Can not restore iPod, iTunes Network Connection Timed Out

Cannotrestore iPod, iTunes Network Connection Timed Out. I have updated my iTunesversion, but still can’t perform iPod restore. I turned off my firewall, tried numeroustimes for the past 3 days

Did you also disable your antivirus? Some users reported that they had to configure their security software to no automatically startup on boot up and then reboot their computer. Just turning off/disabling without rebooting did not work.

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Ipod wont restore and update. network connection timed out. help!???

I restored my ipod touch 2g 8gb. I went into itunes and followed the steps. I clicked restore and update and it goes through the whole process and gets all the way to the end and it says ipod software update (processing file) then a pop up comes up telling me "there was a problem downloading the software for the ipod. the network connection timed out". i've tried it in different usb ports and i've turned off the firewalls. still nothing. does anyone have a solution for me?? i've been trying for a few days now and i've look all over the internet to fix this issue. i'm at the point i'm just annoyed so i'm posting here for help. any help would be awesome! thanks

When you get anything that says your network connection timed out it either means you lost internet connection or there is something blocking the connection between the computer and the servers that it is trying to connect to.
If you have a solid internet connection and can browse to websites fine it's either an anti-virus program or a firewall on the computer OR a firewall in the router's settings that you use to connect to the internet.
Reconfigure any security software to allow Apple's servers to pass.
Useful information for configuring your security software:
IMPORTANT: iTunes must be allowed to contact Apple using the following ports and servers:
port 80
port 443
phobos.apple.com, deimos3.apple.com, albert.apple.com, gs.apple.com, itunes.apple.com, ax.itunes.apple.com
For a more complete list of ports used by Apple products see "Well known" TCP and UDP ports used by Apple software products.
iTunes also contacts VeriSign servers during an iPhone restore and activation:
evintl-ocsp.verisign.com
evsecure-ocsp.verisign.com
For more information see Update and restore alert messages on iPhone and iPod touch
Temporarily disable or uninstall your security software
If the current available version of your security software is incompatible with iTunes, you can disable the security software and test if it is the source of the issue. It might also be necessary to temporarily uninstall security software after making sure you can reinstall it and note any required licenses. A temporary deinstallation might be required because parts of some security software remain active in the background though they appear to be deactivated.
To reduce any security risks that security software is designed to prevent, consider making sure all files needed to reinstall it are available and disconnect network connections before uninstalling security software. Should this not be possible, such as if a download without active security software is required, that required step should be the only process completed without security software. For assistance in checking your configuration, disabling, or uninstalling your security software, please contact the manufacturer.
Once disabled or uninstalled, perform only the steps required to verify your issue has been resolved. Complete whatever update, restore, syncing, back up, activation, or other task you were troubleshooting. Once that task is complete, install and configure compatible security software to ensure your PC is protected.
If it isn't a program or software on the computer contact your Internet Service Provider and/or Router Company to configure or disable the firewall in the router settings.
To isolate the issue to this you can also try disconnecting the router and plugging your computer directly in to the modem but this does not help for troubleshooting time-out issues directly on any apple mobile devices only if you are syncing or going through iTunes on the computer.

There was a problem downloading the software for the ipod. Network connection timed out

There was a problem downloading the software for the ipod. Network connection timed out. This is for the latest ios for the iPod touch. Already walked through the steps to validate that all settings were correct with the firewall, Windows defender has been disabled. This has not been an issue with previous ios updates. Not sure what the issue here is.

Hi,
You might have to place your iPod in Recovery Mode: http://support.apple.com/kb/HT1808.
Hope this helps!
---likeabird---

Can't complete song download: "Network Connection timed out Error=-3259"

Songs recorded as purchased but when downloading I receive this error message: "Network Connection timed out err=-3259"....this is a new laptop and the internet connection seems to be working but not sure why I can't complete my song download. Please help!
Thanks!
Dell Inspiron Laptop Windows VISTA </span<br>
Dell Inspiron Laptop Windows 2000

I too am having the same problem. New computer (Dell Inspiron E1505) and new Nano. I've disabled my firewall access, allowed for full access for iTunes, I remain connected to the internet, I remain connected to iTuens store (I can listen to music, see my account info and even see the purchased songs), but I can't download my songs without getting the error 3259 message network connection timed out.
I contacted Apple/iTunes; they haven't found a solution other than disabling my firewalls, which as I've said I've already done.
I contacted my ISP and they thought it was a version problem. They suggested that I try to download iTunes version 6, but that hasn't worked either. I just hope someone has a solution. I'm about to take back my ipod and forget the whole thing. Good luck to you and wish me luck!

