Can not Re-install Cloud Programs

When I uninstall a cloud program in this case lightroom 5 (happened to premiere to before too) and I try to go back to reinstall it from my cloud manager it shows installed and up  to date  even though it is not installed on my PC anymore. I logged out and rebooted with the same problem.  
Another problem, I had cloud more than six months and ever since when cloud manager has an update I proceed with install but towards the end on update it fails, I end up having to go to my control panel and deleting the manager and going to adobe's and downloading a fresh install for it to work.  Again this has been the case with every single update to manager.

Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...
08/27/13 00:37:47:074 | [INFO] |  | OOBE | DE |  |  |  | 79548 | DEVersion: 5.0.0.0
08/27/13 00:37:47:104 | [INFO] |  | OOBE | DE |  |  |  | 79548 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[   79548] Tue Aug 27 00:37:47 2013  INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[   79548] Tue Aug 27 00:37:47 2013 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[   79548] Tue Aug 27 00:37:47 2013  INFO
:: END TIMER :: [Total Timer] took 33.4142 milliseconds (0.0334142 seconds) DTR = 119.71 KBPS (0.116904 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...
08/27/13 08:31:28:414 | [INFO] |  | OOBE | DE |  |  |  | 50620 | DEVersion: 5.0.0.0
08/27/13 08:31:28:416 | [INFO] |  | OOBE | DE |  |  |  | 50620 | Loading library from C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\DECore\DE5\Setup.dll
[   50620] Tue Aug 27 08:31:28 2013  INFO
::START TIMER:: [Total Timer]
CHECK: Single instance running
CHECK : Credentials
Load Deployment File
CHECK : Another Native OS installer already running
Create Required Folders
Assuming uninstall mode
Lookup for master payload
[   50620] Tue Aug 27 08:31:28 2013 ERROR
DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
[   50620] Tue Aug 27 08:31:28 2013  INFO
:: END TIMER :: [Total Timer] took 4.08518 milliseconds (0.00408518 seconds) DTR = 979.149 KBPS (0.9562 MBPS)
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 1 error(s), 0 warning(s)
ERROR: DW040: The product "{893B3B44-0A1E-404B-8FE8-0A74509102A9}" is not installed. Cannot proceed with the uninstall
Please search the above error/warning string(s) to find when the error occurred.
These errors resulted in installer Exit Code mentioned below.
Exit Code: 33 - The product is not installed, cannot uninstall.
Please see specific errors and warnings for troubleshooting. For example, ERROR: DW040 ...

Similar Messages

  • I live in Mexico, buy the product in Mexico "creative cloud" $ 599.88 per year, I need to contact a representative of Mexico, the program can not be installed, they double charged me urgently.  Thank you.

    I live in Mexico, buy the product in Mexico "creative cloud" $ 599.88 per year, I need to contact a representative of Mexico, the program can not be installed, they double charged me urgently.
    Thank you.

    http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
    -orders, returns http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • Can not be installed link for windows7 64bit

    Can not be installed link, I installed the first version, but later found that there are updates, updated the next update is unsuccessful, I deleted deleted unsuccessful, myself manually deleted.Download The latest version 101_b015_multilanguage, installation to the end is unsuccessful, the rollback operation.How to do.
    windows 7 64bit
    Anti-virus software are closed.
    In the end you want to delete which files can be installed successfully ah.
    Remove the following keys:
    HKEY_LOCAL_MACHINE/Software/Research In Motion/
    HKEY_CURRENT_USER/Software/Research In Motion/
    Remove the following folders:
    C:\Program Files\Research In Motion
    C:\Program Files\Common Files\Research In Motion
    C:\Documents and Settings\%Username%\Application Data\Research In Motion
    Delete these can not be a successful installation ah.
    Reinstall this every time
    rolling back action
    Installshield wizard completed
    the wiard was interrupted before blackberry link could be completely installed.)

    You are not the only one facing this issue. Please see this thread: http://supportforums.blackberry.com/t5/BlackBerry-​Link/Cannot-install-BlackBerry-Link-on-a-Windows-7​....

