Can not remove the old version of itunes.

I am trying to install itunes7 , but about half way through the instalation it stops and asks me to locate "itunes.msi". I deleted all of my apple / ipod related files , but it still doesn't work. Help please.
thanks

I am trying to install itunes7 , but about half way through the instalation it stops and asks me to locate "itunes.msi".
with that one, let's try the following procedure.
first, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the Windows Installer CleanUp utility. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
Description of the Windows Installer CleanUp Utility
next, use the the following document as a guide for manual removal of leftover itunes and quicktime program files:
Removing iTunes and QuickTime for Windows
now try another itunes install. does it go through properly this time?

Similar Messages

  • Trying to dowload the latest version of itunes and I get a message that it can not remove the old version

    I bought a new touch and tried to plug it into my pc. itunes said I need the 10.5 version with new ipod. I downloaded the latest version and when I try to install it to my pc it gives me the message that it can not remove the old version and contact tech support. Please help.

    A window pops up when I try to install that says the old version of itunes can not be removed contact tech support. Then another window pops up that says   the feature you ar trying to use is on a network resource that is unavailable.
    perfect, thanks.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select anyiTunesentries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • Please i want to remove the old version of itune, the new version does not delete it for some reason , what i should do?

    please i want to remove the old version of itune, the new version does not delete it for some reason , what i should do?

    See https://support.mozilla.org/en-US/kb/firefox-no-longer-works-mac-os-10-4-or-powerpc
    Since you have a Intel Mac, if you can upgrade to OSX 10.5.x then you may be able to use more current releases.
    jscher2000, You should link to http://www.mozilla.org/en-US/firefox/all-older.html for 3.6.28 since the ftp is not mirrored.

  • I am trying to install the new version of iTunes, but I can't remove the old version?

    I have been trying for quite a while to intsall the new version (11) of iTunes onto my computer. But it keeps telling me that it can't remove the old version. Please help.

    Hello, Hannah. 
    I would recommend uninstalling iTunes and all of it's components in the specified order of the first article.  As you are receiving errors regarding the uninstall, see the steps in the second article below. 
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    http://support.apple.com/kb/ht1923
    "The feature you are trying to use is on a network resource that is unavailable" alert when removing Apple software in Windows
    http://support.apple.com/kb/TS3704
    Regards,
    Jason H.

  • Hello, I want to download a new version of Itunes on my windows PC to to communicate with my Ipad, but the program says: I cannot terminate this download. Since I have also removed the old version of Itunes, now I can't do nothing to communicate with Ipad

    Hello, I want to download a new version of Itunes on my windows-7-PC to to communicate with my Ipad, but the program says: I must terminate this download. Since I have also removed the old version of Itunes, now I can't do nothing to communicate with my Ipad

    figured it out myself; saw the solution with similar problems...Thanks

  • HT1926 I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

    I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?

    iTunes is not installing because its incompatible with your OS. When installing the correct version the new version will update the older version, there is no need to uninstall first.
    The last version of  iTunes compatible with OSX 10.4 is iTunes 9.2.1
    You can down load iTunes 9.2.1 here:
    iTunes 9.2.1

  • I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\......\Application Data\Apple\Apple Software Update\

    I can not install the newest version of iTunes because of a file that can not be found. This is what I am seeing:(The feature you are trying to use is on a network resource that is unavailable. C:\Documents and Settings\Aubrie\Local Settings\Application Data\Apple\Apple Software Update\)

    (1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page).
    http://majorgeeks.com/download.php?det=4459
    Here's a screenshot showing the particular links on the page that you should be clicking:
    After clicking one of the circled links, you should be taken to another page, and after a few seconds you should see a download dialog appear for the msicuu2.exe file. Here's a screenshot of what it looks like for me in Firefox:
    Choose to Save the file. If the dialog box does not appear for you, click the link on the page that says "CLICK HERE IF IT DOES NOT". Here's a screenshot of the page with the relevant link circled:
    When the dialog appears, choose to save the file.
    (2) Go to the Downloads area for your Web browser. Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
    (3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
    (4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    (5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • How can i get the old version of iTunes

    how can i get the old version of iTunes back

    You cannot unless you have a full TM or clone backup which you could use to erase your drive and reinstall the earlier version (that would be for your computer, not an iDevice).

  • I can not get the latest version of itunes to update on my computer.  How can I do this?

    I can not get the newest version of itunes to update on my account.   How do I do this?

    What have you tried?
    What happened?
    Error message?
    What did it say?
    Any info?

  • HT5701 Downloaded Safari 6.0.4 and my software is not up to date to run it. I can not get the old version of Safari to work again.

