Can not open app purchased on macbook air

Ive recently purchased a graphics and design app however i can not open the app. finding this really frustrating.
Someone please help

Maybe you'd like to give us some more details. Like what happens when you try...

Similar Messages

  • Can not open app store on macbook air 2013

    I just bought a 2nd Macbook Air 2013 using OS X 10.9.2 (13C64), but don:t know why I can't open the App Store on my macbook without any notifications when I click on the icon. Anyone can let me know what's the problem and what should I do now? Thank you very much!

    Reinstall Lion, Mountain Lion, or Mavericks without erasing drive
    Boot to the Recovery HD:
    Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
    Repair
    When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu.
    Reinstall Mountain Lion or Mavericks
    OS X Mavericks- Reinstall OS X
    OS X Mountain Lion- Reinstall OS X
    OS X Lion- Reinstall Mac OS X
         Note: You will need an active Internet connection. I suggest using Ethernet
                     if possible because it is three times faster than wireless.
    Reinstall the 10.9.2 update: OS X Mavericks 10.9.2 Update (Combo).

  • Can not open app store on macbook pro/imac after installing Mavericks

    I have just installed Mavericks on both a Macbook Pro and an iMac. I use the same Appleid on both.
    But now I can not open App Store
    I have tried clicking on the App Store symbol in the dock, starting it from the program folder in a Finder window, and starting it from the Apple menu. The result is the same: Nothing happens except that the menubar that was active before the attempt becomes inactive (dark). There is no App Store Window, and no App Store menubar.
    I have one idea why this happens. I removed the "OS X Mavericks" from the list of downloads/purchases in App Store by misstake before I installed Mavericks. If that is the problem how can I solve it?

    Ok, now it works again. I got a Notice that I could update some applications and I answered that I wanted to do that. Then, when I tried to start App Store the menubar showed up but no window. I choosed "Windows - Minimize", exited App Stored and started it again. And now it works - on both computers!

  • Can not open app store in iPad 3

    why I can not open app store in iPad 3

    IF you get app update notifications, are you able to use the App Store from the Updates Tab? Try closing the App Store and reset your iPad. You will not lose any data.
    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • Why my Toshiba mobile hard drive (1TB) can not be used in the macbook air?

    Why my Toshiba mobile hard drive (1TB) can not be used in the macbook air?

    If you are speaking of the USB 3.0 Canvio, you are not alone. Call Toshiba and check on their progress in alleviating the problem. I heard they are blaming Apple, but since theirs is the only drive that exhibits this problem, I think the burden is on Toshiba.
    Some users have reported that by using a micro USB 2.0 connector (see bottom picture), instead of the 3.0 that comes with the drive, that it is a workaround. Notice that the 3.0 connector has sort of a "dual head" nature to the construction. One part of it is 2.0 USB micro compatible. I've never tried it myself though.
    Read ths thread for a discussion on the subject.
    https://discussions.apple.com/thread/3510032?tstart=0

  • OS X Mavericks, problems with all apps, can not open App Store, messages, contacts, face time etc... only safari, iTunes, mail can be opened....

    Can not open App Store, messages, contacts, face time, contacts, photo booth etc... only safari, iTunes, mail can be opened.... help me.

    Lanny here are the startup key sequences on wired keyboards to know for future reference:
    SHIFT - safe boot.
    command-S single user mode to run fsck
    command-R to run a recovery boot.
    command-option-P-R to reset the PRAM on Macs younger than 4 years, or whose PRAM battery is younger.
    command-option-O-F to boot into open firmware.
    D key to boot hardware test on an Intel Mac - for pre-July 20, 2011 Macs, this means having the original installer discs.
    Option key - Startup Manager.
    Option = Alt key on Windows keyboards.
    Command key may be Windows key on Windows keyboards, or cloverleaf or Apple logo key on Apple keyboards.
    Other startup sequences are here:
    http://support.apple.com/kb/ht1533

  • I can not open app store or safari on my ipad 2 :-(

    i can not open app store or safari on my ipad , open for a second and then goes off ! , i reboot my ipad even reset it and still have a problem ! :-(

    Try this:
    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
    2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.

