Can not take or watch photos + update my weather app with my flame device after updating to Firefox OS 2.0. - how can I solve this?
After updating the flame device photos are not saved anymore. I can see my old photos in the Gallery-list, but I can not click specific pictures anymore respectively the pictures do not appear anymore, when I click one. Also the update of my (german) weather app seems not to be possible anymore - the data download is not starting...
Can someone help me with these issues?
Best
Hi Heikschmi,
I'm sorry to hear that you are having issues with the camera and app updates in your Flame device, after receiving an update from the manufacturer, T2M.
Are you having issues updating other applications as well? What about recording videos in the camera app?
After reading the information provided about your issue I suggest a soft reset of the phone.
#Take the back cover of the phone off.
#Take the battery out.
#Take the SIM card and microSD card out (if applicable).
#Wait 10 seconds.
#Put the SIM card and microSD card back in (if applicable).
#Put the battery back in.
#Put the back cover back on.
#Turn the device on.
#Check if the issue you were having is still present.
You may also try uninstalling and reinstalling the weather application. Please report back to us if this solved your problem!
Thank you,
- Ralph
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