  • Can not update creative cloud

    Can not update creative cloud, it keeps saying "Installer was unable to access a critical file/directory. Please try installing again.(Error code: 43) Contact Customer Support". Any ideas?

    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • Can not re-install itunes?

    I can not re-install itunes - windows 7 Error 126 keeps popping up...what do i do?

    Hello CFoisy4,
    It sounds like you are unable to install iTunes due to this error message. I recommend the troubleshooting in the following article that mentions this error message named:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    "iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
    Follow these steps to resolve the issue:
    Check for .dll files
    Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
    If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
    Reboot your computer.
    Note: Depending on your operating system, you may only have one of the listed paths.
    Uninstall and reinstall iTunes
    Uninstall iTunes and all of its related components.
    Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
    Re-download and reinstall iTunes 11.1.4.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • Can not download Creative Cloud single-app membership for Adobe Photoshop (one-year) after purchas

    can not download Creative Cloud single-app membership for Adobe® Photoshop® (one-year) after purchasing online (received email confirming order) can you help?
    Macbook Pro OS X Version 10.7.5
    Processor 2.4GHz Intel Core i7
    Memory 8GB 1333 MHz DDR3
    After using the trial version of Photoshop CS6, I decided to purchase the one-year Photoshop cloud version.
    I was told by a friend to do a "clean" download, so removed the "previous version".
    Now when I click the "download" tab, nothing happens.
    Can you help?

    Please download/install CC desktop : https://creative.adobe.com/products/creative-cloud and try downloading Photoshop. If still the same issue then as suggested by Mylenium run the cleaner tool and try downloading again.
    You may even try the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
    Please ensure to follow the very important instructions before download.
    Regards,
    Romit Sinha

  • Extension can not be installed requires Illustrator version in range of 15 and 15.9

    This extension can not be installed, it requires Illustrator version in range of inclusively between 15.0 and 15.9.
    Some of our customers are experiencing this error message while attemtping to install Illustrator CC using Extension Manager CC.
    This seems to be an issue on OSX Mavericks.
    Please let us know what can be done to remedy this problem.
    Thank you.

    Hi Carl, this extension was built with Extension Builder 2.1 and the mxi file is automatically generated.
    It is supposed to support CS5 through CC versions.
    mxi file has the following entries:
    <products>
        <product maxversion="15.9" name="Illustrator" primary="true" version="15.0"/>
        <product familyname="Illustrator" maxversion="17.9" primary="true" version="16.0"/>
    </products>
    Also, this extension has been working in Creative Cloud ever since CC came out, and only recently did we start having issues.
    Is it possible that there is an issue with the latest update to Extension Manager?
    Please advise.
    Best,
    Dmitriy

  • How can not see a tv program on my iPad or Macbook that i bought on iTV?

    How can not see a tv program on my iPad or Macbook that i bought on iTV?

    Ya I'm having the same problem, I cannot see my windows shared folders on my mac, and I was able to before I installed leopard. With Tiger it worked just fine. I've tried a fresh install and it still wont see it.

  • I can not update creative cloud. Stuck at 2% with the following message: attempted connection to the server ... I have a pc

    hello
    I can not update creative cloud. Stuck at 2% with the following message: attempted connection to the server ...
    I have a pc
    pls help me

    restart your computer and retry.

  • Late 2008 macbook 13" prompts mac OS can not be installed on this computer after booting from disc as l get the folder with the question mark screen. New HDD or ?

    From the little research l have done, l have been convinced l may be having a dead hard drive though after having tried all the other troubleshooting tips found here, when trying to boot l get the grey screen and folder with the question mark suggesting it can not find the files neccessary to boot hence l tried booting with the disc and the message l get is that mac OS X can not be installed on this computer, though after doing the hardware check etc they all say okay. I've even tried erasing the drive and trying to instal the OS afresh with no luck. Any ideas or l must just get a new hard drive?

