Can not restore or update iPad 2

Hi, I can not restore or update my iPad2. allways got a same message: "could not be updated the device isn't eligible for the requested build." Please I'm need a help to solve the problem. Thanks

When connecting ipad to itunes, in the Summary tab (in itunes for your device), look in the Backups section and choose to back up to itunes.
Read this...  import photos to your computer...
http://support.apple.com/kb/HT4083

Similar Messages

  • HT1688 my device was not registered as part of the Developers Program and now my devices are not working, i can not restore nor update my devices... any suggestions? i was running my devices on iOS 7 Beta that i downloaded back in August

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    If you're not a registered developer, it means you've stolen Apple's software.  Now you come to an Apple forum and ask for help?  You're lucky you're not being prosecuted!
    You can receive no help for stolen software here.  Enjoy your iBrick.

  • TS3694 Keep getting the error code 3194 and everything is up to date on my computer. Can not restore or update. What should I do? Im trying to get to iOS 6

    I have been trying to update to iOS 6, I have updated my iTunes, as well as my OS on my Windows 7. I have an iPhone 4s but I keep getting the code 3194, I have no clue what it is, but it is very annoying. Does anyone have any suggestions? What should I do?

    From this article: http://support.apple.com/kb/TS3694
    Error 1004, 1013, 1638, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
    Install the latest version of iTunes.
    Check security software. Ensure that communication to gs.apple.com is allowed. Follow this article for assistance with security software. iTunes for Windows: Troubleshooting security software issues.
    Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. FollowiTunes: Advanced iTunes Store troubleshooting to edit the hosts file or revert to a default hosts file. See section "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information".
    Try to restore from another known-good computer and network.
    If the errors persist on another computer, the device may need service.

  • My Ipad on version 6.1.2 , I can not updated to 6.1.3  and I can not restore it as we'll . I have tried with ITunes and with the device it self , please help

    I can not restore my IPad and I can not update it  . I tried with ITunes and with the device as well
    Any help. Please

    It really helps if you describe what is happening, otherwise there is no way to offer meaningful suggestions. Just saying "I can't ..." Doesn't tell us anything helpful.

  • After updating my 3gs to ios 5.0.1, I can not restore my phone from my pc. It says session failed. It appears to be a backup available.

    After updating my 3gs to ios5.0.1, I can not restore my phone. It says session failed after about 20 seconds. It appears to be a restore point available. What should I do?

    Hi all,
    I work for an Enterprise with around 30 devices so far, 5 of them have been upgraded to iOS 5.01 and we are having this issue, the steps below are appearing, these are both on iphone and ipad 2's with exchange 2003:-
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    - Meetings created within the Exchange Calendar do not synch with the iphone / ipad.
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  • I can not restore my ipad, its giving the message

    I can not restore my ipad its giving the message : The Ipad could not be restored, an unknown error has occured (1)

    Hi ..
    Instructions for you here >  iOS: Unable to update or restore

  • HT201412 iPad not responsive. Even hold both the restart and Home buttons for 20 seconds. Trying using iTune to restore it, then only the charging button is shown. iTunes can not even recognize the iPad anymore.

    iPad not responsive. Even hold both the restart and Home buttons for 20 seconds.
    Originally I can see the iPad symbol on the screen. Trying using iTune to restore it, then only the charging symbol is shown. iTunes can not even recognize the iPad anymore.

    What to Do When Your iPad Won't Turn On
    http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
    http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
    iPad: Unable to update or restore
    http://support.apple.com/kb/ht4097
     Cheers, Tom

  • HT4097 Can not restore ipad 2. Unable to connect to activation server, server is temporarily unavailable??

    Can not restore ipad 2. Unable to connect to activation server, server is temporarily unavailable??

    Hi Anson/JimHdk,
    I triple checked to makes sure my SSID and passwords are right.
    I found the MAC Address filter is not turned on...
    I don't think there's maximum number of connection for the router (I turned my 2 other devices on Airplane mode when checking) and it still didn't work. 
    I don't know how to durn off DHCP and use static IP address....
    There's no firmware update available for my router as it's 8 years old....
    My brother says I will need to get a new router....   hopefully that will work....
    Thank you both for offering these additional checks!
    Mary

  • I have locked myself out of my iPad and can not restore unless I go onto the iPad and turn off FindMyiPhone, how do I sort this out?

