Can not send email from corporate account when out of office

I have a 3G+wifi ipad, my sending via corp email works when I'm in the office (connected via wifi) but doesn't send when I'm on 3G and other wifi network (my home wifi). When I send from the other locations I can send from yahoo account only. I have tried to change the server port a couple of times but still no luck. Anyone has any idea how solve this problem?

I am still having some of the problems the guy who can't get corporate emails has.
You have already read my thread. Yesterday was a good day, I got every single email I received on my iPhone and main Mac computer on my iPad.
I powered the Pad down last night, turned it on this morning and only got 2 of the 4 I was sent during the night, 2 of them being from my US HO but yesterday I got emails from my US HO on my iPad early in the evening.
I have learnt that ntl world emails cannot be received with 'Push' so that cancels out that being anything to do with it.
There is only one difference in my settings so don't know if this is making any difference:-
On my iPad the smtp authentication is MD5 Challenge-Response.
On my iPhone the authentication is Password, I have tried changing it but it won't let me. Can't think that this is the problem as this is on the Outgoing Server of which I have no problems.
Another odd thing is that when I got my iPhone last year I synched the account settings through iTunes. I did this 3 weeks ago when I got my iPad. I then unselected synching the accounts in iTunes when the Pad was connected as I wanted to set them up manually. Now I cannot access this part of iTunes for the phone or pad, it's ticked but greyed out and doesn't show any of my 4 accounts.
One of the main reasons I bought a Pad is to do emails on it as I find the iPhone a little small to use all day. I am gutted that the Pad is not getting all mails and can't trust it.
Could it be that when I power down it affects the settings as that's the only thing different I did yesterday. I will keep the pad on all day and night but this should not be the problem can it? Don;t want to waste power having it on all evening.

Similar Messages

Can not send email from .mac account from the iPhone

I'm having problems sending email from my iPhone from my .Mac Account and says the outgoing server timed out. Any Suggestions?

This error message indicates you are not using the correct server port for .Mac's SMTP server.
Did you transfer the account settings from your Mac to the iPhone automatically via the iTunes sync process or did you manually create your .Mac account on the iPhone?
If the former, go to Mail > Preferences > Accounts and under the Account Information tab for your .Mac account preferences at the SMTP Server selection, select the Server Settings button below for .Mac's SMTP server.
If 25 is available in the Server Port field, enter 587 in place of 25 and when finished, select OK to save the changed setting and then re-sync your iPhone making sure your .Mac account is selected for account settings to be transferred to the iPhone.

TS3899 I still can not send email from my ipad but iPhone works on those accounts

I still can not send email from my .mac account or a .comcast.net from my ipad. I how 2 people so far that has brought to my attention. We have exchange accounts setup on the ipads for work. I compare the settings from iPad to iPhone from my view it appears identical. I am looking at an iPad 2 and a Mini.
I turned on and off the ipads and nothing really changed. The emails come into those accounts.
Any suggestions?
Thanks
VickiHTC

When you say you can't send...as in they never get the email? Does the email appear to send? Error message? When?
It may be more than one iPad that has a problem....

TS3899 In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

In my iPad 2 with IO6 today I can not send emails from my gmail account, they go to the outbox directly...why? How can i solve this problem? ..I restarted the IPad but the problem was not solved. Please help.

Greetings,
Questions:
1. What version of the Mac OS are you running (Apple > About this Mac)?
2. What version of the iOS are you running (Settings > About)?
3. Do you use MobileMe/ iCloud or another server based sync solution like Google or Yahoo?
4. Do other changes to synced information like Address Book content sync successfully back and forth?
Based on your description it sounds like you have a 1 way sync issue. Events sync fine between the iOS devices and fine from the computer to the iOS devices but not from the iOS devices to the computer.
Try:
Backup your computer and iOS devices before doing anything else:
http://support.apple.com/kb/HT1427
http://support.apple.com/kb/ht1766
Ensure all the devices in use are fully up to date: Apple > Software Update / Settings > General > Software Update
Make separate backups of critical data:
Backup your computer Addressbook: http://docs.info.apple.com/article.html?path=AddressBook/4.0/en/ad961.html
Backup your computer iCal: http://support.apple.com/kb/HT2966
Reset syncing on your Mac: http://support.apple.com/kb/TS1627
Reply back if that does not resolve your issue.
Hope that helps.

