Can not restore my iPhone 4s, it says "The iPhone "iPhone" could not be restored. An unknown error occurred". (3014)

Can not restore my iPhone 4s, it says "The iPhone "iPhone" could not be restored. An unknown error occurred". (3014)

iTunes: Specific update-and-restore error messages and advanced troubleshooting

Similar Messages

  • ITunes comes up saying the iTunes library files cannot be saved. an unknown error occured

    iTunes comes up saying the iTunes library files cannot be saved. an unknown error occured
    what should i do

    Note: Close iTunes completely before doing any of this.
    After getting this error, I found a bunch of Temp files in the same folder as my iTunes library. The thing that stuck me as odd about this was that there were 4-5 of them labeled "Temp File.xml", "Temp File2.xml", etc. and when I tried to select any of them, the selected file(s) would mysteriously disappear. I ended up Selecting everything except the Temp File.xml files, and moving it elsewhere (I actually just put in a new folder in the parent folder).
    I then deleted/"Move to Trash"ed the folder that used to contain my Library, and renamed the new folder to have the same name as the old folder.
    Then I clicked on the iTunes icon (hold down option/alt from before you click, until the "choose library" dialog appears), and chose my old iTunes Library. This re-linked my old library and restored it to how it was before error (-48) started rearing its ugly head.
    (Windows users, when you re-open iTunes to link your library back in... you double click the icon, then immediately press-and-hold "shift" until the dialog appears)

  • TS1424 I get an error message saying "the iTunes Library cannot be saved. An unknown error occurred (-50)

    I get an error message saying “the iTunes Library cannot be saved. An unknown error occurred (-50) How can I fix it?

    You need to be very careful which project you open in which version.
    For 2014 make sure its on 2014.1 build 81.

  • Itunes does not open,everytime i try it says "The itunes application could not be opened. The required folder cannot be found" I have tried the shift key option but that does not work. help!!

    I cannot open itunes. Everytime i try it says "The itunes application could not be opened.The folder cannot be found." I have tried the shift key option but this does not work. Please help.!!

    Try the actions here for that driver.
    iOS: Device not recognized in iTunes for Windows
    I would first do this:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • Whenever i try to sync my iPod, it says "The iPod AFYCSO cannot be synced. An unknown error occurred (13019)" what does this mean? Someone help, please.

    Please help!

    In the course of your troubleshooting to date, have you worked through the following document?
    iTunes: Error 13019 during sync

  • I was trying to restore my itouch and when i pressed "restore" and then pressed "restore and update", another sign popped up saying "The ipod "ipod" could not be restored. The disk you are attempting is full. Removing files and empty the recycle bin

    i was trying to restore my itouch because it showed on my itouch the itunes bar on top and the charger on bottom so i went on itunes and when i pressed "restore" and then pressed "restore and update", another sign popped up saying "The ipod "ipod" could not be restored. The disk you are attempting is full. Removing files and empty the recycle bin will free up additional space. What do I do?!?!?! please help me ASAP

    Hi
    I followed this guy's instructions and it worked:
    http://evsiphone.blogspot.com/2009/05/iphone-iphone-could-not-be-restored.html
    I did disable the security (AVG and Zone Alarm) when I tried on my own PC. My wife's laptop which eventually got it working also uses AVG and Zone Alarm but on an XP O/S whereas my PC is Vista - maybe this is why.
    Cheers for you help.
    Andy
    Message was edited by: bigbadandy

  • I cant get my pictures to import from my iphone 4s to my PC.  Error message says:  "The specified module could not be found"

    I cannot get my photos to import from my iphone 4S.  I keep getting an error message that says:  The specifide module could not be found.  The drivers are all saying they are working properly.  Can anyone help please

    Hi marshmist2,
    Sorry to hear you are having issues getting the pictures from your iPhone 4S onto your Windows computer.
    The article below will show you how.  Your post doesn't indicate what version of Windows you are using, but all are covered:
    iOS: Importing personal photos and videos from iOS devices to your computer
    Give this a try and see if you get different results ....
    I hope this information helps!
    - Judy 

  • Getting as message that says"The folder "Desktop" could not be opened because you do not have sufficient access privileges". How can I get into this folder?

    Getting as message that says"The folder "Desktop" could not be opened because you do not have sufficient access privileges". How can I get into this folder?

    OPen your Users folder, Highlight the Desktop Folder, do a Get Info or CMD+i on it, see if it's locked or if you have Rights & Privileges at the bottom.

  • I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."

    I can't open iTunes. When I do it says "The iTunes application could not be opened. An unknown error occured (13014)."
    How can I get rid of this error message and open iTunes?

    are you running any anti virus software on your machine ?

