Can not open Indesign CC 2014

Every time I open InDesign it comes up with " a problem caused the program to stop working and has to shut down", I can't use it, and Illustrator does the same thing, but not photoshop?. I bought the creative cloud suite program and so far, it's a waste of money because I can't even use it!!! I have windows 8.1, I think that is the problem?, the compatibility mode list only goes up to windows8?. I uncheck the box, but that doesn't work either?

Set Windows Explorer to show hidden files, then go to Users\<your username>\AppData and find the Adobe folders in both the Local and Roaming subfolders. Check the permissions to be sure both System and your user have full control on the folder and all subfolders.

Similar Messages

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  • I can not open indesign even if i pay for it, why?

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