Can not restore Laptop to original factory settings

HP Laptop Dv6-6b50sa QG797ea #ABU
I need to restore this machine to the Original factory settings. Have tried pressing the F11 Key on start up but it does not do anything
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I have the same issue with this product HP CQ62 xa500ua#aba.
Went to restore my mother in laws laptop to factory using the hard drive but recovery had error after 15 %, the recovery dvd's had been created so I tried those and got the error system recovery media does not suppor this computer.
She is one of the few people i know who created the recovery disks as soon as she got the computer.
The system was back up but the drive is wiped from the partial recovery. I suspect the recovery image was invalid from the factory. Now what?

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Can I restore to exact original factory settings?

I cannot seem to find a way using the disks that came with the mac mini to restore the computer to exactly the way it came to me from the factory. I did a restore but it kept my user name, short name, password etc. intact.
Isn't there an option someplace which enable an entirely fresh reinstallation so that the computer looks exactly the way it looked the first time I turned it on?
I am not interested in keeping any configurations, software or any settings at all. I just want it to behave as it did the first time I turned it on.
Thanks

from:
http://docs.info.apple.com/article.html?artnum=301408
Erase the Mac OS X volume, then restore Mac OS X and all bundled software
Important: This option erases your destination volume (it deletes everything that's on it, including files on your desktop), so be sure that you've backed up your stuff before committing to this choice.
Back up your essential files.
Insert the Mac OS X Install disc that came with your computer.
Double-click "Install Mac OS X and Bundled Software."
Follow the onscreen instructions until you get to the destination pane.
In the "Select a destination" window, click Options, then click "Erase and Install."

My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphon

My Iphone 4 crashed and I lost my entire contact list. I restored it to original factory settings but in trying to restore my data from my laptop via Itunes.. this was the feedback: Itunes could not restore the Iphone Dr Johnny Siu Chong because the Iphone refused the request.
I cannot get help from Apple support because i am being asked to supply the serial number which is stored on the phone and I cannot restore my data in the first place. I am reluctant to "Set up as a new Iphone" since I don't know whether if I do I may not then be able to access my data from Itunes...
Please advise what to do. I did not see any tutorials on Youtube to help me with this.
I look forward to an early response.

Hey joshuafromisr,
If you resintall iTunes, it should fix the issue. The following document will go over how to remove iTunes fully and then reinstall. Depending on what version of Windows you're running you'll either follow the directions here:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/HT1925
or here:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
http://support.apple.com/kb/HT1923
Best,
David

Need Help to Restore computer to original factory settings

Hello. I need to reset my Sony VAIO to its original factory settings and have the memory cleared so i may give this computer to someone else. I dont want to do a system restore to a point in time, but revert the whole desktop to its original settings. I do not have a Windows Installation Disc or any of the original instruction manual that originally came with my device. If anyone could help i would really appreciate it. Thank you! Computer Information: Sony VAIO Core 2 Duo 3GB DDR2 500GB HDD Capacity 22" Desktop PC Windows Vista Home Premium Model VGC-LT23E

Same question but different model I have a sony vaio PCG-71913L.. The product name of my laptop is VPCEH36FX. I am having many problems with my cd/dvd rom and touchpad so this seems like a last resort (although I don't want to reformat my hard drive) Can anyone please assist? Thank you. Ricky

Can't restore MacBook Pro to factory settings/boot from usb or dvd

So I recently got a MacBook Pro, currently running OS X 10.7.4 Lion. I am well-versed in the world of Windows, however am quite new when it comes to macs (whole reason why I got it).
I'm trying to restore it to its factory settings without owning a restore disc. The HDD only has one partition (no recovery partition).
I have located and downloaded a torrent for an OS X installer, specifically a .dmg image file containing OS X 10.7.
I tried burning that image to a DVD, but when I go to boot from the DVD (to my understanding, this is done by holding "C" during boot) it doesn't work, and just continues to proceed to the logon screen as it normally would.
I have tried converting the image from a .dmg to a .iso (something I am far more familiar with) using one of my Windows machines, and then burning that to a DVD, however, it yields the same result as above.
I have tried using the Disc Utility to format a flash drive (Mac OS Extended (Journaled)) and then using the same Disc Utility to "restore" the image file to the USB drive. When I go to boot from this (holding alt/option at boot) it shows the internal HDD as the only bootable drive.
Is it possible that since I am technically running a newer version of Mac OS X (10.7.4 and using an installer of 10.7) that it will not allow me to do so? I know Apple has made it difficult to downgrade iPhones and the like, and I suppose it wouldn't surprise me a great deal to find out that the same applies to their computers.. But if I am attempting to boot from a different source, and use that to format and repartition my HDD, then I don't see why that would matter...
Any help on the matter would be greatly appreciated.

