Can not restore backed up info to my updated iphone 4
I backed up my iphone 4 up to the latest version of itunes,the backup displayed a message that it was successful. I then reset my phone to factory setting (as told by the verizon tech) since my phone had suddenly stopped sending/receiving emails. when i try to put all my info back onto my iphone i just get a spinning bar on the screen with the estimated time it will take. I let it go for a full 24 hours and still nothing. Please help!!! Im all out of ideas of what to try next and im left with an empty iphone- everything on it is gone How do i restore my information back onto my phone?
Reset it by holding the Power and Home buttons at the same time until you see the Apple logo, then release.
Similar Messages
-
hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7
I just changed my iphone for some problems so my last backup was done under ios 7 and the new iphone has ios 6 that i would like to keep
-
HT4946 Can i restore back a deleted backup section for iphone?
I accidently deleted the backup from Preferrence > Dervice. Is it possible to restore back?
only if you have your pc backing up to an external harddrive, if not then no
-
Right, it's now 13:19 pm 28/11/2012, and I've been trying since 2pm tuesday 27/11/2012 to update my software on my 9360. via the Blackberry desktop software. every time I try to update to OS7.1,
It tells me that I have to back up my phone and go through a 4 step procedure - Backup-downlad/install-rebbot- restore.
Now I agree to it all and click start, BUT when the backup starts, it gets so far then hangs and won't go any further, no matter how long I leave it. I've even tried the manual backup, which says it's never been done (though I know that it HAS, and the backup directory is exactly the same as the previous back was done to), and that does exactly the same thing, and gets so far in the backup, then hangs. interestingly enough, it never does it at the same point which ever way I try to back up my phone.
To be quite honest, if I were to say that I'm totally miffed by this problem, that would be an understatement. Yet, funnily enough, I had no problem at all updating my partners Blackberry 9360, which had all the same software, and software version that mine has got. Can somebody from RIM please help.Hello...first off...
smurf667 wrote:
Can somebody from RIM please help.
No...this site is a user-to-user community, not a user-to/from-RIM channel for communication nor any formal support from them. Rather, volunteers here (who are other users, just like you) can assist. But if you require formal RIM support, you must follow your contractually required formal support channel -- which begins with your carrier, your original place of purchase, or an authorized service center (it varies by region, so I can't tell you which method applies to you...but you should have received, at time of purchase/subscription, instructions as to what your formal support options are).
OK...that out of the way!!
This KB might apply for you:
KB29522 "Error backing up databases" message is generated at Smart Card Options database when backing up the BlackBerry smartphone using the BlackBerry Desktop Software
Since you did not say at which point in the backup it fails, I can't be sure if this applies or not though.
Otherwise...
(Credit JSanders)
There are two methods of recovery for you to try (I think actually that method 2 will be your best bet, given your description):
One:
Open Blackberry Desktop Software & Connect your device with PC using USB cable, without inserting battery.
You will get three option Retry, Update Or Cancel, then click on update.
Once it is to the stage of the update "initializing handheld", then insert battery.
If this does not work, and you remain stuck on the backing up the Social Feeds database, go to the second method below.
Secondly:
Start your BlackBerry in Safe mode. Article ID: KB17877 How to start a BlackBerry smartphone in Safe Modehttp://www.blackberry.com/btsc/KB17877
Connect to the BlackBerry Desktop Software and allow your handheld to connect. If you are prompted to upgrade, cancel the upgrade for later.
IF you cannot connect or your Desktop Software does not recognize your device while in Safe Mode, please follow the directions here to force the detect: Article ID: KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
Go to Device > delete > SELECT DATA > select to delete both the Social Feeds and Smart Card databases, and follow the remaining prompts to complete it.
Now, you can return and click to upgrade the device through the Desktop Manager, or reboot the BlackBerry in normal mode and continue the over the air upgrade.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
TS3694 try to restore my iphone and is telling me can not restore, error 1015. please me
try to restore my iphone and is telling me can not restore, error 1015. please me
jailbreak haiku
Her iPhone 3Gis useless when jailbroken
and she can't fix it. -
I followed the steps to restore to factory settings now I can't get back my info from a prior backup. My pads screen was frozen on the connect to iTunes I needed to restore. I had to setup my pad as if it was new. How do I acess my prior backup
Once again, KP is correct, but I just want to add that if you don't see the backup in the drop down menu on the summary page of iTunes when you choose the restore from backup option, then the backup is unfortunately gone. If you backup your computer, the iPad backup should probably be in that computer backup. I use Time Machine with my MacBook Pro and can access backups from months ago.
On a side note, I also archive backups from time to time. If you right click on a backup name in iTunes>Edit>Preferences>Devices (Windows) or iTunes>Preferences>Devices (Mac) you can save that backup or archive it. It will be date and time stamped. I have no idea why I do this to the degree that I do it, but I probably have 12-14 iPad backups archived in iTunes. -
i got the iphone 5, got some pics and msgs and contacts on it, and when i connected to my PC to restore my previous info from the old iphone, all the new stuff are gone, how can i get it back, thanks for help.
