Can not open itunes after system restore????

Hi There,
I recently used system restore to fix some problems with my computer. After that, everything runs well except itunes. Whenever I double click on itunes, it prompts error box "itunes encountered a problem and needs to close, we are sorry for any inconveniences" and gives me options of sending the problem to Microsoft or not. I am using Real player now but it is way worse than itunes. Please help me. Thank you so much
Have a great day.
Ibm Thinkpad T42

hi melissa!
Hey- Im having the same problem with itunes. After I did a system restore, I get the same error over and over again
hmmmmm. if you system restore over a fresh itunes install (or QuickTime install), you can strip out installation registry entries for itunes. (people typically get the "some of the required files are missing" message after doing that though.)
(MS) Frequently Asked Questions Regarding System Restore in Windows XP
let's try scraping your existing itunes and quicktime out of there, and reinstalling.
first, download and install the Windows Installer CleanUp utility. (we will be using it later on.)
next, use the complete uninstallation instructions in the following document to remove your existing itunes and QT:
Trouble installing iPod, iTunes, or QuickTime software in Windows
if you run into trouble on one of the uninstalls, use Installer CleanUp to remove the installation configuration information for the program that is giving you grief, and then use the complete uninstallation instructions as a guide to a manual removal of leftover program files and folders.
even if you don't run into trouble, run Windows CleanUp after you've completed the uninstalls, to check to see if there's any leftover itunes or QT installation configuration information on the PC. (if you find any, remove it.)
reboot the PC. download and save a fresh copy of the itunes installer to your hard drive. (we'll run the install from there rather than online.) switch off antivirus and antispyware applications prior to the install.
iTunes 6.0.4.2 Installer
if that install goes through okay, does your itunes launch properly again?
love, b

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