    Pretty sure BGreg hit the nail on the head. If your hard drive was failing, you would still be able to at least attempt an install, provided your ard drive was mounting. You usually get that message when the disk is incompatible with the computer. If it is the proper disk, you might try erasing the disk (provided your info is backed up) using Disk Utility (under Utilities in the menubar) and choose the Mac OSX Extended (Journaled) format.

  • Why can not I install iTunes on Win 7 installation appears every time the next sunrise; service, apple mobile device, failed to start verify that you have sufficient privileges to start system services  Please help me

    Why can not I install iTunes on Win 7 installation appears every time the next sunrise;
    service, apple mobile device,
    failed to start verify that you have sufficient privileges
    to start system services
    Please help me

    The most complete instructions for resolving the issues with the new iTunes is in the user tip: https://discussions.apple.com/docs/DOC-6562

  • HT201364 I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"

    I am unable to redownload OS X Mavericks on a Late 2013 new Macbook Pro 13". I get a message saying "We could not complete your purchase" " OS X Mavericks can not be installed on this computer"
    I nee an easy way to resolve this with Apple.

    why is it this problematic to resolve?! obviously there's a valid installer image for our macs, why can we not have access to it to use on our laptops?
    I do not understand, nor accept the explanation given before - about it being a newer model... it doesn't make sense... how does that translate to "no download available".
    also, if it was a valid point - we would have had that download with the release of 10.9.1 - which we don't.

  • Mac OS 10.5.8 Can not run install disc

    I have Mac OS 10.5.8 on my laptop and i Can not run install disc supplied with my EA4500. How do I set up my router to work with my CableVision modem? I have named the route, and set up password. I see the router from my laptop but can't connect to Internet via modem. When I switch back to my old Linksys router I have Internet connection. Any help would be appreciated thank you. Jeff

    Isit the white Snow Leopard Retail disc like the one here? http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard

  • I can not re install Adobe Acrobat 7.0 professional on my computer.  It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623.  This is the worst interactionI have ever had with a

    i can not re install Adobe Acrobat 7.0 professional on my computer.  It is saying a qualifying product is not detected. I cant even get through using the customer service line they provide 800-272-3623.  This is the worst interactionI have ever had with a company.

    Hi joej49728017,
    I am so sorry for the inconvenience caused. However this is just because Adobe Acrobat 7.0 is an outdated version & the now the activation server for it does not exist.
    Please refer to the following KB doc.  Error: "Activation Server Unavailable" | CS2, Acrobat 7, Audition 3
    The above link will help you to  install a special version that does not require activation.
    In case you further need any help, please let us know. We will be more than happy to help you.
    Regards,
    Aadesh

  • I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.

    I have a Mac 10.5.8 Dual. I cannot get any videos that I have stored to play. I have tried QT and then DL two out side players from apple site and then went to install and comp said can not be installed on this comp.

    When Microsoft decided not to support Windows Media any more, they made Flip4Mac available for free. If you have not taken advantage of that free download, this might be a good time.
    It may not completely solve the problem, but your Mac will play more with the free player. No need to pay for the Upgrades.
    http://www.telestream.net/flip4mac/

Maybe you are looking for

  • Error while activating the ODS "Request No longer Exist in ODS".

    Hi All, I had deleted one request from four ODS's before completely loaded from R/3. Now when i am trying to activate from one of them using process chain it is giving me the error massage "Request No longer Exist in ODS". But when i am manually acti

  • Message 'Wi-Fi: No hardware installed

    MacBook late 2008  2 GHz Intel Core 2 Duo   OSX 10.9.2 Hi, Some advice please re. the above situation. I was working on my MacBook when the screen froze. I can't remember the last time this happened. Pressing and releasing the power button to shut do

  • How can we add empty folders in installers?

    Hi All, I need some help with with LV installers. I have built an built an installer for an application that I am using. But along with the application I would like to create an empty folder as well. I am creating this folder in the "Destinations" op

  • Mailbox for Text messages

    Hi, i have a E51 that i just want to use without email. can i set it up in such a way that when i press the mail button i access my text messages as opposed to any emails? i don't want email access on this phone. thanks for your help

  • What comes in the box with your new Ipad??

    what comes in the box with your new Ipad??