Can not set up auto-pay

Dear Verizon,
Since moving apartments in November, I have been trying to set up autopay without any success.
I have just tried once more - but with the same lack of result as always, see below...(.'We are currently experiencing...)
I would love to get some guidance on what to do here, please, as I want to be paying my bills on time.
Best,
{edited for privacy}

Hi cfnissen,
Sorry you are having difficulty setting up auto-pay. An agent with access to your account will reach out to you directly by email, private message in the Forums and/or the billing telephone number on your Verizon account for more information or to help you resolve your issue.

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    Last edited by shohart (2012-11-15 08:08:09)

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