Thanks for the suggestion, Shootist007, but that's not accurate. There were no disks of any kind included with the MacBook Pro I bought. I am very anal about keeping everything that comes with a computer. I don't misplace or lose them. I've been buying computers since '88, and I am very careful to maintain original items. I searched the original MacBook Pro box several times, and there's nothing in there but the original purchase receipt from the Apple Store and the form fitting black plastic tray and cushion.
I did try wiring the system, and that's when it tried to restore Lion (and wouldn't let me do a restore of anything else).
Are you saying that if I do upgrade to Lion, and then do a system restore, then the buyer will not be able to use Lion?

HT1766 My computer crashed; had to restore back to original factory settings; how do I access my Itunes account now?

My computer crashed; had to restore it back to the original factory settings. How do I get my I-Tunes account back on to the computer? My I-phone (5) is fine, and has all the information on it.
I did have I-Cloud backing things up, I don't think it will restore all my podcasts, or the music I downloaded from my CDs.

It has always been very basic to always maintain a backup copy of your computer for this very occasion. Use your backup copy to put everything back.

How can i restore ipod touch to factory settings in not able to connect to itunes? forgot pass word that unlocks ipod to connect to itunes

how can i reset ipod touch to factory setting with out using itunes? message on ipod states that ipod is disabled conect to itunes, however when try to connect to itunes message saying i can not connect to itunes b/c ipod is locked with pass code and i need to enter pass code into ipod.
Anyone have any suggestions on how to fix this problom

http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
Also, see #4 in link below for iTunes connection problem.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

How can I restore my ip5 to factory settings?

I lost my ip5 and locked sim then ı found it but it is disabled and simlocked. I tried to restore it by using itunes but my laptop is new so ı dont have stored setting or anything that can help. I tried to restore to factory setting by pressing and holding home button while it is connected itunes. It downloads but in the middle of downloading iphone turns on and itunes ask for a permission. if ı allow nothing happens. if ı do not allow, nothing happens neither. besides ı can not get the sim card out.

Throw away any files which may contain sensitive data and securely empty the Trash.
If it shipped with Mac OS X 10.6.8 or earlier, insert its original disk and restart the computer with the C key held down.
If it shipped with Mac OS X 10.7 or newer, restart with the Command and R keys held down.
Use the Disk Utility to erase the partition with Mac OS X installed, and then install a fresh OS onto it. If you used a disk and are going to sell or give away the computer, include the disk with it.
(101817)

How can I restore my stystem to factory settings if I replaced the internal hard drive

My computers been runing slow and its time for a factory reset. I only use the computer really as a media center hooked up to my tv since I built my desktop a year or so ago. I already copyied everything I wanted to keep off the laptop. A year or so ago I had to replace the internal hard drive because there was a problem with it. i don't have a restore disk and the partictian didn't get copied to this hard drive. how can i restore to factory settings? the computer is a toshibia qosmio x 505 q885.

Qosmio X505-Q885
If you failed to burn recovery discs, you can obtain them from Toshiba at Get Recovery Media here.
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 70 of the User's Guide.
Qosmio X500 Series User’s Guide
-Jerry

Can I restore my iphone5 to factory settings if it was never synced with iTunes??

I dropped my phone in water, dried it out in rice and turned it on. It instantly gave the me black apple icon screen. I plugged it into my PC and itunes recognized the device. It said that it was in restore mode and to restore it to factory settings. I started the process, but it kept stopping after it began updating my iphone. I'm wondering if it was doing this because I never synced my phone to iTunes previously and we only have the must recent version of iTunes on our PC, not the previous operating system version. I attempted to download the firmware for the prior version, but when I click 'alt' and then 'restore iphone' and choose the the prior firmware file, iTunes just tells me that the firmware is outdated. Any advice? We do not have a Genius Bar anywhere within two hours of my location; so am trying to repair it on my own until I can purchase a replacement. Thanks.

