Can not open project - error message
I have a project that is approximately 100 slides (55KB), which I saved yesterday before shutting down my machine. When I tried to open it today, I get this error message .
Basically it is saying that it can't open the project because:
-The file is already open (which it's not)
-The file is damaged, for examples it was sent as an email attach and not correctly decoded (didn't send it as an attachment)
-The hard disk doesn't have sufficient available space (tried moving some things off my desktop to free up space, also tried putting the project on a network with available space and opening from there)
-The system has insufficient resources, close all other applications (tried closing everything else, still didn't open)
Has anyone ever gotten this message? If so, is there a way to resolve it and get the project to open? Any suggestions would be greatly appreciated so I don't have to recreate all these slides.
Thank you,
Amanda
Hi there
If at all possible you need to keep your project on the local C drive. There are a great many hazards lurking about when you decide to place the project on a network drive and make edits to it as it is on the network. Many things can go so wrong.
Cheers... Rick
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Path:
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Identifier:
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Version:
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Report Version: 9
Interval Since Last Report:
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Crashes Since Last Report:
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0 CoreFoundation
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1 libobjc.A.dylib
0x00007fff912cbd5e objc_exception_throw + 43
2 CoreFoundation
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3 Foundation
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5 AppKit
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6 Safari
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7 CoreFoundation
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8 CoreFoundation
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9 AppKit
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10 AppKit
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11 AppKit
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12 AppKit
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13 AppKit
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14 AppKit
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15 Safari
0x0000000101191806 SafariMain + 166
16 Safari
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17 ???
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1 libsystem_c.dylib
0x00007fff85ff77d2 pthread_kill + 95
2 libsystem_c.dylib
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3 libc++abi.dylib
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4 libc++abi.dylib
0x00007fff8c01efcf default_terminate() + 28
5 libobjc.A.dylib
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6 libc++abi.dylib
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7 libc++abi.dylib
0x00007fff8c01f05c std::terminate() + 16
8 libc++abi.dylib
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9 libobjc.A.dylib
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11 com.apple.Foundation
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12 com.apple.AppKit
0x00007fff8696acdf -[NSMenu itemAtIndex:] + 165
13 com.apple.AppKit
0x00007fff8696ae38 -[NSMenu removeItemAtIndex:] + 63
14 com.apple.Safari.framework
0x0000000100f8ec2e -[AppController awakeFromNib] + 387
15 com.apple.CoreFoundation
0x00007fff9034efb1 -[NSObject performSelector:] + 49
16 com.apple.CoreFoundation
0x00007fff9034ef32 -[NSSet makeObjectsPerformSelector:] + 274
17 com.apple.AppKit
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18 com.apple.AppKit
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19 com.apple.AppKit
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20 com.apple.AppKit
0x00007fff8694838b +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 141
21 com.apple.AppKit
0x00007fff869482ce +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 364
22 com.apple.AppKit
0x00007fff86bb906f NSApplicationMain + 398
23 com.apple.Safari.framework
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24 com.apple.Safari
0x0000000100f7ef24 0x100f7e000 + 3876
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x00007fff8572b7e6 kevent + 10
1 libdispatch.dylib
0x00007fff87aa078a _dispatch_mgr_invoke + 923
2 libdispatch.dylib
0x00007fff87a9f31a _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib
0x00007fff8572b192 __workq_kernreturn + 10
1 libsystem_c.dylib
0x00007fff85ff7594 _pthread_wqthread + 758
2 libsystem_c.dylib
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1 libsystem_c.dylib
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2 libsystem_c.dylib
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1 libsystem_c.dylib
0x00007fff85ff9274 _pthread_cond_wait + 840
2 com.apple.WebCore
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3 com.apple.WebCore
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4 com.apple.JavaScriptCore
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6 libsystem_c.dylib
