Can not open/download my .doc files

I have uploaded some word docs on acrobat.com end of June.
today i have tryed to access those documents entitled CV
xyz.doc. i went
to My docs corner, click on the file name. I get 'This file
cannot be
previewed. Please download it instead.' I hit the download
button and in
the new window
(https://share.acrocomcontent.com/adc/src/CV+ROMAIN+COUET.doc?nodeId=674
de4c5-fbeb-4378-99f2-2185f0c8c85c&key=%2Bzdpuj2yVjQMg%2Fe%2B6EMkNoBPwf3Z
mCLnK%2F1HFnWZJbT7zrJomxTnqCnK8%2BzPSBYp%2Becc2QWl6lpe%0A0LGgzaiTomyIFHa
4Id0vcqzJWWLVWk3B%2BlWjan4%2BDO8X8VVoQJT8lzK3amruPpbhDh4NHU6h%2BtaR%0A%2
BF6VfiXAl2%2BG2LwXI1rjCf%2FQ3iVQX71J7avwOQjEdZWvxsv9ULj5cwVZgGVNEg%3D%3D
)it
tells me the following:
Adobe� Acrobat.com
There was an error while processing your request:
The requested file is being scanned for viruses.
Company
Accessibility
Permissions & Trademarks
Send Feedback
Support
User to User Forum
Start a Web Case
Copyright 2007 Adobe Systems Incorporated. All rights
reserved. Use of
this website signifies your agreement to the Terms of Use and
Online
Privacy Policy.
I have tryed both with firefox and IE. same results.
Operating System: WINDOWS
Has it ever worked? Y
Worked on new file?
Worked on Different file? Y
Worked on Different computer? NA
thanks

Was the document updated or re-uploaded at any point? This
may cause the virus scanner to want to re-check the file, and you
will not be allowed to download the file until the virus scanner
says it is OK.
Give it some time (maybe a couple of hours just to be safe)
and try downloading again. If that doesn't work, feel free to
private message me with a SHARE link to the document and I'll take
a look.

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