Can not publish Muse Site

Two days ago I changed my Adobe ID email/password which now seems to have thrown up an issue with Business Catalyst/Adobe Muse - wondered if anyone could help?
When I log into businesscatalyst.com, I am able to log in with my new Adobe ID email and password. But when I click on 'my details', it is showing my old email address in greyed-out text and won't allow me to change it.
In addition to this, in Adobe Muse, when I go to publish my site (which has already been published to my Business Catalyst account) it now asks me the following:
"Please enter your Adobe Business Catalyst password to upgrade your account to use Adobe ID. Once upgraded, future interactions with Adobe Business Catalyst will require your Adobe ID credentials."
My updated email address is already there, and is un-editable. However when entering my password it tells me password is incorrect.
At the moment I am not able to publish any websites created through Adobe Muse.
I am also unable to delete the current version of the site published to my Business Catalyst, as when I click 'delete site' it asks for my account credentials, providing my OLD email address and asking for a password. Neither my old or my new password works with this.
In Muse's preferences, Publish with Account is set to "*my updated email* - Adobe ID"
I've tried Help / Deactivate Adobe Muse / Remove my user account from this machine and signing back into Muse using my updated email and password. My old email and password does not work.
Any help would be much appreciated!

Hi
This will be fixed by the business catalyst support team, so please use the guideline below to reach out to the support
Business Catalyst Support guidelines

Similar Messages

  • Can't publish muse site.

    When publishing to my ftp site I keep getting the error: Error uploading file boat service shadow.png. Click Resume to try again. If this problem persists, try again later. [Send failure: Connection was aborted]
    It is always one of two .png files inside an edge animate. All the files are there,there is no error in assets panel, and the business catalyst site works fine. I have tried changing the name of those files but nothing will work. Please help.

    The error tells more about connection issue, do you get this everytime for all files ? or is it with some specific file ?
    Thanks,
    Sanjit

  • I can not publish my iweb site to moblie me

    I had originally written and published a site with no problems.
    However since then I tried to publish my changes and the iweb would show up as "not responding"
    I tried other avenues to change my site which at first worked then failed so I deleted the site amd tried to start over thinking that may solve the issue.
    It still will not publish merely stops reponding
    Just to clarify - I found that I was able to make changes by publishing the iweb to a folder and then uploading the altered files to mobile me. This worked fine to start with but then I added some hyperlinks then uploaded the replacement html pages again - this caused the whole layout to change. This is the reason why I basically deleted the site.
    I can still not publish my site now - same problem when I click the publish or publish all it freezes!

    Hello Frank,
    The good thing of all your efforts is that you could determine the problem to iWeb.
    Frank Jacob wrote:
    ... come on apple get it together!
    Well, there are at least 2 more well known issues that you didn't verify yet, at least I didn't see it in your post.
    i get a portion of the files published only.
    This is a clue to these 2 issues: a wrong filename or a problematic widget.
    Go back in history to the point where you had your last successful 'Publish'
    Have a good look at the filenames of the pages you created since then.
    Is a very big chance there is a "wrong" character in the name or 2 spaces..
    With a little bit of luck, when you do a Publish, you can see iWeb hanging on the name
    of the problematic page (not always).
    If it isn't the filename, try selectively remove widgets and do a Publish.
    The moment Publish works, you've found the villain.
    As this tip involves deleting things, make a backup of your domain file first.
    Let me know if these tips don't apply to your situation.
    I still have one radical solution at hand.
    Kind regards,
    Leo

  • I can't publish my site on iweb?!!

    Hi! I can't publish my site on iweb?!! 
    Report: "test failure, there's no connection with ftp.*********.com check our settings en try again." 
    Everything is filled in correctly.
    (I used fillezilla to delete a file that was to big fot the site.)
    What's the problem????

    Here's some info about publishing...
    http://www.iwebformusicians.com/iWeb/Publish-Website.html
    Remember that your FTP user name and password are not necessarily the same as your hosting account login ones.

  • I can't publish my site to a local folder.

