Can not make a purchase on itunes
have made purchases in the past 5 days and mow all of a sudden it tells me to contact customer support!! is there a # for itunes customer support?
Try A and B
(A) Restart iPad
1. Hold down the Sleep/Wake button until the red slider appears.
2. Drag the slider to turn off iPad.
3. Turn iPad back on, hold down the Sleep/Wake until the Apple logo appears
(B) Reset iPad
Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
Note: Data will not be affected.
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Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
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Morning Gjakleinmark,
Thanks for using Apple Support Communities.
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Funds available in my account.Click here and request assistance. That message means to contact the iTunes Store staff and not to post in these boards.
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I got a new computer and a new iPod touch and I'm unable to make a purchase from both of those devices because I forgot my answers to my security questions, please help me and thank you for your time.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09&11/2012) - https://discussions.apple.com/message/19809294 and https://discussions.apple.com/message/20229239
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
I can make a purchase tell to contact itune store support to complete trasaction
Then do exactly that : Contact itunes support
http://www.apple.com/support/contact/ -
I can not complete a purchase on itunes
When I try to "purchase gems" on my iPad, I receive a prompt that says "Your Purchase can not be completed at this time".
However, I am able to purchase via iTunes on other devices.itunes keeps rejecting my bank details.
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Is there a limit on my credit card. but I can not buy the item in the app store.
There is no itunes imposed limit.
What happens when you try to buy something? -
I can't make a purchase in itunes on my PC?
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Is your PC Authorised...
See Here for full details...
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im trying to make a purchase on my laptop for the first time and i forgot the answers to my security questions so it wont let me purchase.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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NIckRe-downloading TV shows is currently only available in the US : http://support.apple.com/kb/HT2519
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If you are in Brazil, the Brazilian iTunes Store is the only one you are allowed to use. There's nothing more we can say on the subject.
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http://support.apple.com/kb/HT2534
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