Can not print report when using HTML or DHTML

Can not print report when using HTML or DHTML. When I open the report and click the print icon I get a small blank dialog box and then nothing. If I change to activex it works and I can print.
Any Ideas?
Thanks
Jeff

Hi,
I did not come across this situation before. Did you apply any fix packs. Try to check whether its a issue which can be fixed by applying fix pack( try to check release notes of fix pack and see if they mentioned any thing about this).
Thanks,
SK.

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Can not print report directly to printer.

Hi,
We are using Crystal Report Server for reporting in our project.
The version we are using is Crystal Report Server XI R2 and Crystal Report Server XI R2 SP 2.
Please kindly advice us on the following issues we faced:
- Can not print report directly to printer.
The print button on the Crystal Report Viewer prints the report to pdf and user have to click "Print" again in the pdf file. This is unusual and not convenient. As we have hundreds of reports to print, is there a way we can print the reporrt directly to printer?
- "Set to Null"
In the default interface of the Crystal Report View, there's is this "set to null" check box that we can not remove. Is there a way to do without it?
Thank you,
Kenny Tew

Morning Kenny,
The printer settings are in server management console. Additionally see what settings you have setup for the printer for the report in the server. If it is setup to use End User printer then check your End user machine settings and make sure the printer is setup as a default printer on his/her machine.
Please let us know how you get along with the issue.
As far as "Set to Null" I am not sure where it is set up. A screenshot of it might help understanding it better?
Many thanks
Regards
Jehanzeb
Edited by: Jehanzeb Navid on Oct 6, 2008 11:07 AM
Is this issue on all computers or only one computer?
I have just tested this on my colleague machine and it asks for default printer and not pdf however on mine I setup for pdf.

Can not print Report to printer

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Can not print report when using HTML or DHTML

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