Can not print nor scan since Tiger upgrade

Since I've upgraded to Tiger I can not print using my Canon i9900 (driver version 2.5.1) or scan using my Epson perfection 3200. Both use firewire. My Sandisk card reader which is USB is fine. When I try to print using Photoshop, Photoshop says I need an "acquistion module interface" (some plug-in). In system profiler, under firewire it doesn't list either my printer or scanner.... it just gives the maxium speed of the firewire bus.
I've tried reinstalling the printer & scanner, I tried downloading the latest Epson scanner driver from their website, I've checked all the connections, I reset the printing system and I've tried everything I could think of with adding, deleting and reconfiguring the printer. In the printer set up menu, I couldn't find my printer so I manually typed it in, the location was unknown. Does anyone know what the choices should be for location? I only use one printer and it's plugged directly into the computer.
imac g4 1ghz Mac OS X (10.4.5)

you might try to re-import them (from the iP library 4) into the iP library 5, (while iP5 is running).
Drag pics from old library4 onto the iP5 window while it's in operation. It will import your pics into the new IP5 library.
Else, when you upgraded to iP5, and opened iP5 for the first time, you should have gotten a message that the old iP4 library needed to be updated. If you said yes, then the old/newly converted iP library, will not open with iP4 anymore. You can move up, but not down!
So if you are not sure, always make a backup of your ip4 library, before upgrading to ip5!
hope it helps!
michel

Similar Messages

I can not print pdf files since I updated to reader 11.0.10 I am so stuck need to do this urgently

Why Cant I print pdf files any more, I kind of need this urgently. Also can not find any one to email about this, can anyone help?

You ask "why" and say "urgently", but you don't provide any details whatsoever.

Can not print with HP LaserJet 6L since the upgrade to Mavericks.

Can not print with HP LaserJet 6L since the upgrade to Mavericks. Any alternative driver for this printer?

I have an HP LaserJet 5P and had the same problem. My LaserJet is connected to a D-Link ethernet print server, then to an Airport Express to support wireless printing.
As recommended in earlier posts, I first downloaded the Gutenprint HP drivers at Sourceforge, version 5.2.9 That did not work. Then found the reference to the Apple kb here: http://support.apple.com/kb/dl907
Downloaded these drivers. When setting up the printer, I got the autoselect option for Generic Postscript Printer and used that. Printer worked, but printed out garbage. I then deleted the printer, and this time selected the HP LaserJet 5P CUPS + Gutenprint v.5.2.9 THAT WORKED! I don't know if was the combination of downloading the drivers from Sourceforge and the Apple kb, or just the Apple kb that solved the problem, but I'm glad this is now sorted.
I was a bit surprised when I hit this snag to begin with because the last upgrade I did from Lion to Mountain Lion, I did not have this issue. It was seamless.

Can't Print PDF Files Since Upgrade

Can't print existing PDFfiles since upgrading to Reader 10 or?. Getting error message..."Prop Res DLL not loaded". What to do?

Reinstall or update your printer driver.

I have been working on a document in Pages 4.3 and now it tells me I can not open the document unless I upgrade to Pages 5.2. When I look up Pages 5.2 the App store says "installed" nor can I find a "purchase" or "install" button.

My OS is 10.9.3.I've been working on a document in Pages 4.3. Now is says I can not open the document unless I upgrade to Pages 5.2. The Pages 5.2 page in the App store says "installed" nor can I find a "purchase" or "install" button. How do I get Pages 5.2?

If you have already updated to Pages 5.2 on your Mac, you may be trying to open the file with a previous version of Pages. If this is the case, you have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications.

Can not print print after upgrade to Mac OS 10.8 Mountain Lion

Hi all,
I just upgrade Macbook air to Mountain Lion, but after upgrade it can not print due to "hold for Authentication" error. Mac asking for User name and password, I tried to enter my mac User name and password but can not help.
I change to other type of printer but still same problem
I also try to reinstall Mac Mountain Lion from start(not update from Lion) but still face off same problem.
Is there anybody can help me for this? I was in big trouble for this problem for over the week.
Thank you so much

hi . I had the simalar problems of my HP b209a-m printer not being seen on my wireless network> I found this post on HP Discussion Board and it worked!
1. On the printer navigate to the Wireless or Network menu.
2. Select Restore Defaults.
3. On your computer look for a wireless network named 'hpsetup' and connect to it.
4. Print a Wireless Network Test from the front of the printer to see its IP address. (on my b209a-m Printer the IP info was found by pressing the Wireless Icon)
5. Type the IP address into the address bar of a web browser to see the printer's internal settings.
6. Click on the Network tab and look for the Wireless Setup Wizard and run it.
7. The Passphrase is the password you use on your wireless connection.
8. Now change the network name on your computer back to your wireless network.
The printer will now be connected to your network. Connect the computer back to the network and re-add the printer from System Preferences.
Hope this works--- it did for me.
Jim