TS3899 I can't SEND email from Telus account in Alberta, Canada? Does anyone know how to set up the Outgoing server? Help! And thanks!

Can't SEND email from Telus account in Alberta, Canada, unless I go to web mail. Does anyone know how to set up the Outgoing server? Incoming is fine. Outgoing used to work. We changed it when we went to another location, and can't get it back. Telus support can't fix it. Neither smtp.telus.net NOR mail.telus.net works for Outgoing server to send mail. Please help! Thanks.

iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
 Cheers, Tom

Cannot send email from pop account when in 3G, will send in WIFI

I cannot send email from pop account when in 3G, will send in WIFI.
I thought it was the SMTP server first.. but when i config my WIFI, suddenly the emails that i tried to send, left my outbox and sent.
Any idea's

The SMTP server you are using with Wi-Fi would be the outgoing server of your internet service provider... this is likely why that's working.
SMTP servers specific to a ISP would not work on the 3G network. You would probably need another SMTP server. One from your cell provider?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I can not send email from my iPad . Have been using it for over a year, all of a sudden I can only receive email. I have a wifi connection in my home and have a A T &T cellular data plan?

I have a 1st gen iPhone that I just updated the software to 2.0.2
Now whenever I press the mail icon it goes to the mail app for about 4 seconds, does nothing, no loading of folders, old messages, nothing.
Then it reverts back to the home screen. Tried restarting, haven't tried restoring, thought I'd look here first.
Anyone???

General users can not send emails from SAP themselves except sap_all user

Dear experts ,
General users can not send emails from T-CODE: SO00 themselves except the users
which Assigned SAP_ALL Authorization Profiles .
We hit SAPconnect trace Error : SO_OBJECT_MIME_GET Exception: 2 .
No MIME Document Received. Error Code: UNKNOWN .
How to can i solve the problem ?
Thanks a lot in advance .

Thanks for your Reply .
I had set default domain in SCOT ,and email address in su01 .
we can send email successful only SAP_ALL users .General users can not send emails from SAP themselves
Is anybody else to help me ?
Thanks a lot in advance .

I can't send emails from my phone when I'm abroad. How can I change that?

I can't send emails from my phone when I'm abroad. How can I change that?

try to log into your email from another mobile or device and see if you can, or log out of your email on your phone and log back in see if it works

Can not send email from Mac, iPhone, or iPad using mail using iCloud.

I can send email from the icloud web page but I get error messages that the icloud outgoing server is not recongized when I send email from my iphone, ipad and Mac mail. I can receive icloud email okay on all devices. I have manully setup a icloud server per instructions on icloud support page for mail's outgoing server name. It still is not recongized.

I found a work around that works. Got to Settings...Icloud....account......advanced....outgoing mail server.....
Add an "other" server.
Host Name p01-smtp.mail.me.com
Put in your me.com email address as username and your Apple ID password
SSL is on
Authentication is password
Server port 587
This worked for me.....I will use this until the bug is fixed. Don't make this server your primary. Leave it in "on" status in the other category.
Good luck

I can not send email from my iPhone or iPad its goes out from the iMac ok. I get SMTP is incorrect. any suggestions?

Having problems sending email from my iphone and ipad. Im getting a SMTP is incorrect error. Has anyone had this problem?
Spent 3 hours with internet carrier still not resolved. Everything is fine on the imac.

What is the error message provided if any?
If the email account is provided by your ISP, does your ISP have an authenticated SMTP server?
Are you unable to send email with the account using your iPhone or iPad when connected to the same wi-fi network or internet connection as your Mac with your ISP?

