Can not receive emails from third party email accounts

Recently I started working for a small business which has small business server 2011 and exchange 2010 installed. Before I started there were eight user accounts and they all have unlimited email access. I created a few users through sbs AD and also from
exchange console a week ago. Unfortunately none of them can not receive emails from third party accounts. they all can receive internal emails and also can send mails to any email accounts internally and externally.
This is a night mare for me as new users are having trouble with communicating via mails. I have tried all the methods and now thought of posting this issue on tech net. Please help me on this!!
Thanks a lot!!
Sammy

Checklist for testing inbound email problems, I am assuming outbound emails works ok.
1. Check Port 25 forwarding on all modems routers/firewalls
2. MX Record is created and pointing to the correct Public IP Address, use MXToolbox.com to verify MX Record and test SMTP flow. Also Verify your public IP has not changed, use whatsmyip.org to check you public IP
3. If using POP Connector Service, make sure POP accounts are created properly
4. If using a 3rd party spam host, make sure they forward email to correct public IP address, use step 2 to verify your public IP.

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Can not receive emails from third party email accounts

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