Hello Sprashley,
Thank you for using Apple Support Communities!
I would try these steps from the article named:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error9
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
All the very best,
Sterling

My ipod just adds apps but won't delete any. I can't restore it to its factory settings as I don't know the 4 digit code. Can anyone help please?

My ipod will add apps happily but it won't delete any so they've built up so now I can't add anymore. . I can't take it back to the factory settings because I don't know the 4 digit code. Please can someone help?! xxx

Sorry. You can't get help here. Ask whoever wrote the jailbreak.
You can try putting it in DFU mode (google is your friend), but that's all we can suggest.
Jailbreaking voids your warranty and AppleCare agreement and forfeits all rights to support.

How can I restore my keyboard to factory settings? (some keys not working on new unit)

I bought an HP dv6-6167cl last night from Sam's Club and I like the notebook but for some reason the right shift key - ( a longer shift key with both "Pause" and "Shift" written on the key) does not work at all. I'm trying to determine if this is a driver or system configuration issue or if I need to exchange the computer for a different one. It may even be user error - is there some sort of trick to using this shift key? (function toggle or something)
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Try to backup your personal files and perform a recovery which would put the Notebook back to factory condition. The instructions can be found below
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c01895783
//Click on Kudos and Accept as Solution if my reply was helpful and answered your question//
I am an HP employee!!

I updated my iphone 4 with iO6.1. I now no longer have any of my music available with iTunes match. I've turned iTunes match on and off on my phone and on and off on my computer. I am not restoring my phone to factory settings.

I updated my iphone 4 with iO6.1. I no longer have any music on my phone even with itunes match. I've turned my phone off and on. I've turned my imac off and on. I've turned off imatch on my computer and turned it back on. I've turned imatch off on my phone and turned it back on. I spent HOURS on this yesterday. Coincidentally, two of my playlists were deleted from itunes. So I spent quite a bit of time recreating them only to find them missing again today. The ONLY way for me to get music on my phone is to click on the ...more tab and go to shared and pull music from my actual desktop. Restoring my iphone is not an option. I am completely frustrated so if anyone can help, that would be great

From my post on what seems like the same issue (found here: https://discussions.apple.com/message/21087892#21087892)
Take the following steps:
1) while connected to wifi, toggle off then back on the Show All Music and iTunes Match options shown in my original post. Important: I did this step before, but wasn't connected to wifi, and my music disappeared. Subsequently, I connected to wifi and turned off and then back on those options and everything came back though it was grayed out and my only option was to download music.
2) To get streaming over cellular back, go into Settings>General>Cellular and scroll down to the "Use Cellular Data for:" options and make sure the iTunes option is set to 'On'
The above steps will bring back the streaming capability which seemed to go away when you update to 6.1. It didn't ACTUALLY go away, but something about the update toggled off the iTunes option in step 2 above.
I did a final test by turning off wifi, opening Music app and selecting a song. It played successfully without downloading! Crossing my fingers, but I think I'm good to go!
Hope this helps!

How can I restore a phone to factory settings without a menu or "Options"

My daughters phone. 1 year old. She can text and rec texts. Call and receive calls. Alarm clock works. When she hits menu it is blank. She has no Applications. Also the hour glass spins for a minute or two before it turns on. We went to ATT store and they suggested restoring the phone. THat isn't an option becuase she doesn't have the "OPTIONS BUTTON" available to her.
She called tech support thru ATT and they were not able to make any suggestions. ANy ideas.
And NO she did not ever back up her phone to her computer.
Frustrated 50 year old father.

Hi!
Have you done a battery-pop reboot? It can clear some things up. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation.
After that, you can decide if you want to to a Wipe...but one step at a time.
Cheers!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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How can I restore my Ibook to factory settings?

I recenlty procured this Ibook from my uncle. He said that it stays at the apple start-up screen. I did the pmu and ram resets and it got farther to the Mac OS X start-up progress toolbar thing. It does that, and then it goes to a black screen, asking for a Darwin/BSD console login. I have no idea what it is, so I just want to use the restore discs to wipe the hard drive to get back to default settings. Or is there a totally different problem entirely? Can anybody help?

Before you do a Software Restore, try Niel's suggestion in this thread:
http://discussions.apple.com/thread.jspa?messageID=3793754#3793754
It may help.

Can not restore Laptop to original factory settings

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