Can not update itunes. Error of missing file itunes64.msi

I am trying to update my iTunes software to version 11.0.1. I am running windows 7. I get an error message itunes64.msi is missing. (within the message it says the feature is on a network that is unavailable). When I google it there are many references to this error, but no quick and easy solution. Any thoughts?

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Similar Messages

Have tried to open my itunes and the message given states that itunes can not be opened due to missing files. Please reinstall itunes. Repeated attempts to reinstall give the same result...any ideas?

Have tried to open my existing itunes but it states that it can not be opened due to missing files...please reinstall itunes. Repeated attempts to reinstall are to no avail....any ideas?

I assume you are talking about iTunes on your computer, if so, you will have to remove all Apple programs associated with iTunes:
iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally.

I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

I can't update itunes, error message comes up, can't update the older version of bonjour contact your technical support

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????

Can not update iTunes because I have iMac with 10.5.8 . How I will sync my iphone 6.0 with an older version of iTunes on my iMac???? There is no update for the software of my iMac and no update for the iTunes.... So how can I sync????

Requirements for iPhone 5:
Syncing with iTunes on a Mac or PC requires:
Mac: OS X v10.6.8 or later
PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.7 or later
The highest version of iTunes you can install is 10.6.3 which will not sync with the iPhone 5.
Roger Wilmut1 wrote:
It's always a good idea to check the requirements before purchasing.
The person I spoke with at 1-800-MY-APPLE gave me totally different info...she said the iPhone 5 would in fact sync with the older version of iTunes and that I could restore from my previous iPhone 4 backup and also bring in my music that way. Hmmm....
I'm inclined to go by the published specs, but now I have to jump thru a bunch of hoops I wasn't expecting to.

I can't update itunes because of missing msi file

I can't update itunes because of some missing msi file

Following some suggestions on other thread is was abole to download the Windows installer clean up from this link and it worked. I was able to uninstall and reinstall. Make sure to check for malware. Mine was clean but i can't promise all downloads and that the site is safe.

Can't install itunes. error writing to file program files (x86)\Adobe\gnsk_dsp.dll

I can't update itunes.
During installation it says:
Error while writing in file: Program Files (x68)\Adobe\gnsk_dsp.dll.
Check whether you have the right to open that file.
How can I remove this error?

That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

HT5654 Can't update itunes error 3072

Error message 3072 when I try to do latest software update itunes 11.0.5

Hello Selfdeterminant,
Have you tried the steps as mentioned in this Apple Support kb for the iTunes Error after iTunes 11.1.4 Update : http://support.apple.com/kb/ts5376
Did you remove all the iTunes and its Components in the Given Order.
iTunes
Apple Software Update
Apple Mobile Device Support ( If unable to remove you can ignore it )
Bonjour
Apple Application Support
If you are unable to download iTunes Setup file using the Default browser then have you tried downloading iTunes with a different Web Browser, if not then try that. ( Internet Explorer, Mozilla Firefox, Google Chrome)
Save the iTunes Installer file in the Location where you can easily find it
After removing iTunes and its components Restart your Computer once and then Right click the iTunes Setup.exe file and run the Program as Administrator
If you are using the 64 Bit version of Windows on your computer then it is Good to change the Install Location from " C:\Program Files(x86)\iTunes " To " C:\Program Files\iTunes " while installing iTunes when it asks for the Location.

Can not update itunes

ATI Technologies Inc., ATI Radeon Xpress 1250
these are my diagnoses
i've tried everything i can find on here and nothing is working!
it's saying it can not conect to the itunes update server
i've tried the command prompts, turning off firewalls, security options on browser and nothing is working
i've got vista.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 10.1.1.4 (x64) is currently running.
iTunesHelper 10.1.1.4 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {486D27D3-4BCC-4DA9-9262-753EA4167E6B}
Description:    Realtek RTL8168/8111 Family PCI-E Gigabit Ethernet NIC (NDIS 6.0)
IP Address:    192.168.2.2
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.2.1
DHCP Enabled:    Yes
DHCP Server:    192.168.2.1
Lease Obtained:    Wed Oct 09 20:07:21 2013
Lease Expires:    Wed Oct 09 20:07:20 2013
DNS Servers:    192.168.2.1
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    Yes
SSL 3.0 Support:    Enabled
TLS 1.0 Support:    Disabled
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was unsuccessful.
An unknown error occurred (-9808).
Last successful store access was 2013-10-09 20:19:07.