ITunes network connection timing out when downloading

*When I try to download the new software 3.0 for my IPhone 3G, ITunes 8.2.1.6 says the network connection timed out as soon as it is 99% complete.*
It happens every time.
In fact the last time it had downloaded 230.0 MB of 230.1 MB and then gave me the message.
*The STATUS field in the Itune download window says*
*"0 KB of 230.1 MB - stopped (err = -3259)" after the message is given.*
I tried completely uninstalling Itunes and Bonjor est. (all Apple software) and downloaded a new copy and installed it.
I tried turning off my fire wall completely.
None of my other internet accessing software is having any problems.
Please help!!!
Ive had old software on my phone for a long time and this is really aggravating me.
Message was edited by: dave92983

Hi can youplease do the following
1 Bt quiet line test dial 17070 option 2 you should hear no noise any thing heard should be reported to Bt faults on 151 but do not mention broadband when you call once any noise is removed broadband should improve
2 run a Bt speed test speedtester.bt.com andpost back here the results in full
3 obtain your full hub stats byentering 192.168.1.254 into to your browser address bar and navigating to connection and post the full details back here then someone will be able to offer more help about your connection
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

Itunes Network Connection Timed Out

I tried everything, uninstall itunes, reinstall itunes, reboot modem .Had no problems ever until now. Nothing has changed except the version of itunes. My kids computer (which is right next to mine) goes onto itunes with no problems. i dont have anything locked. I can get onto net with no problem. HELP. nothing works. Contacted apple via phone to no avail. (You need to have ipod or iphone present before they can help you)

I had the same problem and noticed you recomended running a diagnostic. I have copied and pasted my diagnostic into this. Whenever I try to download a tv show (probably movies also but never tried) it takes days, I actually mean days. Then part way through I get a message saying "network timed out". Can you please help.
802.11g - Packet Scheduler Miniport
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Wed Dec 31 16:00:02 1969
Lease Expires: Wed Dec 31 16:00:02 1969
DNS Servers:
Adapter Name: {F680801C-98F9-4923-95D7-BFDF72C2DB7A}
Description: Realtek RTL8139 Family PCI Fast Ethernet NIC - Packet Scheduler Miniport
IP Address: 192.168.1.2
Subnet Mask: 255.255.255.252
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Oct 30 03:08:37 2006
Lease Expires: Thu Nov 02 03:08:37 2006
DNS Servers: 192.168.1.1
Network Connection Information
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was successful.

How Do You Fix iTunes Network Connection Timed Out Error?

hi, i am try to ios new update in itunes but after 200 mb download there is a "network time out" error in itunes. kindly give me best solution.

Hi Stephhhy,
Thanks for visiting Apple Support Communities.
If your network connection issues seems isolated to iTunes, the steps in this article can help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Regards,
Jeremy

Can not update iphone firmware using iTunes "The network connection timed out"

Hello,
I can not update the iphone firmware using iTunes.
Messagte displayed
"There was a problem downloading the software fo the iPhone. The network connection timed out.
Also seen stopped error -3259
I have run network connectivity tests from iTunes and All Tests passed.
Can anyone help?
Thank you,
Joan

Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards.

I am having trouble accessing the iTunes store via iTunes. It shows an error message "iTunes could not connect to the iTunes Store. The network connection timed out..." There is nothing wrong with my connection and I also can't update apps in the app st

I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.

I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us.

"network connection timed out"-can't update upgrade on ipod

Last year an ipod touch 8GB was given to me and I am just now updating everything. When I plug my ipod into my computer and open itunes, it prompts me to download and install 3.1.3 upgrade. So I hit "download and install" and right after it gets done downloading (takes 7 min), an error message pops up and says "network connection timed out"- could not install the upgrade, try again later. I have paid the 5 bucks for the upgrade and tried it about 10 times now with the same results everytime.
I have tried turning off my router and restarting that and also reset my network connections on the actual ipod itself with re-typing in my network name and password for the wifi. My wireless connection is strong and never goes out on me, as well as my ipod always recognizes it and connects automatically so I'm not sure why I keep getting this error message!
HELP!!! thx

I ran into the issue this week. said yes to upgrade, ipod was backed up, and then upgrade died. ipod touch itself indicated it was no longer aware. power down did not help, itunes could not restore to previous. Looking on apple site, I was getting a code 14 error. solution was to update itunes to 9.03, restart system and then retry the download. it worked after that, and the backup did restore all my info including kindle books etc.