    After installing iOS7  I was prompted to make a passcode, I did so and stupidly forgot and now continually am disabling my iPad, ways in which I have read you can sort this is restoring your iPad, however I can not restore without iTunes telling me I need to go onto the iPad and turn off FindMyiPhone! How else can I sort this? It is logged into my apple account and everything! This is an iPad 2 also ASAP help!!

    Hello shanefox,
    This can be done by logging in at iCloud.com and removing your device via the Find My iPhone web interface.
    iCloud: Remove your device from Find My iPhone
    http://support.apple.com/kb/PH2702
    Cheers,
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  • HT201263 the itunes tales me that can not connect to update server, i tried to connect my i pad ever ting is ok to the ipad but my iphone stop working after update and i tried all solutu=ion suggested on the internet please i need help

    after i update the iphone 4s to ios 6.1.1 my i phone stop responding and a message appear tell to connect to i tune i did all the solution and put my iphone in dfu mode and nothing happen my i phone is gone no solution and a message appear tells that can not connect to update server but my ipad work at the same pc the problem in the i phone, plz some help

    Was thje TM backup 10.6 also?
    I never use TM for Backups, far better less painful backup methods, but...
    Have you looked through Pondini's extensive TM help site?
    http://Pondini.org/TM/FAQ.html
    http://pondini.org/TM/Troubleshooting.html
    Can't imagine something not being covered there.

  • HT1688 I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active.

    I can not restore and upgrade my Iphone 4. When i plug in to computer itune's restore and check for update buttons are not active. What is that mean?

    Razmee,
    Guess what? After posting, I read another thread on this topic where someone said they went to an Apple store and the tech person there added the optional username and password in the Outgoing Mail Server boxes, and then reset the phone again. Although I had tried resetting and restarting a few times today, I had NOT reset it after entering the username and password into the optional fields.
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  • My IPAD has not been used in almost two years and I tried to update software and under general settings I can not find Software Updates where it should be, help please!

    My IPAD has not been used in almost two.... I have tried to update software but when go to Settings, General I can not find Software Updates where it should be between About and Sounds, what can I do? Nothing has been updated, tried through ITunes on PC and said I needed to update to ITunes 10.1 and can't do this either, please help me.  Can't find ICloud either!

    Make sure iTune is up to date.
    http://i1224.photobucket.com/albums/ee374/Diavonex/715e7281162a061530f6b86418036 0f0_zpscfe7d4c8.jpg

  • HT5622 hi,my name is kutan.since i updated ios7 on my ipad;internet got very slow,i can not open facetime no more,i can not download or update anything from apple store! so this is just redicilous! please any help?

    hi,my name is kutan.since i updated ios7 on my ipad;internet got very slow,i can not open facetime no more,i can not download or update anything from apple store! so this is just redicilous! please any help?

    It is hardly Apple's fault that Epson can't/won't update their driver, but at least Epson suggest that you use the Gutenprint driver, which in any case is far better that what Epson offer.
    You can get it here:
    http://gimp-print.sourceforge.net/
    You can download the latest version from here:
    http://sourceforge.net/projects/gimp-print/
    Have you downloaded the recent Apple update to Epson drivers?
    http://support.apple.com/kb/DL1398

  • My ipad wont switch on and i can not restore it...help?

    My one week old ipad Air has frozen and now wont switch on. I have tried to restore it by holding down the button but nothing happens, when connecting it to I tunes, I can not restore it as it wants me to turn off the find my ipad which I can not turn it on to do and holding down the button and whilst plugging the usb cable in is doing nothing??
    Could anyone help please?

    FORCE IPAD INTO RECOVERY MODE
    1. Turn off iPad
    2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
    3. Plug USB cable into computer's USB port
    4. Hold Home button down and plug the other end of cable into docking port.
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    5. Release Home button.
    ON COMPUTER
    6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
    7. Select "Restore iPad"...
    Note:
    1. Data will be lost if you do not have backup
    2. You must follow step 1 to step 4 VERY CLOSELY.
    3. Repeat the process if necessary.

  • Can not restore i phone 3 G after i tune update, can not restore i phone 3 G after i tune update

    can not restore i phone 3 G after i tune update, can not restore i phone 3 G after i tune update

    Search Google for "iphone 3g ipsw" (does not matter which one in your case, just need to restore your phone, then can do whatever).  Open iTunes with your phone connected.  Shift click on "Restore" (Apple click for Mac) and choose the IPSW file you downloaded.  That is called a manual restore.  Should help you out.
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