What's the precise text of the message please, sparky? There's a few different ones I can think of that you might be getting.

Can not update Itunes to 7.4... Unable to install Gear Drive???

I had this problem before, but my daughter just received the new Ipod Classic and itunes, again needs to be updated. Why can no one answer this one question? When trying to update itunes I always get this error message: *"Unable to install the GEAR driver set at this time. The GEARAspiWDM service used by the GEAR driver set is scheduled to be deleted to be deleted during the next system reboot. Please reboot the system and run itunes again."*
I can reboot the system FOREVER and still get the same response. CAN ANYONE PLEASE GIVE ME SOME FEED BACK!!! Thank You
<SCRIPT type=text/javascript>_popupControl();</SCRIPT>

Does this help?
http://www.gearsoftware.com/support/forum/viewtopic.php?p=3452

Help!! can not update itune to 10.3.1

    As title, i have been try to update itune to 10.3.1 (current version 10.1.2 (17)) but no sucess
      during the installation of 10.3.1 ......there is no Error Message at all, it seems it installed succesfully
     but everytime i chek the itune version...it still show 10.1.2......
   ps i also try to install the stand along version of itune 10.3.1, but the result is the same
can someone help ??
my system is MBP 13" with Mac OX 10.6.8

try removing iTunes completely (click here and follow the instructions), then reinstall it using the standalone installer from the Apple support site.

Why My apple tv (160G) can not syns itunes u the all files

Hi master!
Why does my apple tv can not sync all, including pdf files in the itunes U, now apple tv can only sync mov.
thanks for your answer
apple tv 3.02 160GB
itunes 10
uuonline

Welcome to the  Discussion Forums.
I wasn't aware the tv was supposed to sync or play pdf files. I have several pdf files that came with some music I purchased from iTMS some time ago and they do not sync or play on my tv's.
What other type of content is it that won't sync for you, can you please elaborate.

Cant uninstall Itunes to reinstall it missing file itunes64.msi

iTunes stopped working one day, so i tryed to uninstall it and it says missing itunes64.msi file. The installer wants me to find the file but i cant find it at all.
i have downloaded itunes again and when i go to intstall it it goes half way through the program till it wants to unintstall the old software and comes up with the same text box asking to find this file
Please help

iTunes uses 6 programs you need to uninstall them all then reinstall, HERE are the instructions on how to do it.

CAN NOT SYNC PHOTOS (Error: "The Required file cannot be found")

Hey All,
So i got a an iPod Touch today from the Apple Soho Store in NYC. Very Excited.
I am getting an error though when syncing my photos. I created an album for the iPod Touch and am only syncing that.
The error that I get is:
*"The iPod "My iPod Name" cannot be synced. The Required file cannot be found."*
Things I've tried:
- Not syncing the photos: Everything works fine
- Not syncing that album, but another album: Same Error
- Read up on the same problem on the iPhone: The only solution that I saw that didn't work on some iPhones was to clear the Keywords. I WILL NOT CLEAR MY KEYWORDS.
I am using the most update-to-date versions of iTunes, OS X, and iPhoto 08'.
Please help!
Oh and by the way if you know how to make it Disk-Enabled. Please tell me. Apple is lame for taking that feature away from the iPod.
- CW

Hello,
Explore iphoto library (right click, "show package contents"). There is a folder called iPod Photo Cache. You need to delete the contents of that folder dragging them to the trash. Then sync your iphone again.
Best,

I cannot open itunes. error message missing file MSVCR 80.dll?

I cannot open i tunes. error message MSVCR 80.dll. Tried reinstalling same results.

Solving the iTunes Installation Problems in Windows
1. Apple has posted their solution here: iTunes 11.1.4 for Windows- Unable to install or open - MSVCR80 issue.
2. If the Apple article does not fully resolve the problem for you, then try Troubleshooting issues with iTunes for Windows updates - MSVCR80.

I try to update mt Itunes to 11.1.5 and it stops and i can not open itunes store without itunes crashing.

I can not update ITunes to 11.1.5 becasue it stops when it's almost done. Then I can not open the store and Itunes crashes and it tells me to update and ITunes closes. I'm nt very happy.

Many thanks, that's perfect.
Errors occurred while installing the update. If the probalem persists choose Tools > Download Only and try installing manually.
With that one, first try updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Can not update itunes. Error of missing file itunes64.msi

Similar Messages

Maybe you are looking for