"The network connection timed out" Update/Restore using iTunes

Can anyone help with this problem. Ever since IOS 7.0 was released, iTunes is so broken when it comes to updating the software or restoring iPhones. Everytime I try to restore or update I get the error "There was a problem downloading the software for the iPhone. The network connection timed out." after waiting for the 20min download. For one thing there is nothing wrong with my network connection it's fine, I cannot access the itunes store the whole nine yards, it's just when I need to update or restore the phone. It takes 20 mins to download then it gives me this stupid error. I have tried everything I've seen on the forum that others have tried with disabling virus scanners and other 3rd party software and nothing! The funny thing is, it happens on every computer in the house, even my Mac notebook, so it seems like it's tracking the Baja network connection, but I don't have any problems with anything else we are using, it's just with iTunes. We were using OpenDNS, so I removed that from the router and I still have the some problem. Does anyone know a way around this problem. I am so ready to bail on apple products. Frustrating....
I would appreicate any help in resolving this problem....
Tnx

Did you make sure it was the exact file for your device and the latest version? I just downloaded the latest file for my iPhone4, put it in the folder I mentioned above and it ran the install versus downloading the file. This problem where it times out after downloading is a big Bug within iTunes that has been there ever since IOS 7.0 was released. I wished these apple developers would just fix iTunes. There are a ton of complaints about this issue. I sure miss Steve Jobs running this business, I really feel like it's gone down hill after he left.
I hope this helps!
Regards.

When I plug my iphone into the computer to restore it I receive a "network connection timed out" message. However, all of our other iphones and ipod touches will connect fine.

When I plug my iphone into the computer to restore it I receive a "network connection timed out" message. However, when I plug in other iphones or ipod touches I can connect fine. Any help would be appreciated.

Try a powered external USB hub. It uses a 120V AC wall jack to power USB devices, and the Mac only needs to provide *just enough* to comminucate. Best Buy, Target, Walmart, ... about $20.

Can't download software updates in iTunes - error message "network connection timed out"

I'm unable to download software updates for my iTouch 4.1 in iTunes. I have iTunes version 10.5, Windows 7. i've tried numerous times in the past and always get the same error message. I'm now experiencing problems with some of my apps. and I've attempted 4 times in the past 2 days to upload version 5.0. It goes thru the whole download (761.61 MB), says "processing file", then closes out and I get the following message:
"There was a problem downloading the software for the iPod "xxxxx's iPod". The network connection timed out. Make sure your network settings are current and your network connection is active or try again later. Err = .3529."
I ran diagnostics and it said everything was fine.
Also not all the apps. on my iTouch are in my iTunes library even though I've synced my iTouch numerous times since I've purchased the apps. with my iTouch. All the apps on my 2nd screen are on iTunes, but none of the apps. on my 3rd screen of my iTouch are in iTunes.

Did you check your security software settings? Troubleshooting security software issues
iTunes has to be able to contact Apple during the download of the software and the update process.

When i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.

We could not complete your itunes store request. the network connection timed out

Can anyone help me with this message? We could not complete your itunes store request. The network connection has timed out.

im not sure how this works but i seem to be getting that same message matter fact my ipad 1 went into recovery mode and all i was doing was playing a game and it showed that i had to connect to itunes did that and it said it had to update and i did that and upon the update it showed network connections timed out. tech support said to turn off firewall and anti virus and try again did that and it did the same thing. and im not sure what else im supposed to do. i can get it fixed threw best buy but the thing is paying 30 bucks ***** and you know i souldn't have to pay if itunes would fix there problem it's not my rouder and it's not my internet cause i have went to other peoples homes and tryind and get the sam ething so it has to be apple or itunes not sure which but wish they would fix the problem

Can not restore iPod, iTunes Network Connection Timed Out

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