Can not sign in

hello
cannot sign in to itunes store / itunes match
got unknown error on login mask.
password is correct. on the apple web site i can sign in.

I have been getting this too!  I rest my password and everything.  It is working fine on my iPod and iPad but my computer won't let my sign in.  Have you gotten an more info on it??

Similar Messages

  • Problem with Maverics: Can not sign in to App Store, Mac slow, Aperture not working

    I was using a Mac Book Pro 15" supplied with Snow Leopard. I have created an ID and used it to purchase apps such as Aperture. After buying an iPhone 5S, I wanted to share the contacts and was suggested by the seller to upgarde the Snow Leoprad to Maverics and use the iCloud. After installing the Maverics following happened:
    - I can use iCloud and share the contacts, mission completed
    - the Mac is running slow, really slow (as an old pc)
    - Aperture can not be used, a major problem since all of my photos are stroed on an external disk via Apeture
    - I can not sign in to App Sore to refresh my purchases and see if there is an update for Aperture
    - I tried to sign in by clicking the forgot password and entering my ID (e-mail address) but have received no mail - total mistery
    - I also see that the HP 7610 printer icon is not active and assume that will also be a problem
    What should I do? I need a fast running computer. I need Aperture, all of my private and business photos are accessible only via Aperture. I can sign in with the same ID/password on an iPad. The problem is obviously due to installing the Maverics. I do not have a time machine/capsule.
    Urgently need support, please help.
    Lanika

    LousyFool wrote:
    ... I enter my e-mail address and Apple ID ...
    Just for the record, you should enter your Apple ID ([email protected]) and password...
    Provided you did that and it doesn't work:
    You're using an account with parental control active?
    Do other logins with your Apple ID work? E.g. icloud.com, iTunes, ...?
    Correction: I did correctly enter my Apple ID and its password. And there are no parental controls.
    But I found a fix: I went to the Featured page and it showed me as logged in. I clicked the Account link and in the pop-up for that entered my Apple ID and Password. Now I can once again see my Purchases.
    It would seem to have been some undue delay or glitch at the Apple server end.

  • When I try to sign in with my Apple ID and password, it says I can not sign in.  To check my network connection and try again.

    When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.
    I am connected to my home wifi network. Why can't I sign in??

    Not sure, but iAd Producer probably has nothing to do with this.
    Did you try posting in a forum that discusses iPhone, or FaceTime, or networking?
    I searched and this looks like the best fit : https://discussions.apple.com/community/iphone/using_iphone
    -M

  • I have 2 apple ID one for Egypt and other for USA , now I try to update the software but I get a message said that this software download with other ID, then I logout and sign with second ID but i got the same message again ... Now I can not sign in more

    I have 2 apple ID one for Egypt and other for USA , now I try to update the software but I get a message said that this software download with other ID, then I logout and sign with second ID but i got the same message again ... Now I can not sign in more
    Any solution ?
    I'm using iOS 6.1.2 IPad 3
    Regards

    I have also noticed the same "problem".  I do not fully understand the impact of using the same ID on multiple computers and devices if I want to keep them all in sync.

  • Can not sign in the operation couldnot be completed

    Can not sign in the operation couldnot be completed

    Try this...
    Go to Settings>icloud, scroll to bottom of screen and tap Delete Account.  Then log in again.

  • TS4403 what does "you can not sign in because of server error" mean? I cannot sign in to icloud control panel. how do I fix this?

    Why do I keep getting a "you can not sign in because of server error" when I try to turn on my icloud control panel from my Windows 7 PC?
    I'm able to log in from my browser, why not from control panel?

    Hello, Sameh.tolba. 
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue. 
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/ts4123
    iCloud: Making sure that iCloud works with security software in Windows
    http://support.apple.com/kb/TS4175
    Cheers,
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  • Can not sign in to Icloud  it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation

    can not sign in to Icloud  it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation

    Error Message: "Cannot sign in.  The maximum number of free accounts have been activated on this ipad/iphone"
    I encountered the same problem when I purchased a used iPad for my elderly father and couldn't set it up for him. I called Apple Support...
    Apple support could NOT help me. I was told there is no way to circumvent the 3 icloud setup limit on iOS devices at their end. I was told to use a different mac or iOS device that hadn't met the 3 x limit.
    So, using MY iPad I tried to do that. At first I went to Settings/iCloud. But that is your PRIMARY iCloud account    (and this was MY iPad and I didn't want to screw up my own settings!) which you don't want to trash.
    After some online research (iMore to be exact) I discovered you can setup a secondary iCloud account using:
    Settings/Mail,Contact,Calendars --> Add Acount... -->iCloud --> Get A Free AppleID --> Birthday Q then Security Question - then Name - then Get a free iCloud email address....
    After you get to the new iCloud settings page at the end of the signup process - I deselected all the tabs which made the new account "inactive" on my iPad.
    Next I went to the used iPad that had the initial problems, and tapped on Settings/iCloud. I signed in with the iCloud account that was newly created and was able to then get an iCloud account to work!
    I left the new iCloud account showing on my own iPad (under Mail,Contacts,Calendars) as it is inactive. I am not sure what would happen if I deleted it - it may stop working on my father's iPad then.

  • Can not sign into FaceTime or iMessage on ipad air

    For some reason I can not sign into FaceTime or iMessage using my Apple ID anymore. They both used to work, but they just stopped.. Now when I try to sign back in I get a message than an error occurred during sign in. I use two different Apple id's, one just for iCloud and one for everything else.

