Can not see my time capsule in airport utility

I was trying to add a password so my time capsule could access ATT for internet and during the process it disappeared from the airport utility on my MAC?
I've tried resetting both devices, but it won't come back to the utility so I can configure it. Rescanned several times.

Remove any other connection to the TC except one computer by ethernet. Press the reset again, and hold it for 10sec and wait for the TC to restart.
Restart the airport utility. If it fails to find the TC try plugging it into a different computer.
If the issue follows the TC take it to Apple Genius to be checked.

Similar Messages

HT201514 i can't see the time capsule from airport utilities. i did follow "From the Apple menu, choose System Preferences. Choose View Time Machine. Set Time Machine to On if it is off. .....but i couldn't find the time capsule from airport utility.....

i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
. .....but i couldn't find the time capsule from airport utility..... why?

Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
See page 12.

Can not see the Time Capsule disc in Time Machine what can I do??????

I just set up my new TC with my MacBook Air. The Wireless network is working fine but I can not find (see) the TC hard drive on my MacBook air so I can not set up Time Machine to back up my stuff. :=(
Can someone help me with this... ?

As it was in the beginning, is now and ever shall be, world without end.. amen!!
Welcome to ML excellent standard networking.. I am awarding it the golden vista OS of the year.
Did you turn it off and on again??
Will no longer be the first phrase of all windows servicing.. it now extends to Macs as well.
Maybe an auto electrical clock where you setup a timed daily reboot.. !!
A mechanical one of course.. cannot trust those electronical versions.. they might use OS as reliable as Vista!!

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine

How do I connect to Time Capsule from a Windows 8.1 machine which is on a Windows domain. I have been able to connect from a Windows 7 machine on a Windows domain to a Time Capsule. Airport utility is not displaying the Time Capsule Win8.1 machine.
I have checked that the firmware has been updated to 7.6.4 . Similalrly the Win8.1 machine has been loaded with the update specified in another discussion.

Firstly how are you connecting to the TC.. wireless or ethernet?
Please open a command window and ping it.. ping by name and by IP address.
If ping succeeds at least by IP it should work.
In windows explorer type
\\10.0.1.1 (or whatever the TC ip is.. that is the default).
Having the airport utility for windows loaded can help the process. As it loads bonjour for windows.
7.6.4 firmware on the TC is useless. It works better on 7.6.1
If the ping does not succeed by either name or IP address yet you have internet through the TC, then your network is setup wrongly. You are have firewalls blocking local IP. Take down all the firewalls.

Macbook can't see time capsule through airport utility; powerbook can.

This question probably applies to Airport Extremes as well as Time Capsules, but I happened to see it with a new TC.
My Time Capsule came in yesterday. My plan was to bridge it into my existing network to serve 802.11n over 5ghz. I did the initial setup using a 12" powerbook and it worked fine. I set the Time Capsule in bridge mode and for 802.11n 5ghz, plugged it into my network, and reset. The light on the TC turned green and all looked like it was working. At least, until I tried to connect through my Macbook Pro.
I installed the Airport Utility software that came with the TC, rebooted, then launched Airport Utility -- and it couldn't find any devices. It can, however, see the Airport's wireless network. After a reboot of the TC, it can also connect to the Airport's wireless network. I can get to the internet and the local network, but cannot see the Airport through Airport Utility and cannot see the Time Capsule disk. It's as if Bonjour is being blocked between my laptop and the Airport. This happens whether I'm connected to the TC wirelessly or wired.
I've tried restoring to factory defaults and starting over (I still can't see the TC, even after a hard reset) and I've tried a hard reset of the TC (I had to, actually -- it hung during startup several times). In each case, the powerbook can see it, but the macbook can't. I'm out of things to try. If I can't get this resolved soon, I'm going to have to return the TC, since it's useless if I can't access the disk.
I was planning on upgrading the two computers to Leopard over the weekend, then use the TC for Time Machine for both computers, but if it's not working for Tiger I'm worried that it won't work for Leopard, either.
Is there any variable anyone knows of that blocks a computer from seeing an base station through the Airport Utility? A non-obvious firewall setting, perhaps, or something that could be blocking Bonjour? Does Airport detection even use Bonjour, or am I on the wrong track?
Thanks

