info in and pressed log in or whatever it says, then it says an unknown error has occured.  I can log in with the exact same info on my ipod and on anything else with apple.  I also cannot log in to the app store to download apps.  iPod app store works perfectly fine.  This has been happening for several months now and it is really bothering me.

    Back up all data.Triple-click anywhere in the line below on this page to select it:
    /Library/Preferences/SystemConfiguration/NetworkInterfaces.plist
    Right-click or control-click the line and select
    Services ▹ Reveal
    from the contextual menu.* A folder should open with an item selected. Move the selected item to the Trash. You may be prompted for your administrator login password. Reboot and test. If there's no change, restore the item you deleted from a backup, overwriting the one that may have been created in its place. Otherwise, you may need to recreate some of your settings in the Network preference pane.
    *If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
    Go ▹ Go to Folder...
    from the menu bar, paste into the box that opens (command-V). You won't see what you pasted because a line break is included. Press return.
    Credit for this solution to ASC member luis.pinhor.

  • Can not login to the app store

    Hi all,
    at the moment i have the problem that i can`t login into the mac app store. I want to update from 10.6.8 to 10.9 maverick. But if i enter my Apple ID, i got the message that the app store is not available and my request could not complete.
    Any informations about that?
    bye
    Sue

    I would delete the app store (drag it to the Trash.) And download and install this update combo over your current installation of 10.6.8.
    OS X Snow Leopard 10.6.8 v1.1 update combo
    http://support.apple.com/kb/DL1399

Maybe you are looking for

  • Can't back up using time machine...

    I am trying to back up my MBP (2010) running lion. Everytime i have tried to back it up over the last couple of weeks, i have returned to this message (shown below), and occasionallly a message telling me that my external drive (Western Digital 2TB)

  • Trouble scanning with Photoshop elements 4.0, Software keeps quitting.

    I'm using Photoshop elements as the scanner driver for my cannon flatbed scanner. I haven't used the scanner for a while. Now scans seem to take much longer and before I save, the program unexpectedly quits and I lose the images a waited forever to s

  • Vnedor Ageing R eport through ABAP

    Hi, I want to develop the vendor ageing report in which i want to display only the Ageing concpet only rather than Net discount or over due pasyments. I had searched on SDN and google but i did not got the desiered result. I am currently using the BS

  • What is meant by matn1 conversion routine in info object

    hi, Can i know the exact meaning and usage of matn1 (type of conversion routine) in the infoobject level. thanks in advance

  • History does not clear on exit

    When I exit Firefox and restart it all my history is still present even although I have it set to automatically clear the history when I close the application. In the privacy tab I'm using custom settings for history, I also have the checkbox selecte