Can't send email from iCloud accounts on Mac

A few hours ago I couldn't login and receive email to my icloud accounts this appears to have been fixed but I still cant send email. I've checked all passwords in preferences.
I can login to icloud via the browser and send email Ok.
I can send email from my iCloud accounts on my iPhone.
But can't send mail using Sparrow or Mac Mail on the desktop.
This all seems to have happened since I installed the latest security update.

Using smtp.mail.me.com - also tried smtp.me.com
SSL yes
port 587
SMTP Authentification Yes
Security SLS/TLS - also tried STARTTLS
User full **@me.com email address - also tried user name without @me.com
I have spoken to apple support this afternoon and we tried the variations shown above.
Support told me to wait for a day and try again!
After the iCloud authentication problem last night I changed all my passwords I wonder if there is an SMTP problem at me.com perhaps not reading the updated passwords?
I'll try and use the old passwords later.

I can not send email from my iPad . Says SMTP is incorrect

Why can't I send email from my iPad ? It says my SMTP is incorrect but it will not let me correct it

Hey Me520,
Thanks for using Apple Support Communities.
This article provides troubleshooting steps for Mail issues.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Log in to your email provider's website to ensure that the account is active and the password is correct.
Restart your iOS device.
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.
Have a nice day,
Mario

HT1430 Hello, email settings correct, can not send emails from the ipad,

****, I HAVE ENTERED ALL MY EMAIL SETTINGS CORECTLY INTO MY IPAD FROM MY EMAIL ACCOUNT ON MY PC AND I CANNOT SEND EMAILS FROM IPAD , WHAT AM I DOING WRONG CAN YOU HELP PLEASE

it could be one of many reasons, is it giving you a reason why it is not sending emails?
I know you said everything is the same as your PC email settings, but I would double check, also the iPad will tend to default to IMAP, so if you are using POP3 for your email, you may need to change the settings on the mail server. For example Gmail default to POP3 and needs IMAP turning on.
What email account are you using? Who is it with?

"Sender Name is Invalid" (can't send email from POP account) iPhone 2.1

I updated from V2.0.2 to V2.1 today. I also swapped out my original iPhone EDGE for a new iPhone EDGE due to unrelated problems with the speaker.
Upon testing things after restoring from backup to the new phone I discovered that I could no longer SEND email from my POP account. I could receive email just fine on that account. Sending and receiving email on my MobilMe account also worked, as did sending and receiving email via the POP account while on the Mac computer I use to sync with this iPhone.
After digging into this with AppleCare we discovered that somehow the Port Address for the Outgoing Mail Server for that POP account had been changed from 25 to 587 on the iPhone.
Changing it back to 25 fixed my problem.
We don't know whether the problem was due to the 2.1 upgrade or due to something in the restore process after swapping the phones.
If you get the error message "Sender Name is Invalid" while trying to send email from a POP account on your iPhone, go to Settings > Mail, Contacts, Calendars and select the line for your POP account.
Now scroll down to the Outgoing Mail Server entry which should show "SMTP" and the name of the outgoing mail server for that POP account. Select that line. This will display a list of servers with your POP account server showing at the top as the Primary Server. Select that line.
In the panel that displays, check the Server Port. If it is something odd like 587, that may be your problem. Select the line and you can edit it to something more normal like 25. Touch the "SMTP" button at the top left of the number entry screen to accept that new value.
We discovered that after correcting that value on the iPhone it STAYS corrected even after doing a new Sync with iTunes, or after MobileMe syncs.
--Bob

Sorry you had problems Bob.
Depending on the mail service you are using, Port 25 or Port 587 are usually acceptable for outgoing
SMTP mail. Many cafes will block the customary port 25 to prevent spammers from using their
wireless access.
There is a superb tutorial posted here:
http://www.webmail.us/docs/support/Macintosh-OSX-Mail.pdf
Also be sure for each mail account to turn ON the secondary AT&T server shown at the bottom
of the SMTP server list for each account -- it will make your transition from wireless to Edge
to 3G networks much more reliable.
Thanks for sharing what you've learned. Hope this helps.

Can not send email from corporate account when out of office

Similar Messages

Maybe you are looking for