Can not login with email address and password registered with HP

I set up an eprint D110 at another location.  I am trying to send to that printer.  I can not login to eprint with the email address and password that I set up.  What do I do now?

Hi there, are you having trouble logging into the ePrint Center at this point (see the image below)?
If so, you can click on the Forgotten your password link where you will be prompted to enter the e-mail address you used to setup your ePrint Center account. If you can't remember the e-mail you used to setup the account you can do the following:
From the display on your printers front panel remove web services by clicking Setup>Wireless>Web Services
Once this is done, re-enable web services by following the same path. The printer should print an information sheet once you've re-enabled web services. This sheet will contain a new printer code. 
In ePrint Center click the Sign-In button and then select the Sign Up option at the top of the box
Go ahead and setup a new ePC account and when prompted enter the new printer code from the information sheet
Your printer is now no longer attached to your old ePC account and will show up in the Printers section of your new account.
Just be aware that the printer now has a new e-mail address so if you've shared the previous address with family or friends you'll need to let them now the new one.  
If you found this reply helpful please click the kudos button and if it solves your problem please click the Accept as Solution button so that other forum users may use the solution to help solve their problem.  
If my reply helped you, feel free to click on the Kudos button (hover over the "thumbs up").
If my reply solved your problem please click on the Accepted Solution button so other Forum users may benefit from viewing the post.
I am an HP employee.

Similar Messages

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  • HT5622 I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?

    I own three Apple devices, but my iPad remained associated with my old email address and password. How can I register it with the same new email and password?

    If you updated your existing account then try logging out of it on the iPad by tapping on the id in Settings > Store and then log back in and see if that 'refreshes' the account on the iPad. If you created a new account then any content that you purchased/downloaded via the old account will remain tied to that old account, and only that old account can download updates to its apps.

  • Can anyone tell me what I need to set up iPhone 4? I have my email address and password but not user ID.  What is this?

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  • How do I sort out 'Apple ID disabled for security reasons' after I had my old Email address and password erased but still showing ?? now I can't access my apple store Apps updates with new email address and password??

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    You might try contacting App Store Support: http://www.apple.com/support/mac/app-store/

  • I cannot play some songs on itunes, I get a prompt for an old email address which not longer exists and I don't know the password.  HOw can I get them authorized to my new email address and password?

    I cannot play some songs on itunes, I get a prompt for an old email address which no longer exists and I don't remember the password.  How can I get these tunes transferred to my new email address and password?

    In one of the help pages for managing your Apple ID (http://support.apple.com/kb/HE40), it shows two separate sections, one for Apple ID and one for Primary Email address. When I go to manage my Apple ID, I see only a single section for both. Can the two be 'separated', especially when you face the situation of having to discontinue your email address for some reason?
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  • The email address and password entered are not in our records.

    My bad if I am posting this is the wrong section, I have never had to use the BB forums. 
    I went to print out my certificate last weekend and was unable to log on. I tried to reset my password but got a message
    "The email address and password entered are not in our records. Please check for accuracy and try again. If you are not a registered user, please create an account. If you think there is an issue with your account, please contact Customer Care at 888-BESTBUY (888-237-8289).
    At first I thought it was a glitch over the weekend so I waited. I still cannot log onto my account. I just made this account so I can get some help. 
    Does anyone know of a solution where I won't have to call the hotline?
    BTW if it helps a moderator, the email I used to create this forum account is the same as my BB reward email
    Thank you

    Good morning cannotlogin, and welcome to the forum,
    If your BestBuy.com and My Best Buy™ accounts are linked, then you should be able to login to BestBuy.com and view your My Best Buy™ account information.  I am going to manually request that your BestBuy.com password be reset, so you should receive an email shortly with a link to reset the password.  That link is only valid for two hours; however, once the password has been reset, you should be able to login to BestBuy.com.
    If after resetting your password you are still unable to login to BestBuy.com, please let me know or feel free to send me a private message and I will take a second look.  You can send a private message by clicking on the blue button located within my signature.
    Thank you for connecting with us!
    Derek|Social Media Specialist | Best Buy® Corporate
     Private Message

  • Icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.

    icloud still shows my old email address when I try to enter, asking me for a password I no longer have. I need to change my email address and password in ICLOUD but I can't find a way to do it. Any ideas? Thanks.

    Logout (System Preferences>iCloud) then login with the new address and password.

  • HT5624 My husband and I share an Itunes account so use the same email address and password.  Our iphones are now connected and we get each other's messages and share each other's contacts.  How can we stop this happening?

    My husband and I share an Itunes account so use the same email address and password.  Our iphones are now connected and we get each other's messages and share each other's contacts.  How can we stop this happening?

    A couple of different approached:
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  • TS3899 Can two people have the same email address and password on their phone?

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    I guess so.    But the email content will mirror on both phones.
    If you are talking about your Apple ID and iCloud email, yes, it is possible, but again the phones will mirror.   You should not have the same Apple ID and iCloud both.  
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    If you explain the reason for the question we may have a solution that works for you.

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