An update: I can see the Airport configuration of the TC through my Macbook if I pick File->Configure Other... on the Airport Utility, and then put in the IP address. Which leads me to believe that it's a Bonjour issue, but I haven't figured out more than that.
Of course, the TC is still useless for Time Machine if I can't get to the disk, so the problem remains.

My new MBP can't see my Time capsule

Hi
Thanks for any help with this :
I use my capsule about once every 2 weeks to back up the MBP.
Have a new MBP and wanted to back it up for the first time. The MBP is running 10.7.2.
It could see the Time Capsule originally but said it needed a firmware update as its an original 1TB capsiule:
I don't have the capsule connected to the internet directly because I just don't like the idea of that.
When you'd disconnect the MBP from the internet WiFi, to connect to the Capsule, the capsule would say it needed an update - HOWEVER when you'd connect back to the WiFi network then airport utility didn't see a capsule to see a need for the firmware update:
My questions are:
1) can you download the firmware manually.
2) can the USB slot be used for connecting to the computer ??? It seem not to be possible as nothing comes up on the computer when the two are connected
I tried other strategies like setting up the Capsule on the house WiFi - now the MBP can't see the Capsule at all at all, ----green light on, soft resets done, USB in the back.
The only thing I havn't tried yet is to get an Ethernet cable - years since I had one and lost. Guess I'll have to go out and get one
Thanks
Tom

partial solution - hold the reset button down for longer than one sec, held it down for 5-6 sec and this reset the connection info to default so the computer could see it again.
Getting the firmware onto it remained a larger problem.

Time Machine does not see a Time Capsule external drive

Time Machine will not recognize an external drive attached to my Time Capsule, even though it did so last week. How do I get it working again?
Until last week, I was using Time Machine to back up to a Verbatim 2 TB drive attached to a Time Capsule. It occasionally hung, requiring me to restart the Time Capsule in order to get backups working again, so I bought a Seagate 2 TB drive to replace the Verbatim in case the problem was a flaky drive. Now I can't get Time Machine to recognize either disk when the disk is attached to the Time Capsule.
Both disks are formatted in Mac OS Extended (Journaled). Both disks work correctly when I attach them directly to my Mac. When I attach either disk to the Time Capsule, Airport Utility shows the external drive, shows that sharing is enabled, and I can even mount the Time Capsule with Finder and see the external disk with Finder. But when I try to Select Disk in Time Machine Preferences, whether or not the Time Capsule is mounted with Finder, Time Machine Preferences doesn't see the disk—the only choices of disk are My User Account on the Time Capsule, and Other Time Capsule.
Restarting my Mac and restarting the Time Capsule does not help. Software and firmware updates are (and have been) up to date. I'm running OS X Mavericks 10.9.2 and Time Capsule version 7.6.4.
To reiterate, this was working a week ago. How do I get it working again?

If nothing in your configuration has changed, you can try plugging the disks one at a time directly into your mac, run Disk Utility and perform a Repair Disk. If any errors are displayed, rerun Repair Disk until there are none. Then try them back on the Time Capsule.

Intermittently can't see the time capsule

Greetings! For the past little while, my Macbook Air is intermittently losing the Time Capsule under "shared" in my computer. We have another Macbook Air, and a couple PC's in the house and they never drop the Time Capsule. We have named the Time Capsule, and so when you look under "shared" in the working Macbook, you'll see the Time Capsule as we have named it, then when you click on it, you'll see the Time Capsule which you can click on the see the files. On my Macbook, the named Time Capsule is usually there, but now and then, it just won't show. A restart doesn't seem to be a reliable fix. It's a strange problem. Does anyone have any ideas why this could be happening? Thanks very much!