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Thread 5:: CoreAnimation render server
0 libsystem_kernel.dylib
0x00007fff8572967a mach_msg_trap + 10
1 libsystem_kernel.dylib
0x00007fff85728d71 mach_msg + 73
2 com.apple.QuartzCore
0x00007fff892f92d9 CA::Render::Server::server_thread(void*) + 184
3 com.apple.QuartzCore
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4 libsystem_c.dylib
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5 libsystem_c.dylib
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Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000006 rcx: 0x00007fff60b7c418 rdx: 0x0000000000000000
rdi: 0x000000000000060b rsi: 0x0000000000000006 rbp: 0x00007fff60b7c440 rsp: 0x00007fff60b7c418
r8: 0x00007fff757c9fb8 r9: 0x00000000000002de r10: 0x00007fff8572ad0a r11: 0xffffff80002da8d0
r12: 0x00007f96b9476cb0 r13: 0x000000000000000c r14: 0x00007fff757cc960 r15: 0x00007fff60b7c590
rip: 0x00007fff8572ace2 rfl: 0x0000000000000246 cr2: 0x00007fff76d71000
Logical CPU: 0
Binary Images:
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0x7fff910c7ff7 com.apple.ApplicationServices.ATS (317.11.0 - ???) <082DEAFE-8A93-3AF2-B4E5-30012E725929> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x7fff910c8000 -
0x7fff910f3ff7 com.apple.CoreServicesInternal (113.17 - 113.17) <B1DF81C3-9C23-3BAE-9DE8-21EAFEEB97B8> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x7fff91102000 -
0x7fff9110afff libsystem_dnssd.dylib (??? - ???) <D9BB1F87-A42B-3CBC-9DC2-FC07FCEF0016> /usr/lib/system/libsystem_dnssd.dylib
0x7fff911a6000 -
0x7fff911e1fff libsystem_info.dylib (??? - ???) <35F90252-2AE1-32C5-8D34-782C614D9639> /usr/lib/system/libsystem_info.dylib
0x7fff911e2000 -
0x7fff91258fff com.apple.CoreSymbolication (2.2 - 73.2) <126415E3-3A35-315B-B4B7-507CDBED0D58> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x7fff912b5000 -
0x7fff91399e5f libobjc.A.dylib (228.0.0 - compatibility 1.0.0) <871E688B-CF57-3BC7-80D6-F6476DFF109B> /usr/lib/libobjc.A.dylib
0x7fff9139a000 -
0x7fff9139afff com.apple.Carbon (153 - 153) <16EA5662-5C2C-3267-B419-66669AE536D7> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x7fff9139b000 -
0x7fff913c6ff7 libxslt.1.dylib (3.24.0 - compatibility 3.0.0) <E71220D3-8015-38EC-B97D-7FDB383C2BDC> /usr/lib/libxslt.1.dylib
0x7fff913c7000 -
0x7fff913cbff7 com.apple.CommonPanels (1.2.5 - 94) <37C6540B-F8D1-355A-806C-F93D8FB522AB> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x7fff913cc000 -
0x7fff913cefff com.apple.TrustEvaluationAgent (2.0 - 1) <1F31CAFF-C1C6-33D3-94E9-11B721761DDF> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x7fff913d1000 -
0x7fff913d4fff libCoreVMClient.dylib (??? - ???) <934D0D11-C34F-3C06-A352-21BB8FFE9774> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x7fff913d5000 -
0x7fff913e5ff7 com.apple.opengl (1.7.7 - 1.7.7) <0CA11278-746C-353A-923B-BCC0047190C3> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x7fff913e6000 -
0x7fff913fdfff com.apple.MultitouchSupport.framework (231.4 - 231.4) <10A978D1-8781-33F0-BE45-60C9171F7278> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x7fff91b37000 -
0x7fff91b85fff libauto.dylib (??? - ???) <D8AC8458-DDD0-3939-8B96-B6CED81613EF> /usr/lib/libauto.dylib
0x7fff91b86000 -
0x7fff9208fff7 com.apple.RawCamera.bundle (3.14.0 - 646) <75A96BFC-1832-808B-F430-C4C9379C5A98> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff92443000 -
0x7fff92443fff libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <61EFED6A-A407-301E-B454-CD18314F0075> /usr/lib/system/libkeymgr.dylib
0x7fff92444000 -
0x7fff92460ff7 com.apple.GenerationalStorage (1.0 - 126.1) <509F52ED-E54B-3FEF-B3C2-759387B826E6> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x7fff9248d000 -
0x7fff924d9ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <0A7F1982-B4EA-3424-A0C7-FE46C6224F03> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 3
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 799
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=185.5M resident=151.3M(82%) swapped_out_or_unallocated=34.2M(18%)
Writable regions: Total=1.0G written=3936K(0%) resident=5536K(1%) swapped_out=0K(0%) unallocated=1.0G(99%)
REGION TYPE
VIRTUAL
===========
=======
CG shared images
128K
CoreServices
1448K
JS JIT generated code
8K
JS JIT generated code (reserved)
1.0G
reserved VM address space (unallocated)
MALLOC
23.1M
MALLOC guard page
48K
SQLite page cache
480K
STACK GUARD
56.0M
Stack
10.5M
VM_ALLOCATE
64K
__CI_BITMAP
80K
__DATA
16.2M
__IMAGE
528K
__LINKEDIT
59.8M
__RC_CAMERAS
248K
__TEXT
125.7M
__UNICODE
544K
mapped file
24.7M
shared memory
312K
===========
=======
TOTAL
1.3G
TOTAL, minus reserved VM space
319.8M
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 8 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353637334648302D4346382020
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.64.8-P2P
Bluetooth: Version 4.0.5f11, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: Hitachi HDS722020ALA330, 2 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: hub_device, 0x0409 (NEC Corporation), 0x005a, 0x26200000 / 2
USB Device: Cruzer, 0x0781 (SanDisk Corporation), 0x5530, 0x26220000 / 5
USB Device: DataTraveler 2.0, 0x0951 (Kingston Technology Company), 0x1607, 0x26240000 / 4
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5"
So I am not sure what is going on?