The voicemail system used for the iPhone is different from the voicemail system used on the rest of the Verizon Wireless network. When you activate the iPhone, you lose your saved voicemails from the other system. When you activate a non-iphone, you lose any saved voicemails from the iPhone voicemail system too.
-
Today the volume bar disappeared on my iPod Touch leaving me with no volume control. When I tried to do a restore I got the message "iPod Touch can not be backed up. The file needed can not be found" I'm in a double whammy here. First off has anyone ever got and cured either problem?
Thanks!Problem solved thanks to another post here on the same topic.
1-Opened i Tunes & Connected iPod Touch
2- Unchecked "Open iTunes when connected"
3 - Synched iPod
4- Hit "Apply"
5- Checked "Open iTunes when connected"
6- Synched iPod
7 - Hit "Apply"
8- Ejected iPod and closed iTunes
9- Re-connected iPod Touch
10- iTunes opened automatically! -
Can not restore iphone back to original setting
i can not restore my iphone back to original setting, when i try to restore my iphone via itunes, it shows "The iphone could not be resotore. An unknown error occurred(-18)." anyone can help me out to fix this problem??
Was your iPhone "hacked" or unlocked in any way?
-
Restore back up of my iPhone-password not recognised. After restore, itunes can not restore because it says the password is incorrect. But I can sign into my apple account with the password. My iPhone is now set to factory settings as a new phone, what can i do to access the back up from my phone before I reset it.
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
-
my device was not registered as part of the Developers Program and now my devices are not working, i can not restore nor update my devices... any suggestions? i was running my devices on iOS 7 Beta that i downloaded back in August
If you're not a registered developer, it means you've stolen Apple's software. Now you come to an Apple forum and ask for help? You're lucky you're not being prosecuted!
You can receive no help for stolen software here. Enjoy your iBrick. -
ive just updated my iphone it automatcially did it via itunes on my pc and now i've lost all my apps and can not restore from icloud and itunes sync and my apple id isnt accepting my password what on earth is happening im tearing my hair out!!! stupid update
Can somebody help me with this ??
-
I've just got back of holiday and while there my phone decided to turn itself off, it would not come back on unless I plugged it into the wall charger, it said that I had to connect it to iTunes, but being on holiday I couldn't.
So when I got home yesterday I plugged it into my laptop and the Apple logo came on, and then went off again, then back on and off again, it was doing this untill I unplugged it. So I put it into recovery mode and it said Connect to iTunes, so I did. It then said that the phone needed to be restored, iTunes started this process, 'extracting software' it said, and then once that was done it said 'preparing iPhone for restore' but then my phone disconnects itself from the laptop and then connects again then disconnects again. Then iTunes comes up with a message saying 'iTunes can not restore this iPhone 'iPhone', a unkown error occured (21)'
I have tried over and over again to try and do this but it keeps coming up with the same.
Does anyone know what's wrong with my iPhone and how I can fix it?
ThanksAnd what did the error message say?
-
I replaced the hard drive, motherboard, and battery but now can not restore my Ipod 5th gen? Error code 1416, any help?
When I did a Google search on "1416 error ipod 5th," there is some discussion that the earlier version of the logic board only accepted 30 and 60 GB drives (or words to that effect), but the later "5.5" version did allow larger capacity drives. If that info is true, the question is, do you have a compatible combination of logic board and hard drive?
-
I forrgot my password on my ipod touch can not get back on
I forgot my password on my ipod touch can not get back on help
Place the iPod in recoverymode and restore it via iTunes on your comoputer. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
You could have easily found this by search this forum since the question gets asked/answered at least a dozen times a day. I just answered it four times in the last 1/2 hour.
Maybe you are looking for
-
For some reason my iPad2 calendar doesn't sync with my iPod touch. iOS is up to date on both devices and everything else syncs. I have read the manual about syncing, tried syncing via iTunes and have wifi on but neither work. I have cloud set for m
-
TS2972 Home Sharing no longer connects to PC
Home Sharing is no longer connecting, I have tried rebooting Apple TV, I have tried turning off home sharing and turning back on, rebooting my PC, and updating both PC and ATV to latest verison - both indicate they are up to date. I have tried turni
-
Any way to get an estimated shipping date?
Is there a way to get an estimated shipping date? I have my original November 4th in my email but there is people ordering the same phone as me and getting them a lot sooner (And they ordered after me, online) I placed my order on September 16th if t
-
Hi Everyone: We have a situation where we need to process an outbound IDoc through XI and create a flat IDoc file on a file server. Everything works fine, but when file is created; it's in XML format. I have done the configuration in SXMB_ADM, so th
-
Opening a Mac/PostScript document in PC/OpenType environment
I receive documents created on a Mac with PostScript fonts. When I open the document on my PC, InDesign lists the missing fonts becasue they are not installed on my computer. These same fonts are currently only available in OpenType format. If I purc