First of all the TC has to be connected in bridge usually or at least so the computers are behind it's NAT if in router mode.. does the PC get the same IP range as the TC?
Then ping the TC to make sure it is not blocked by firewalls.. if the PC is set to homegroup for instance then you may have issues. And networking is set on the PC to home.
I presume you have access to the TC setup via a Mac..
1. The default TC name is usually not compliant with SMB network names.. nor is wireless name.. so reduce all names to short, no spaces no special characters.. passwords can be longer but still no spaces no special characters.
2. You haven't said if access is wireless or wired but guessing wired and you want disk access, go to the disk page sharing in the TC and set WORKGROUP.. to same name as PC. Also it is usually easier to turn on the guest account to have read write access. In your work situation maybe.. maybe not.. anyway that depends on how it will be used. You can also change the security to user passwords but that will stop all existing access to files.

My PC (Windows) can't see my Time Capsule wireless Network

I just installed a wireless network with a Time Capsule and it's working fine for the three Macs and the printer in the household. However, I still need to have access to the wireless network for one PC running Windows. Problem is the PC doesn't "see" the Time Capsule Network. What am I missing and how can I set up the PC on the wireless network?

Try downloading AirPort Utility for Windows here:
http://support.apple.com/kb/DL1391

Unable to find Time Capsule in Airport Utility after several rescans

Hi all,
I just bought the latest 2GB Time Capsule last year and initially was able to connect it as a external hard drive to my wifi router.
However, I moved address this month and changed the name of my wifi. Probably the IP addresses were also changed.
I am trying to connect it to my wifi via Airport Utility however, even after several clicks on "Rescan", I am unable to detect the Time Capsule.
The manual setup and Update buttons are also disabled in the Airport Utility.
I tried to connect my Time Capsule to my Macbook via Ethernet but still the "TC drive" does not appear.
How can I change the wifi settings in my TC if I can't even detect it?
Please take note that I am not using my Time Capsule as a router but as a hard drive connecting to my dlink router.
Cheers!

You will need to perform a Factory Default Reset on the Time Capsule to get it back to original settings so that you can reconfigure to work with the D-Link router. The reset will not affect your backups.
This Apple Support document will provide the details on how to do this:
Resetting an AirPort Base Station or Time Capsule FAQ

HT3728 airport utility does not see my time capsule

I got a Time Capsule for Christmas, have hooked it up, turned it on, then the Airport Utility. The airport utility has not found it - I have reset it using the button on the back several times and still nothing. I have also restarted my computer, which is a new macbook pro, but nothing.
Advice please! I am new to Mac and am quite frustrated, considering returning the Time Capsule, if I can ...

That was not helpful of Apple at all, as this is a much trickier setup..
I have just posted details in another thread. Longish post I am not sure how to reference a particular post.
https://discussions.apple.com/thread/3528704?tstart=0
Please follow those instructions to load 5.6 airport utility.. as you will find it much better.
In your case you will need to do the same thing but on the airport setup.. which is another layer in to ethernet.
But the idea is the same.. do not use automatic setup of the wireless IP settings.. you need to do it manually but it is relatively easy. Again you need to make sure your ISP is not using a 10.x.x.x address as many do.. the cheap skates are saving IP addresses. If they do that you will need to use manual setup of the TC as well.
You will still want to do the setup of the TC by ethernet.. but can use wireless once it is done.
Exactly as in the other thread, go to airport in network preference and go to the airport setup, then fix the IP address as I have shown.
If you need more info try to ask specific questions .. screenshots also help.

Updated to Airport Utility 5.3.2 - now can't see my time capsule disk!

