Can not open position hierarchy diagrammer

Dear All,
I met a problem when I tried to open editor in position hierarchy diagrammer. Nothing is happened after I press the button "Open Editor" and I can't operate anything. I only close the applet window to quit the EBS.
My EBS version is 12.0.6 which is upgraded from 12.0.4
Any idea about this problem??
Thanks
Devon

You could also try and enable the java console (Start --> Control Panel --> Java --> Advanced tab --> Select "Show console" radio button), then close all browsers and try again. It should open a java console when you try and invoke the diagrammer and should show error messages in the console.
HTH
Srini

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