My home page changed and now I can not print . i need to do this now I have been trying to print since last week fire fox is block

I can not print from my emails, since my email page changed fire fox is blocking them Please call and fix this I have not been able to print since last week i have business paper work I need to finish I can not spend any more time on this I have also been on the phone yahoo
<sub>edit: removed personal information for your protection. please note that we cannot offer support via telephone, so please continue in the forum. thanks for your understanding! (philipp)</sub>

Hi Vicki, you also mentioned your home page changing. If Yahoo is your home page, this is normal as they keep updating things.
In some cases, if your home page is a specific server address instead of a more general address like
* http://www.yahoo.com/
* http://my.yahoo.com/
* http://mail.yahoo.com/
then Yahoo will need to redirect your browser to a different server.
Users have reported on this forum that this can lead to email problems like broken features as well as display glitches.
To make sure you get the server that Yahoo intends for you, please go to one of the above Yahoo addresses and follow the link to your email. Hopefully this will resolve any problem with the redirection and you can save the new address in place of the old one (home page, bookmark, etc.).
Also, when you have a problem with one particular site, a good "first thing to try" is clearing your Firefox cache and deleting your saved cookies for the site. If Yahoo support did not already recommend this, here are the steps:
(1) Bypass Firefox's Cache
Use Ctrl+Shift+r to reload the page fresh from the server.
Alternately, you also can clear Firefox's cache completely using:
"3-bar" menu button (or Tools menu) > Options > Advanced
On the Network mini-tab > Cached Web Content : "Clear Now"
If you have a large hard drive, this might take a few minutes.
(2) Remove the site's cookies (save any pending work first). While viewing a page on the site, try either:
* right-click and choose View Page Info > Security > "View Cookies"
* Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"
In the dialog that opens, you can remove the site's cookies individually.
Then try reloading the page. Does that help?

I can not print web pages with my HP Deskjet 5440

I can not print web pages with my HP Deskjet 5440. I use Vista, no error page, just prints a blank page with headers and footers. Recently reinstalled printer driver from HP.

Hello , Welcome to the HP Support Forums!
I understand that since upgrading your Mac OS X 10.10 computer to Mac OS X 10.10.4 you have been unable to print colour photos wirelessly from your HP Officejet 5740 e-All-in-One Printer. I would like to assist you today with resolving this colour printing issue. To be honest, it does sound like Mac may have loaded the generic Apple Airprint driver on your printer rather then the HP Full Feature Software and Driver package. Should this be the case then you will only have basic print capabilities. Please follow the steps below to confirm that your HP Officejet is utilising the correct driver on your Mac.
1. Click the Apple menu, and then click System Preferences. 2. Click Print & Scan, and then check if the name of your printer displays in the Printers list. 3. Click the name of your printer, click the minus sign (), and then delete the printer.  4. Click the plus sign (), click Add Printer or Scanner, click the name of your printer, 5. Click the Use or Print Using box, and then select the name of your printer in the pop-up menu. Ensure that the Officejet driver is selected and not the Airprint driver.
  6. Click Add to add the printer to the list.  Once your printer has been installed with the correct HP driver, please test printing a colour photo to confirm that the issue has been resolved. Please respond to this post with the result of your troubleshooting. Should the issue persist there are additional software and driver troubleshooting steps I will have you perform. I look forward to hearing from you!

I just updated my Ipad 2 last night with iOS 7.04 now I can't print shipping labels from Paypal. I downloaded a different browser, Dolphin, per Paypal's suggestion. Still can not print. It says it has lost connection with the server.help!.

Hello! I updated my Ipad now I can not print USPS labels from Paypal. I used my boss' Ipad not updated and worked fine. I am dependent on my Ipad to print these labels for me. I can print anything else I want, like email or packing slips. Any thoughts? I would go back to the previous version if anyone knows how to do that.