I updated to 5.3.2 of the Airport Utility through software update but, after rebooting both my Mac and Time Capsule, I can now no longer access my Time Capsule's disk. Airport Utility says 'no disks found'
A similar thing happened after the update to 5.3.1 but I could still see the disk in Disk Utility, and once I'd verified it, it all worked OK again.

Okay guys. I called apple support, and the guy there fixed it for me. Reset the TC, and go through AirPort Utility again. The disk is there! Very happy that it was that easy, but bummed that they let the firmware go out like that. Seems like they'd catch that sort of thing.
The support guy was great, though. Very quick.
Good luck, hope this works for everybody!
-B

How can I get my time capsule and airport express (as a network extension) working properly together?

Hi,
I bought a time capsule a while back and connected it to my modem, and it seems to be backing up my hard drives but I can't tell if I'm getting my wireless signal from my time capsule or from the modem itself, which used to before I bought the time capsule.
It's bugging me because I'm trying to get my airport express to work as an extension to my network, and airport utility half the time can't pick up the express. I heard that it will only work of the time capsule is working as the base station,and I'm not 100% sure this is the case.
Also, how far can the airport express be from my time capsule for it to be picked up? I tried resetting it which helped to start with, but when I was setting it up to extend my network it just told me that there was an error and to try again, which I did with the same result.
Any advice would be much appreciated!
Cheers

Always do setups with ethernet.. setting up wireless via wireless is like cutting off the branch you are sitting on.
You do not need the TC in the network to do the setup.
Plug it by itself into the computer. Same with AE. But do each separately.
Give the TC a different wireless name.. like TC.. then you will know the TC wireless is separate and different to the main modem router. Simply allow it to be extended.
Plug it back into the main modem.
Now do the AE.. set it to extend the wireless of the TC.
When you do this check the signal level. The airport utility v5 has a full diagnostic of wireless client levels.. do not use v6 utility.. it is useless. The AE is placed somewhere in between the TC and the clients you want to connect.. it has to get decent signal itself to extend wireless. And there is no way we can tell you how far apart.. pick the half way point.. around about and suck and see. If it doesn't work move closer to the TC.
Count the walls the signal is going through.. about 15% signal loss for each one.. if angle is acute 20%.. floors are worse.. they might be 20-25%..

I can't see my time capsule in the finder menu

I just bowgth a new airport extreme time capsule 2T and it´s working fine with the wireles network but I can select it in the finder menu to use it as a back up disk. ¿why?

That's not the way of setting up your Time Capsule as a backup disk.
Instead, you need to set up Time Machine. Open System Preferences > Time Machine > Select Disk, choose your Time Capsule and your Mac will start making backups to your Time Capsule.
Also, are you sure you have bought an AirPort Time Capsule? Maybe you have bought an AirPort Extreme, and this one does not come with a hard drive, so you cannot see it in the Finder sidebar to copy files to it

Cannot see time capsule on Airport Utility (Vista Home)

Hi I have a new Time Capsule. Have set up Airport Utility on Windows Vista Home Premium. But I cannot find the time capsule on the airport utility. I tried restarting, rescanning. Help!!!!!!!

Ok.. You don't need to use the airport utility then.. it is irrelevant if the windows computer can see it or not in the utility.
What is AC?
The new TC is AC wireless.
Open Windows Explorer.. type
\\TCIPaddress into the address bar. where you replace that that with the actual IP address.
eg \\10.0.1.1
It should show up.. If it fails, then turn off the vista firewall.. and open a command prompt and ping the TC by name and IP address.
Note names like Fred Blog's Airport Time Capsule.. are useless for windows.
You need SMB compatible names.. eg TCgen5
Wireless also should be TCwifi for example.
Short, no spaces and pure alphanumeric.
Once you do that does the TC disk show in the Vista computer??
It must respond to pings.. make sure windows hasn't changed the computer from home to work or public network.. windows can do that spontaneously because it was full moon.

Can not see my time capsule in airport utility

Similar Messages

Maybe you are looking for