Can not recieve pictures in emails, states"unknown error."

Email arrives & I can see jpgs or notes at bottom below email. I click on anyone & a error message appears "unknown error" try again. Same thing happens. After a number of error messages appear it ask if I want to erase them! Also I will try moving the document & it opens in Adobe photoshop elements. Then it shows only the first page that looks like a picture. I can not open any other pages. The only documents I can get are Exel. Please help!

Email arrives & I can see jpgs or notes at bottom below email. I click on anyone & a error message appears "unknown error" try again. Same thing happens. After a number of error messages appear it ask if I want to erase them! Also I will try moving the document & it opens in Adobe photoshop elements. Then it shows only the first page that looks like a picture. I can not open any other pages. The only documents I can get are Exel. Please help!

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