    I can't publish my site to a local folder. It says "Publish Error. An unknown error occurred". There is also no Domain.site2 in iWeb folder in Application Support. I was wondering if anybody may be able to help please? I can open the site from the local folder but working on changes will not work and some catagories don't show properly. I'm using Snow Leopard, iWeb 3.0.4. OS X 10.6.8

    Are you looking in the correct library. You want the Home () /Library/Application Support folder.
    Or you can download and run the shareware  Find Any File   to search for "domain.sites2".  FAF can search areas that Spotlight can't and will find the domain file.
    OT

  • Help! pagecentent.setAttributes, IE can not open the site

    Hi there,
    I have some scriplets in my jsp file.
    I the scriplets I used pagecontent.setAttribute("varname", varvalue) so that i can use varname in my jstl code.
    My jsp file is about getting some image file and print its string format.
    I run the url and it works at first, but after load the page several times, I got the error messge:
    Internet Explore can not open the site http://....
    I click refresh, sometime it works, some time not. The more times I load the page, the more often the error shows up.
    Does anybody have any ideas about this error?
    Does mix scriplet var with jstl var often cause problem?
    Thanks a lot.

    i think you might have to give a bit more detail...its easy to mark this as a IE configuration problem the way you have it....caching? does it behave differently if you 'click refresh' or hit F5? seems stupid but F5 always does a true page refresh. links and the refresh button seem to grab from cache even when they're not supposed to. i've also dealt with annoying proxy servers that ignore the response.setDateHeader ("Expires", 0); directive.
    i apologize if i'm on the wrong track, but any sort of java errors would usually show up in a log or something...see if you can find that to debug any syntax problems.

  • I can not open different sites after installing itunes. Why?

    I can not open different sites after installing itunes. I can`t open google.com or youtube.com. Why?

    Before anyone can help, they need information to work with. Basic stuff: What version of iPhoto. What version of the Operating System. Details. What were you doing when the problem arose? Did it ever work properly? Step-by-step descriptions of how you got to this issue. If something doesn't work, are there error messages? What happens when you try to do this thing? And what steps have you tried already to solve the issue. With this kind of information somebody can develop a starting point for troubleshooting the issue.
    Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that a helper is simply guessing. With information, s/he may be able to get your issue resolved sooner.

  • How to publish Muse site

    how to replace an existing .com with a ready to publish Muse site?

    I am going to make a whole bunch of assumptions. You have a web hosting service with an existing web site and you want to put the site you made with Muse in place of the current one.
    Simple: Use the FTP feature in Muse. Muse will ask you to "replace" current file. It will replace the index.html default.html, it's that easy.
    IF you have the web hosting user name and password.
    AdobeTV and utube have a number of videos that will take you through the process step by step.
    Hope this helps

  • What is this error 503, 1005102? I can't publish my site

    What is this error 503, 1005102? See printscreen.  I can't publish my site, and I have to publish now!!
    Please help me as soon as possible.

    Hi,
    there was a data center maintenance underway, which is over now. Please refer to the status page - http://status.businesscatalyst.com/
    If it still doesn't work, please let us know and we will invetigate it further

  • TS3367 I can not find Facetime sitting in my Iphone 5c

    I can not find Facetime sitting in my Iphone 5c. I tried all the steps mentioned in Apple support but, it's not working.
    I was using it ok when I was in Qatar where I bought my iphone but, once I moved to germany I installed new german SIM card and since then I never could find FaceTime again.
    is it because I should change my apple store to German store or change my address I dot know.
    Please can any one help

    On this page: iPhone: Wireless carrier support and features
    See footnote 5 under "Middle East".
    FaceTime may be unavailable if your device originates from this region and becomes unlocked or is used in another country.
    Facetime was disabled because you removed the phone from the country of origin and are now using a foreign SIM. You will not be able to use facetime on that phone at all unless you are in Qatar and using a carrier in Qatar.

  • Can not publish Ical in 10.5

    I can not publish my large work calender to the web. Every time I try to do so I get a message that it is unavailable. I have opened/closed; published/unpublished; exported and imported the calender and still nothing. I really need to be able to publish it
    It worked till I went to 10.3

    Same problem here. Publishing to http://mydisk.provider.net says
    "The server responded with
    "HTTP/1.1 503 Service Unavailable"Service not available"
    However simply mounting http://mydisk.provider.net as a WebDAV Disk in the Finder is no problem so I blame iCal rather than my provider for the occasional(!) error.

