Can not set the default printer

Hello,
we have HP LaserJet Pro MFP M125-M126 PCLmS network all in one printer, as the installation in every user was successful, and was working fine on installation day, after a day all user facing issue like can not set default pritner , can not print, all user are facing issue at a time,
prompt reply is appreciated,
This question was solved.
View Solution.

Hi @darshan9 ,
I see that you are experiencing issues setting the default printer for users and you are unable to print over the network.
I would be happy to help you.
Do you mean individual computers setup with the printer over the network users or one computer with multiple users?
Do you have Admin Rights on the computer to make changes?
What is the full name and product number of your printer? How Do I Find My Model Number or Product Number?
Download and run the Print and Scan Doctor. It will diagnose the issue and might automatically resolve it. http://www.hp.com/go/tools>Using HP Diagnostic Tools for HP Printers in Windows.
I would suggest you to check if you have a different user account or from an administration account.
I would also suggest you to create a new user account and check if you are able to set the printer as default.
Create a user account. Create a user account.
If you are still having issues run the Fixit Tool. Diagnose and fix printer and printing problems automatically.
What were the results when you ran the Print and Scan Doctor? (did it print or scan, any error messages)
If there is anything else I can help you with, just let me know.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

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