Can not re-setup my re1000

Im trying to reconnect the re1000 to my router (linksys e1500) and for some reason, when I run the setup, it wont find the extender even though im right next to it. The light would be solid when I do it and I also reset the extender to factory settings multiple times. I have sometimes gotten it to connecting and would get a customer service link after a couple minutes. I have no idea what is happening, can someone please help

Try to setup the extender manually. You can connect your computer wired to the extender and configure it manually or just use the Site Survey feature. The links below should help:
Setting up the range extender through a wired connection
Configuring the Linksys range extender with a gateway using Site Survey

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