    Downloaded Safari 6.0.4 and my software is not up to date to run it. I can not get the old version of Safari to work again.

    Open  > About this Mac, and tell us what OS X version you have. If it's 10.8, reinstall OS X 10.8.3 > http://support.apple.com/kb/DL1640
    If, after reinstalling the update, you still can't use Safari, hold Command and R keys while your computer is starting and reinstall Lion or Mountain Lion

  • I can not dowload the new version of iTunes, it keeps telling me it timed out??

    I can not download the new version of iTunes, it keeps telling me it timed out??

    So what did you do to fix it?

  • Why does Photoshop Elements not remove the old version after installing an upgrade?

    When I install a new version of Photoshop Elements, it converts the old catalog but does not remove the old programs.  I just installed PS 11 over PS 10 and it did not remove it.  I have had the same problem with each upgrade.  I have to manually uninstall the old version.
    Thanks.
    Jim Coleman
    [email protected]
    Rogers, AR

    It's good to have the software you paid for
    Uninstalling the older version post an upgrade might be discomforting to many users, so...
    Catalog conversion works fine irrespective of whether you uninstall or do not uninstall the older version since the catalog folders are not touched during uninstall.
    Thanks
    Andaleeb

  • I can not download the new version of itunes

    i can not download the new version of itunes

    the installer has insufficient privileges to access this diectoryC:\programdata\Microsoft\Windows\Startmenu\Programs\iTunes.  The installation cannot contimue.  Logon as administrator or contact your system administrator.
    Try HiReception's suggestion from the following post:
    Re: I cannot update my iTunes with"error occurred while installing updates"

  • Can i get the old version of iTunes back without deleting everytying?

    This new iTunes is the pits.  I want the old version back.  I deleted iTunes 11 and tried to reinstall an earlier version.  It gives me an error that my library cannot be recognized by an older version.  So...will i have to delete everything, libraries, etc. in order to get rid of this frankenstein monster and go back to a good version?  And if I do, I'd like to thank you in advance for the hours of work you will be creating for me. 

    Who ever said dont be rude I guess must be an apple fanboy.  Tell me why I have to buy iphone 5 to finally get 4g a technology that has been out for 2 to 3 years.  I am sick of apple and their overpriced items I dont know if you dont see all it is is software.  I really like the apps for games but my Galaxy 2 screen is almost bigger than my wifes iphone.  I am sorry they need to catch up with the times and leave itunes alone.  The new version is harder to use and harder to figure out what they did.  He has the right to be rude to apple, they are a company that doesnt care about their buyers because they know that people will line up to buy their ipad mini when you can buy a full size Ipad for 70 dollars more.  My wife just bought the ipad 4 and they didnt make that many changes to justify it just like they did with the 4s yet fanboys went beserk.  I think we ought to show them that unless they make the next iphone with a larger screen and the next ipad a little cheaper then we wont buy it. 
    I have all the components in my computer to match an IMAC yet need to buy their 2200$ computer to have their software legally.  Its all about money of course I get that but make something for a better price considering it is software leading not the components.  An alienware laptop runs less money than a stupid macbook that is wrong.  I hope apple reads this but they will have their fans that will line the streets for bad products.  They are behind in technology compared to android and pc.  The ipad mini should have been priced like everyone else at 199 not 329 but again fanboys lined the streets for it. 

  • I can not install the new version of itunes.

    Everytime I try to install the new version of itunes my system locks up.  I am logged in as administrator so I know that is not the problem.  Any suggestions?

    FYI
    I had to turn off my anti-virus completely to get the install to work.

Maybe you are looking for

  • Problem with PDF files shutting down automatically

    I have bought nokia lumia 520 today and have downloaded pdf files. Although they do open but they automatically close. Can anyone help me out?

  • Attachments with no Extensions

    We have a requirement that any emails to a specific domain with certain attachments will be required to be blocked. The problem is, most of these attachments have no file extension. Anyone have a creative way to include this into an attachment rule?

  • TS1424 itunes error "secure link to itunes failed"

    Having difficulties updating my itunes on my laptop to newest version. When I run diagnostic I get the error "secure link to itunes failed." I've tried all the suggestions under the help tab. Need help.

  • How to caluculate standarard deviation in SAP xMII

    Hi friends, can please guide how to caluculate standarard deviation in SAP xMII Thanks srikanth

  • IPhone screen has a color patch

    I bought an iPhone 6 plus recently and when I unwrap it and start the phone I saw a color patch in the screen. iPhone is defective right now. I took this to multiple Apple stores in Seattle WA and they let me know that they are out of stocks to repla