  • I can not customize the site created in Pagelets

    I can not customize the site in Pagelets created in Portal 9.0 any suggestions for solving this problem...

    Ok, I give more information:
    1.I user USER01 with this if I can customize (eg entry screen parameters, etc.) the Pagelets Portal Pack in the same Portal.
    2.I created a site on the Portal, with the same user can not customize any Pagelets Portal Pack on the site said.
    3.No shows me no screen, and crashes.
    This clearer idea ..., is understood now ...?

  • Can not publish or export CS4, Vista

    Hello all,
    I'm hoping someone has had this problem and can help. I am using a new computer with Vista. I'm using Flash CS4. My flash document is huge and has an imported video in it. So the file size is 675 MB. (I'm guessing this is the problem). Anyway, I have moved the flash document from the server to my computer. I also saved it as a CS4 version - it was created in MX. I can not publish it or export it. I need it to be a swf file, html, or .mov. I was able to do it once as a swf file, but I needed to make changes to it and now I can't get it to export again. The progress bar shows up like it's publishing, but when it's halfway done, the window disappears and nothing has happened.
    It's enough to drive you insane. Does anyone have any thoughts?
    Thanks in advance.

    Hello,
    Well, I converted it into an flv after I read about it in the help. But the quality was horrible. It made the video into a smaller file, but it made it grainy and pixilated. I think the original format of my video was the problem, however. Because I was reading in the CS4 help docs and it said the only format you can import is flv. I originally imported the wmv into Flash MX and then opened that file in Flash CS4. So I bet when I went to export from CS4 it would process until it got to the wmv and then just stop. Would be nice if there as an error message. Still doesn't explain why I was able to export it from CS4 once though! Oh and the help also says that you should only embed a short - 10 second etc - video directly into the timeline in Flash. oops! Mine was 12 minutes, ha.
    Anyway, thanks for the idea about just using Windows Movie Maker. I didn't know you could add titles to scenes until you mentioned it and then I read about it in WMM. I had to trick the program a little to get my titles to be on the top of the scene instead of the middle, but it will work for next time.
    Thanks!

  • Can not publish photos from iPhoto to Facebook

    I can not publish photos from iPhoto to Facebook, it keeps looping back to the set up window even after Facebook opens up

    what version of iPhoto? Is OS X 10.5.8 as you state correct?
    LN

  • Can't publish my site in the .3 versions of Muse.

    I have two sites. one works fine using either version .2 or .3 but the other runs no problem in the older .2 version and it will convert to .3 but will not publish or preview in any browser. I have to reinstall the old version to work on one site then update to work on the other Please help.

    I finally got it converted previewed in browser and published from both Windows 7 and 8.
    It started working right after there was a big update for both OS's at the same time so I am assuming the MUSE 04/01 update plus these window updates fixed something.

Maybe you are looking for

  • File links

    I can certainly link to and open a file from within RH, but if I edit the file can I then save it (Ideally with a new name)? Also, I seem to be unable to open PDF files. Any help much appreciated. Thanks

  • User account cannot connect to Youtube or Netflix...

    Hey gang, I upgraded my late 2008 Unibody Macbook Pro to Mountain Lion the other day and have had no problems.  My son has a user account on the machine and all seemed to work fine until he tried to load YouTube in both Chrome and Safari.  He cannot

  • How can I test a cFP-Vi included FP write- and read-Vi's without cFP-Hardware?

    Can I simulate the cFP-Hardware? Without Hardware the Vi will generate an error: "the network module is not powerd on" and the Vi will not be started.

  • Why don't I have enough access privlages?

    I can't sync my phone.  A window pops up saying I don't have enough access privlages to perform the task. How do I gain access privlages to sync my phone?

  • Hard reset blackberry curve 9300

    bonjour je souhaite faire un reset complet quand je vais dans l option nettoyage de securite je ne peux pas cocher la case  application installees et carte multimedia la strategie informatique me bloque merci de votre aide cordialement