Hello Sapo11,
To get your issue more exposure I would suggest posting it in the commercial forums since this is a commercial product. You can do this at Commercial Forums.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

New Ink Cartridge but can not print out/copy any document.

I have HP Printer Deskjet 1050. I've just bought 1 x Original HP Ink Cartridge Colour Black No.61 that can be used as well for my HP Deskjet 1050 (because I could't get No.802 Black Cartridge). I have pulled out the empty one and pushed the new one in until I heard snap sound (I've followed as what is in the instruction poster). Before my old Ink was empty, I was able to print either black or colour. Now, after I've got new one pushed in, I couldn't print nothing, even the alignment page doesn't automatically print out after all cartridges are pushed in and cartridge door was closed. My Black Ink warning light is blinking all the time. I can scan to my computer/laptop but can not print it out or make copy from the printer. This printer is not compatible for my laptop with OS Windows 8.1 (64-bit), but I was able to use my printer for printing thru my laptop by using HP AiO Printer Remote. Please help?

Hi @KroebY,
Welcome to the HP support Forums! I see you have replaced the black cartridge on your HP Deskjet 1010, but it is not registering the new cartridge. You are unable to copy or print, you can make a scan. I notice you said your DJ 1010 was not compatible with the Windows 8.1 Operating system, there are full feature software and drivers available for your printer.
Let's start troubleshooting the print quality issues: Printer Prints a Blank Page or Does Not Print Black or Color Ink for the HP Deskjet Ink Advantage an...
Does this help, are you now able to print and make a copy? If yes, continue below:
Now, the software:
1. Unplug the USB if using a direct connection.
2. Remove the HP DJ 1010 software from your computers Control Panel's Uninstall a program option.
3. Restart the computer.
4. Make sure all the DJ 1010 software is gone from the programs list as well as your HP folder listed under the All programs in your Start Menu.
5. Now go ahead and download the software and drivers for your DJ 1010 (DO NOT plug in USB until the software prompts you to):
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=dj-117518-4&cc=us&dlc=en&lc=en...
6. Go ahead and print a test page.
7. If you are unable to print a test page, please run the HP Print and Scan Doctor- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know if you are not able to print, and if the installation was successful. I will watch for your reply.
Thank you,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Officejet pro 8500A plus can not print from ethernet connect computer

Setup:
HP Officjet Pro 8500A Plus connected to a netgear wireless router using wired ethernet.
Desktop with windows7 connected to the same netgear wireless router using wired ethernet.
Can print from other computers connected to the the wireless router using wifi but can not print from this desktop connected using the wired ethernet.
Can not print from the Windows7 PC which is connected to router over wired Ethernet. Printer is connected to the same router using wired Ethernet. Other notebook connected to the router over wireless prints.
Windows7 device & Printerhows printer is ok.
Once a job is sent to printer, show status printing for a while after the status will show error.
Now the status shows error
HP Print and Scan doctors shows printer ok.
But if you try to print the test page, unable to communicate to printer error comes.
Tool box can read all information about the printer

Please reload the drivers and software on the Win7 PC. Reconfigure and try again.
Say thanks by clicking the Kudos Thumbs Up to the right in the post.
If my post resolved your problem, please mark it as an Accepted Solution ...
I worked for HP but now I'm retired!

I can't print PDF docs since Reader XI update

Help!!!!!!! I can't print PDF documents since updating to Reader XI. Had no problems before this update. I have read other users posting and tried one "fix" that was suggested suggesting user try to print docs as "image," but that choice was not active to select. I can't print even older PDFs that are on file in my computer. Please advise - this is interfering with my business. Thanks. I get an error message indicating "no pages selected to print" even though it defaulted to Print All. I selected by one page, pages 1-5, etc. with no success. Windows 7 system.

Pat, that did not fix the problem. I still get the messages that the document cannot be printed and that no pages are selected; the print dialogue box shows that “all” pages are selected. I get the message even if I manually select “pages 1-7” etc. I tried deleting Adobe and reinstalling it but I get a 1311 message that seteup.exe cannot be located. I tried downloading just the Adobe Reader printer drivers from your site and get a message saying that the download was not successful. Please help.
Mark P. Brewster
The Brewster Law Firm
The Benchmark Building
13526 George Road, Suite 210
San Antonio, Texas 78230
Phone: (210) 437-1232
Fax: (210) 437-1233
The contents of this message are privileged and confidential attorney client communications and work product.If you have received this message in error, please contact me to let me know, and please delete the original message.