Anyone have similar situation?
what did u do to get Safari working again for you?
thanksIf you're running 19.7.4, then you're installation is hosed. Safari 5.1.7 is what ships with that version. If you failed to save the ill-designed installer, then you'll have to waste resources installing again (necessitates DLing the entire 3.6+ GB monstrosity).
-
I installed iTunes update on my pc running windows vista and now it will not open. Error message MSVCR80.dll missing???
First try updating to iTunes 11.1.5.5, using an installer downloaded from the Apple website:
http://www.apple.com/itunes/download/
If you still get the errors after that, try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
Can not open App Store, messages, contacts, face time, contacts, photo booth etc... only safari, iTunes, mail can be opened.... help me.
Lanny here are the startup key sequences on wired keyboards to know for future reference:
SHIFT - safe boot.
command-S single user mode to run fsck
command-R to run a recovery boot.
command-option-P-R to reset the PRAM on Macs younger than 4 years, or whose PRAM battery is younger.
command-option-O-F to boot into open firmware.
D key to boot hardware test on an Intel Mac - for pre-July 20, 2011 Macs, this means having the original installer discs.
Option key - Startup Manager.
Option = Alt key on Windows keyboards.
Command key may be Windows key on Windows keyboards, or cloverleaf or Apple logo key on Apple keyboards.
Other startup sequences are here:
http://support.apple.com/kb/ht1533 -
"disk can not be erased" error message on Time Machine back up
I keep getting a "disk can not be erased" error message as I try to restore a recently repaired computer from Time Machine Backup. I did a Disk Verify and Permissions Verify. No help.
Help!Use migrate rather than whatever it is you are doing.. TM has loads of limitations and I suspect you are trying to do something that is not allowed. like recover from an older to a more recent OS..
Read the info from Pondini about recovery and migrate here.
http://pondini.org/TM/Home.html
It is somewhat out of date but still useful.
No luck tell us what version OS is in the backup and what version is now on the computer. -
Windows XP: iTunes will not open - no error message
Hi,
I have a fresh install of Windows XP with no other programs installed but Firefox, a graphics driver, and a wireless adapter driver - all on C:. This computer was built for surfing the net and managing an iPod... that's pretty much it. Anyway, I have reinstalled several times both Windows and iTunes and every single time I can install successfully, the event log confirms that it installed successfully, and then when I go to open iTunes, nothing happens. Not even an error message. The hourglass starts and then it disappears and... nothing. Its as if I never opened it. The event log shows this int he application folder:
The description for Event ID ( 0 ) in Source ( iPod Service ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: Service started.
I'm not sure this has anything to do with it because it doesn't indicate an error, just that an event occurred and it has no description for it.
Please help me... TIA!After trying sto start iTunes, open the Task manger and look on the processes tab, do you see iTunes.exe running?
If so you have a problem that is commonly due to an issue with cryptographic services.
If you have just done a fresh install, was the smart card service installer, iTunes requires it.
Here are my troubleshooting steps for silent launch failure with iTunes.exe running in the task manager:
Before checking if iTunes works, restart your PC or close the iTunes.exe process with task manager if it is running.
A couple of simple things to try:
http://support.apple.com/kb/TS1776?viewlocale=en_US
Stop the bonjour service, this FAQ has instructions:
http://support.apple.com/kb/HT2250?viewlocale=en_US
But usually it is due to a problem with cryptographic services.
Check to see if you have your smart card service and that it is not set to disabled. For some reason iTunes needs it.
Start>>Run>>Services.msc
you should find the smart card service in the list. Report back with your findings.
Malware can interfere with cryptographic services and also pervert a resolution so it is important to check that your system is clean before proceeding: Run a virus and spyware scan with up to date definitions.
