Can not surf internet with AOL dialup.

I can surf with wireless, but can NOT with AOL dialup. I can surf dialup when I load Safari.com on the AOL.
This problem is intermitent. I can surf with AOL 1 in 10 times.
When surfing with AOL it may crash with the rotating beach ball.
I have removed and installed a new AOL with their telephone support.
Problems began when I installed Quicken 2006, as it now crashes when I try to generate a report.

Hi HPIC!
I can't help you with the Quicken issue, but I may be able to help you with AOL.
Since you are comfortable with uninstalling and reinstalling AOL, may I suggest that you use the instructions I have composed, found here How To Manually Uninstall/Reinstall AOL.
I think they may be a bit more complete, than what the AOL tech had you do.
Good Luck!
EDIT: Before you do that though, try this. It may be an easier fix.
Sign Off, but don't quit AOL.
When signed OFF of AOL, but with the Sign-On screen open, click: SET UP > Expert Set UP.
Click : Add TCP Connection to bring up new dialog box.
Pull down the menu in Advanced Options - Connection Scripts:
Change the connection script to TCP (DO NOT use Airport)
Click Okay and close all windows.
ali b

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