  • When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle, after it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"

    When tried to upgrade iphone 4S from 8.1.2 to 8.1.3 it crushed at the middle.
    After it it not let it tern on and cannot make recovery and crush in the middle of the process with "could not be restored. An unknown error occurred (3014)"

    Hi bahaluly,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like you are not able to update the iPhone. I would recommend that you read this article, it may be able to help the issue.
    Get help with iOS update and restore errors - Apple Support
    Solve network errors
    Related errors: 17, 1638, 3014, 3194, 3000, 3002, 3004, 3013, 3014, 3015, 3194, 3200, or "There was a problem downloading the software," or "The device isn't eligible for the requested build." These alerts mean that your computer is either having difficulty contacting the Apple update server or communicating with your device. 
    Check your computer for software or settings that might cause communication issues between your computer and Apple or between your computer and your device.
    Cheers,
    Mario

  • How to fix this: The iphone "iPhone" could not be restored. An unknown error occurred (3014). Please help me :(

    how to fix this: The iphone "iPhone" could not be restored. An unknown error occurred (3014). Please help me

    Read here:
    http://support.apple.com/kb/ts3694#3014

  • When I try to access GameCenter on my Mac it says "The requested operation could not be completed due to an error communicating with the server." How can I fix this?

    When I try to access GameCenter on my Mac it says "The requested operation could not be completed due to an error communicating with the server." How can I fix this?

    This usually caused by a customised hosts file.
    These need to be the only entries in your /etc/hosts file:-
    # Host Database
    # localhost is used to configure the loopback interface
    # when the system is booting.  Do not change this entry.
    127.0.0.1       localhost
    255.255.255.255 broadcasthost
    ::1             localhost
    fe80::1%lo0     localhost
    Remove anything below these entries, then try and reconnect with GC. Once GC starts properly you can put the extra entries back in your hosts file, GC should start normally afterwards.
    https://discussions.apple.com/message/19276629#19276629
    Jerry

  • TS3694 The Ipad "Ipad" could not be restored. An unknown error occured (3014) how to fix

    I tried updating my Ipad to ios 6 and got a error while during the process and now it says I have a Ipad that needs to be restored if I click restore I get The Ipad "Ipad" could not be restored. An unknown error occured (3014) how can I fix this issue I updated Itunes to newest version and tried to hold down sleep/awake and Home button to reset Ipad and tried redownloading software onto another user itunes same thing please help thanks.

    Place the iPod in recovery mode and then try to restore:
    http://support.apple.com/kb/HT1808
    Also see here:
    http://support.apple.com/kb/TS3694

  • I am trying to update my itunes to the latest version, but it says the itunes server could not be updated and i need to connect to the internet when I amlready am connected

    I am trying to update my itunes to the latest version, but it says the itunes server could not be updated and i need to connect to the internet when I amlready am connected. How do I get the latest version of itunes so i can sync my iphone with itunes without losing all my songs?

    We were able to fix our machine!  I just could not make sense of the error message, so we were trying non-Microsoft, non-Apple solutions. 
    Our Solution:  Install MalWareBytes, and run a Quick Scan.
    Even thought both Microsoft anti-virus and Defender were running on our Windows 8 machine, MalWareBytes found about 100 problems.  As I looked over the types of problem and locations, I found several that referenced the exact directory referenced in this message.  The machine had to be restarted for MalWareBytes to complete the cleaning, but iTunes installed afterwards with no problems.
    Thank you MalWareBytes!

  • I am having problems backing up icloud. the message says, "the last backup could not be completed."  Has anyone had this problem?

    I just purchased more icloud space and I ham having problems backing up icloud on my iphone 5.  The message says,"the last backup could not be completed."  Anyone know why this is happening.

    This may be caused by a corrupt existing backup that needs to be deleted, or by data on your device that is causing the backup to fail.  To troubleshoot these, try deleting your last iCloud backup (if you have one) by going to Settings>iCloud>Storage>Manage Storage, tap your device under Backups, then tap Delete Backup and choose Turn Off & Delete at the prompt.  Then go to Settings>iCloud>Backup and turn iCloud Backup back on and try backing up again.
    If it still won't back up, you may have an app or something in your camera roll that is causing the backup to fail.  To locate which one, go to Settings>iCloud>Storage>Manage Storage, tap the name of your device under Backups, under Backup Options tap Show All Apps, then turn them all to Off (including camera roll) and try backing up again.  If the backup is successful, then the camera roll and/or one of your apps is causing the backup to fail and you'll have to located by process of elimination. Turn the camera roll On and try backing up again.  If it succeeds, turn some of your apps to On and try backing up again.  If it succeeds again, turn some more apps to On then try again; repeat this process until it fails.  Eventually you'll be able to locate the problem app and exclude it from your backup.

  • My time machine back up failed because it says the backup volume could not be mounted

    My time machine back up failed because it says the backup volume could not be mounted.  What does that mean and how do I fix it so that it backs up?

    A  whole  lot  about  Time  Machine for help with TM problems.  Also you can select Mac Help from the Finder's Help menu and search for "time machine" to locate articles on how to use TM.  See also Mac 101- Time Machine.
    Use Disk Utility to repair the TM drive.  If that doesn't help, and you don't find help from the above, then erase the drive and start a new TM backup.

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