Then work through *Method 4* in the following link:
http://support.microsoft.com/kb/822798
You should be able to copy and paste the individual lines to save on typing.
Make a careful note of any error messages you get, they are important for diagnosis. Report back any error messages especially the names of any dlls mentioned.
If there are no errors try starting iTunes. -
Can't open iMovie - error message won't go away
The error message reads "The movie File "Pierce Struts" cannot be found. Without this file, the movie cannot play properly."
And then I either click Cancel or Search.
I've tried everything and can't get this error message to stop. It won't let me open iMovie. Help.reproduce is easy. anytime i click to open an attachment or a pdf file.
it won't open. comes up with notice that adobe acrobat has stopped
working and the program will close. I can go to READER AND OPEN THE
FILE BUT NOT FROM ACROBAT X PRO. RATHER SILLY.
ERROR MESSAGES ATTACHED
THANKS FOR THE ASSIST
Dan Valentine, GRI, e-PRO, MA min
Broker-Owner
Valentine Sales & Management
"Building & Maintaining Rental Portfolios"
"One-Stop-Shop: AcquireRehabLeaseManagementStrategic Disposition"
www.ValentineTeam.com
www.ValentinePropertyManagement.com
www.InvestAZRentals.com
12031 N. Cave Creek Rd.
Phoenix, AZ 85020
Cell-Text 602-377-0621
Office- 602-866-0150
Fax-602-926-8260
[email protected] -
I am on a stand alone go to project page select project right click select open project but will not open. I have closed open Primavera, rebooted computer but still will not open. It will open other small project but takes several minutes. It was working fine then I copied project and now can not open.
Can you please share what patch was loaded that fixed your issue? I am using Ver 8 Pro some projects take ages to open.
-
HT3228 Can not get email, error message says:contact your system administrator
Suddenly can not get my mail on iPad but can access on home computer. Tried reboot did not work. Error message says : system error contact your system administrator
Some POP email accounts don't allow multiple connections, you might be seeing some type of lockout.
Take a look at this Apple article for more information -> iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password -
Can not open project after saving
I have created a project, worked on many times and saved .
Now when I try to open it I get error message that project has been
damaged. What can I do to save?
PaulHi Paul
Not good news I am afraid. There have been a number of posts
in this forum regarding this problem, with the net result of "sorry
mate, but broken is broken". As a general guideline, one of the
major causes seems to be when running on a network drive and the
advice is to work on a local drive rather.
Once again sorry mate.
Andrew -
ITunes will not open (no error message and not running Norton 2005)
I have recently upgraded to iTunes 7 and I now cannot get it to open after clicking on the icon. The iTunes.exe process comes up in the task manager briefly then disappears. There is NO accompanying error message and I am NOT running Norton Antivirus 2005. I have already tried reinstalling the standalone version of quicktime and I have used msconfig so that I essentially have only the necessary iTunes/quicktime processes running (no antivirus/antispyware/anti-popup software is running in the background). I have Windows 2000 and I have never had a problem with iTunes until now. Somebody please help me out here.
wapierce,
It looks like we have covered all the bases here. Unfortunatly it looks like The computer cannot run iTunes or the OS has an issue that may require a reeinstall.
Lets verify the Hardware and OS one more time. Click Start> right click My Computer> Properties(you can also open My Computer then click view system information on the left side of the window.) What does the processor and Memory say here? Also what is it saying aout Windows.
Make sure there are no upadtes available for the computer.
When you installed iTunes did you make any registry changes? It sounds like the next step would be doing a restore or re-install of Windows on the computer.
Jason -
I have a number of books on my ibooks that will not open. I get an error message that says that they are incorrectly formatted or in an unrecognized format. What is going on?
Beverly:
Try opening the problem library on the HD, if you still have it, by launching iPhoto with the Option key depressed and, when asked, navigate to the external HD and select it. If it opens then you might be able to get it recognized by iPB. If you don't have the one on the external try the one in the Documents folder.
Does iPhoto Buddy create its own plist file in each of the library folders? If so then maybe it the problem. Remove it from the problem library and try relinking it.
I used to use iPB but changed to iPLM (although I like iPB's interface better) as it was compatible with V6 before iPB was.
Do you Twango?
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance. -
Can't open excel error message -1712
can't open excel comes up with error message -1712
As Ms Office is not an Apple product, I strongly recommend asking in the Microsoft Office:Mac forums here:
Office for Mac forums
Everyone there is a Mac user AND an Office user, something you can't say about Apple's forums. I think you will find them more than helpful.
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