Can not start up MacBook Pro 13

When I turn on the laptop, there's welcoming sound, apple logo and processing panel but 15 seconds later the screen totally black out
I tried to perform safe boot, reset RAM but nothing works
My laptop was very new, hardly used
This issue had already happened 3 months ago and was fixed by Apple technical service (cuz it was still under warranty and now it's not :((
They had to replace my hard-drive which I completely had no idea the reason why.
Could somebody please help me with this issue cuz I don't' want to go back to Apple doing the same stuff as last time as same error might occur again.

See if SMC and PRAM resets help:
http://support.apple.com/kb/ht3964
http://support.apple.com/kb/ht1379
If no success, try booting into the recovery partition (Holding the OPTION key on startup).  If you can, run Disk Utility>First Aid.
Ciao.

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