Can not sync ipod shuffle says : The Ipod SYS  cannot be used with itunes  because it is not formatted properly. But i have restore it several times and still not working

Hi, I'm trying to sync my new Ipod to get the new album I got but when I connected it the meesage: The Ipod SYS  cannot be used with itunes  because it is not formatted properly. appears in itunes. I have restored several times now but it is not working I already downloaded music to it, it is brand new..just 2 weeks old. Somebody can help me? Do I need to return it to the store I bought it from?

The last Restore completed without any error message, or do you get the "ipod SYS" error message?
I'm thinking this is a case of iTunes and Windows confusing the iPod's storage disk with another drive, described here
http://support.apple.com/kb/ts1493
So, iTunes/Windows thinks another drive is the iPod, and errors out because that drive is not formatted as expected (for an iPod).  The solution, in the document linked above, is to change the iPod's assigned drive letter.

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