    Using FaceTime http://support.apple.com/kb/ht4319
    Troubleshooting FaceTime http://support.apple.com/kb/TS3367
    The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
    http://tinyurl.com/a7odey8
    Troubleshooting FaceTime and iMessage activation
    http://support.apple.com/kb/TS4268
    iOS: FaceTime is 'Unable to verify email because it is in use'
    http://support.apple.com/kb/TS3510
    Using FaceTime and iMessage behind a firewall
    http://support.apple.com/kb/HT4245
    iOS: About Messages
    http://support.apple.com/kb/HT3529
    Set up iMessage
    http://www.apple.com/ca/ios/messages/
    iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
    http://support.apple.com/kb/HT5538
    How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
    http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
    Extra FaceTime IDs
    http://tinyurl.com/k683gr4
    Troubleshooting Messages
    http://support.apple.com/kb/TS2755
    Troubleshooting iMessage Issues: Some Useful Tips You Should Try
    http://www.igeeksblog.com/troubleshooting-imessage-issues/
    Setting Up Multiple iOS Devices for iMessage and Facetime
    http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
    FaceTime and iMessage not accepting Apple ID password
    http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
    Fix Can’t Sign Into FaceTime or iMessage iOS 7
    http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
    FaceTime, Game Center, Messages: Troubleshooting sign in issues
    http://support.apple.com/kb/TS3970
    Unable to use FaceTime and iMessage with my apple ID
    https://discussions.apple.com/thread/4649373?tstart=90
    How to Block Someone on FaceTime
    http://www.ehow.com/how_10033185_block-someone-facetime.html
    My Facetime Doesn't Ring
    https://discussions.apple.com/message/19087457
    Send an iMessage as a Text Message Instead with a Quick Tap & Hold
    http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
    To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
    How to Send SMS from iPad
    http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
    You can check the status of the FaceTime/iMessage servers at this link.
    http://www.apple.com/support/systemstatus/
     Cheers, Tom

  • I can not sign in to FaceTime using my apple id

    I can not sign in to FaceTime using my @mac.com apple id, each time i try encounter the following message:
    The server encountered an error processing registration. Please try later. This has been an ongoing issue for several days.
    I am also unable to access Facetime preferences
    any suggestions for a fix please?

    I was having this problem and was able to fix it by going to system preferences and adding my @me email address as an additional apple id - then I signed on to facetime using that sign on info and it worked.  Good luck.as

  • I upgraded my os on my iPad, now I can not sign in to yahoo email. The "confirm"window keeps popping up

    I upgraded the os on my iPad. Now I can not sign in to yahoo mail, the "confirm"password window keeps popping up.

    https://www.dropbox.com/s/3r967oomey12ou4/Photo%20Nov%2005%2C%206%2000%2056%20PM .png

  • I can not sign in to my iCloud account from Safari on my iPad.

    I can not sign in to my iCloud account from Safari on my iPad. Every time I try I come to Icloud's welcome page.
    Whar am I doing wrong ?
    Any help will be highly appreciated
    With regards - Frank

    I am not sure how I sign in via setting>Icloud -
    When I go to settings/Icloud I only see the icons: Mail/Contacts/Calendars etc ... But how get I further - how can i get access to my document in Icloud from my Ipad - Thanks in advance for help

  • Can not sign in online from Photoshop Elements 10

    can not sign in online from Photoshop Elements 10

    No, because there's nothing to sign in to anymore. Photoshop.com is dead and gone and you should have received a bunch of emails about any photos you had there getting moved to Revel. But you can't access revel from within PSE 10:
    http://barbarabrundage.com/2013/09/16/pse-8-9-10-cant-sign-in-error-404/

  • TS4268 I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."

    I can not sign into iMessage since i updated my phone. Message pops up saying: "Could not sign in, please check your network connection and try again."

    You can read through this:
    http://support.apple.com/kb/ts4268
    Apple is aware of a problem with a number of users & has promised a fix is on the way.

  • I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?

    I have set up icloud tool and I try to log in but it always fail showing error "you can not sign in because of server error", what can I do?

    Hello, Sameh.tolba. 
    Thank you for visiting Apple Support Communities. 
    I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue. 
    Apple software on Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/ts4123
    iCloud: Making sure that iCloud works with security software in Windows
    http://support.apple.com/kb/TS4175
    Cheers,
    Jason H. 

  • HT4436 when i want to set up icloud on my iphone, it tells "can not sign in maximum number of free acounts have been activated on this iphone" what can i do now?!

    when i want to set up icloud on my iphone, it tells "can not sign in maximum number of free acounts have been activated on this iphone" what can i do now?!

    You won't be able to create a new iCloud account on your phone as the maximum number of accouts have already been created.  Your only options are to either re-use one of the accounts previously created or create a new account to use on a different iOS device or Mac (running OS X 10.7.2 or higher), if you have one.

  • Can not sign in.  please check your network connection and try again

    Since I updated my software to 7 on my iPhone 5 today, I can not sign in to iMessage of Facetime??  I get an error message that says "could not sign in.  please check your network connection and try again".  My network connection is fine on every other device in the house including my husbands iphone that has not been updated yet?  Anyone have this happen and have any solutions?  I spent an hour on the phone with apple today and they said this is happening a lot and see if it resolves itself in 24 hours?  Wow - thanks...

    While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac

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