Can not restore Ipod 4th generation

Last night I updated my Ipod software and was syncing it through Itunes. When I returned I discovered my Ipod went into recovery mode. When I tried to restore my device it indicates error code 1604. I tried troubleshooting error code 1640 and still could not get my Ipod to recover and it is not recognized in Itunes. My husband's ipod syncs up and is just fine when we use the same computer and USB cord. Any suggestions!?!!!!!!!!!

Did you try everything here:
Error 1604: This error is often related to USB timing. Try changing USB ports, uninstalling and reinstalling USB ports, and other available USB troubleshooting steps (troubleshooting USB connections, device not recognized properly, computer won't recognize a FireWire or USB device). If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for error 1604.
When prompted, click OK.
Close and reopen iTunes while iPhone remains connected.
iPhone should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
From:
http://support.apple.com/kb/TS3694

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