Can not open pdf forms in Firefox

We have pdf qoutationforms that can no longer be opened whenusing Firefox. (The files opened fine till a few weeks ago). When we click the link it just say stopped in the left corner and after a minute or two Acrobat Reader opens up with the following error message "A file I/O error has occurred. The file connection timed out." The file opens fine in Safari and Internet Explorer.
The two forms are here A file I/O error has occurred. The file connection timed out.

I did try the link, it includes 2 pdf s on that page I did successfully load in firefox, and also downloaded to my computer, so that rules out the site being faulty or the pdf file itself.
* ( small 1MB pdf, it did seem to take a while, maybe the site is slow/busy)
* see [[Error loading web sites#w_interrupted-or-reset-connection]] - Interrupted or reset connection
* Are you still getting the error messages you mentioned in the original post ?
As a workaround for that particular form, I note it is merely there to complete details and gives the option of attaching it to an email. You presumably will already be in a position to do that.
Regarding the '''link you quote and the 2 pdfs '''
# are you able to download them to your computer, can you confirm again that you did that ?
# do those specific pdf files open on your computer with your adobe reader ?
# confirm, or otherwise, do other pdf files open with firefox, ''' when those pdf files are saved on your computer'''
# what version of reader & plugin are you using, is it the latest version (mine is 9, that worked)
See also
* [[Troubleshooting plugins]]
'''From what you are saying you appear to have a problem with the plugin.''' If you are unable to open the pdf with firefox when it is on your computer it is unlikely firefox will open that pdf on the webpage

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