Can't print to pdf since I installed Snow Leopard.

I make newspaper ads all the time in Illustrator CS4 on a Mac.
I always print them to pdf files. Never had any trouble doing this.
However, since I installed Snow Leopard I can not print to pdfs.
I go through the usual motions and then... just nothing happens.
Are there known issues with AI CS4 and Snow Leopard?

I was having the same problem. Basically, you now have to "save as" then "to PDF" to get the same results. Although this new method give you more choices in terms of output, i.e. saving layers, image resolution, it has also produced larger PDF files. I will then have to open the document in Acrobat and "reduce file size". I do wish they would bring back the print to PDF option. Go to the link below to read more. If you figure out how to produce the same results and get the small files sizes back please share.
http://blogs.adobe.com/jnack/files/Adobe-SnowLeopard_FAQ.pdf

Can not print PDF file at all with Windows Vista

I have Acrobat Reader 9.3.2. I am working off of Windows Vista on my laptop to a network wireless printer (Brother MFC 9440). I am unable to print pdf files. About a week ago, we had problems with our printer printing anything. I had to uninstall it and reinstalled it and it now works fine except the pdf files. I have had no problems printing any other files on any other programs but this one. I am unsure what specific "updates" I ran while trying to figure out printers issue. When in Reader, everything seems normal. When I hit print, the printer box pops up as normal and then I hit ok, my printer icon at bottom pops up for about 5 secs and nothing happens. I know that I am connected to printer due to all other programs can print. I do not have access to another printer to see if pdf will print on another printer, but do know that the other two computers used in this office (mac laptop and mac desktop) both are able to print pdf files to this printer without a problem. I have gone thru all the other help steps to try to resolve the situation: it still will not print when I hit "print as image", made sure that my printer is marked as network and is default printer, made sure to check that I have all upgrades, etc. I am not getting any error message, so am unsure what is wrong. It just will not print. Is there anyone that could give me some suggestions that I have not tried? I would REALLY appreciate it! Thanks!

Another user experience exactly the same issue with vista and printing from Adobe reader.
http://forums.adobe.com/thread/642000?tstart=1 Its copied below as a reference.
The problem was on my Auntys PC, and yes i did updated Adobe Reader to v9.3.2 and still the same issue underlned below.
My Aunty lives 70 miles away so will not be trying anything else.
The printer works fine with every other application only Adobe Reader files will print.
May 19, 2010 7:31 AM
Can not print PDF file at all with Windows Vista
I have Acrobat Reader 9.3.2. I am working off of Windows Vista on my laptop to a network wireless printer (Brother MFC 9440). I am unable to print pdf files. About a week ago, we had problems with our printer printing anything. I had to uninstall it and reinstalled it and it now works fine except the pdf files. I have had no problems printing any other files on any other programs but this one. I am unsure what specific "updates" I ran while trying to figure out printers issue. When in Reader, everything seems normal. When I hit print, the printer box pops up as normal and then I hit ok, my printer icon at bottom pops up for about 5 secs and nothing happens. I know that I am connected to printer due to all other programs can print. I do not have access to another printer to see if pdf will print on another printer, but do know that the other two computers used in this office (mac laptop and mac desktop) both are able to print pdf files to this printer without a problem. I have gone thru all the other help steps to try to resolve the situation: it still will not print when I hit "print as image", made sure that my printer is marked as network and is default printer, made sure to check that I have all upgrades, etc. I am not getting any error message, so am unsure what is wrong. It just will not print. Is there anyone that could give me some suggestions that I have not tried? I would REALLY appreciate it! Thanks!

My payslip gets emailed to me and opens with fire fox , i can not print it out have tried saving to doc but still opens will not print

my payslip gets emailed to me and opens with firefox , i can not print it out have tried saving to doc, but still opens with firefox and will not print.
The server i have to use for my pay is Explorer( i told them that this would have conflicting things on my computer, they said no i wont.( i can get it just can not print it?)

Hi there morinallen,
Try downloading and running the print and scan doctor located here to ensure there are no software conflicts:
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&lc=en
It can fix a lot on its own and if not give a better idea of what is going on.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Can not print nor scan since Tiger upgrade

Similar Messages

Maybe you are looking for