  • HT201412 hi . i can not open app.store in my i phone

    hi , i can not open app.store in my i phone

    I feel your pain.  My firm's IT guy finally found a solution, no thanks to Apply or iTunes, though it evidently is/was a Windows issue.  Go to "My Computer," click "Properties."  in the "System" window, click on "Advanced system settings," that brings up the "System Properties" window.  Click on the "Advanced" tab, then click the "Environment Variables" button.  Find and highlight the "Path" variable in the "System Variables" section.  Click "Edit" to bring up the "Edit System Variable" window.  Finally, place your mouse cursor at the very end of the "Variable Value," and modify the variable value by adding the following (EXACTLY) to the end:
    ;C:\program files (x86)\common files\apple\apple application support\

  • HT204266 I can not open App Store In my iPad mini

    I Can not open App Store on my iPad mini ISO 8.1

    Have you tried:
    Can't connect to the iTunes Store
    Otherwise what exactly happens when you try to open the app?
    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Go to Settings>iTunes and App Store and sign out and sign back in
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       

  • HT1349 I can move my mouse on track board but nothing else works even pushing enter will not engage any program. But my mail is still coming in. Can not open any program. MacBook Pro  17 in

    I can move curser across screen on track board but cannot open anything ,even if I push the enter key..also the bottom corner of battery pack where it locks in is slightly lifted.  It turns on and off , gets mail but nothing else as I can not open any program. Including about my Mac.. I was using snow leopard.

    I can move curser across screen on track board but cannot open anything ,even if I push the enter key..also the bottom corner of battery pack where it locks in is slightly lifted.  It turns on and off , gets mail but nothing else as I can not open any program. Including about my Mac.. I was using snow leopard.

  • I can't open apps on my macbook pro

    I can't open some of apps like iphoto, keynote, ilol(this is most important one).
    If I trying to open, computer just shut down and restart.
    Some people suggest me to format mac os x and reinstall so I did it but still doesn't work.
    what should I do?
    Oh, and my computer model is
    - macbook pro 15 inch
    - 8GB
    - 2.66 GHz Intel Core i7
    - OS X 10.8.2 (mountain lion)
    and this picture is the screen when my computer restart.

    Try booting into Safe Mode - restart whilst holding down the Shift key. It will take a bit longer to boot and your machine will not be as responsive as when you log in 'normally'. If you can open apps in Safe Mode, you might be having problems with some kernel extensions. Try Safe Mode first and then we'll look at the non-Apple kexts that may be loading.
    Clinton

  • HT4623 i can not open app store on the new update

    I installed the new update today and now some of my apps will not open I can't even open the app store

    Hello Melissa816,
    Thank you for using Apple Support Communities!
    I think it would be a good idea first, to restar the phone if you have not already.
    iOS: Turning off and on (restarting) and resetting
    http://support.apple.com/kb/ht1430
    If that does not resolve the issue, I would next close all the apps on the phone that are running, restart the phone again, and test the issue one more time.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    And if none of that works, I would try resetting your network settings and then test again.
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including:
    previously connected Wi-Fi networks and passwords
    recently used Bluetooth accessories
    VPN and APN settings
    Take care,
    Sterling

  • Since update I can not open app store or Itunes. Just has loading message

    help please. I can open App store or Itunes on ipod touch 4g since ios5 update

    Have you tried resetting your iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • Can not open ebay on Imac, macbook, ipad or iphone?

    Every time i try to go on any part of ebay from any apple device. Even the App for iphone. The site will not open :-( It opens fine with a windows laptop. Does anyone else have the same problem???

    Hello:
    Certainly not here.  I suggest you clear the cache and delete any eBay cookies and then try to visit the site (don't use a previous bookmark).
    Barry

  • HELP, I can not open App World.

    Hello. 
    I get my BlackBerry recently (BlackBerry Curve 9360), and since I turned on it, I couln't and can't open the App World. When I click to open it, it says "You haven't got sufficient wireless coverage or your wireless network connection is disabled." Why? I use my BB with Wi-Fi.Is this the problem?  How can I solve the problem? Please, help me.

    Try this:
    1. Close all apps in the Task Bar. Double-click the Home button and hold apps down for a second or two. Tap the minus sign to close app.
    2. Hold the Sleep/Wake and Home button down until you see the Apple Logo.

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