Can not update or restore my ipod touch, keep getting the error message 13019

can not update or restore my ipod touch, keep getting the error message 13019

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iTunes: Error 13019 during sync

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  • HT5275 I can NOT open my Safari anymore. I keep getting an error message that says "Safari quit unexpectedly" and asks me to "reopen" or "OK."

    I would appreciate if you can help me resolve this issue.  Thank you.

    Hi Allan, thanks for that. I've already set up a log in for my wife and that is all working fine. The problem is that when she logs in and opens iTunes and trys to associate her library with her iTunes account she gets the error message "This computer is already associated with another iTunes account". Whilst this is true, the computer is associated with my iTunes account under my separate log in, which should have nothing to do with hers. If she transfers the association to her account it will lock me out of my content on my log in for 90 days - I'm trying to work out how to associate each of the log in accounts with a separate iTunes account so we can access our music independently of one another without locking each other out. Hope that makes sense!

  • TS3694 I am trying to restore my iphone and keep getting the error message 3014?

    I am trying to restore my old iphone for my daughter and keep getting error message 3014 - my itunes has the latest version uploaded?

    Have you looked here?

  • I need to update my Touch version 4.3.3, but I keep getting the error message "The iPod software update server could not be contacted".

    I need to updatw my Touch version 4.3.3, but keep getting the error message "The software update server could not be contacted".  It tells me to check the network settings but it looks like everything is ok.  What might I be missing?

    You need to be connected to iTunes on your computer which in turn needs to have an active Internet connection.
    See the chart below to determine whether you can upgrade your device and what you can upgrade to.
    IPhone, iPod Touch, and iPad iOS Compatibility Chart
         Device                                       iOS Verson
    iPhone 1                                      iOS 3.1.3
    iPhone 3G                                   iOS 4.2.1
    iPhone 3GS                                 iOS 6.1
    iPhone 4                                      iOS 6.1
    iPhone 4S                                    iOS 6.1
    iPhone 5                                      iOS 6.1
    iPod Touch 1                               iOS 3.1.3
    iPod Touch 2                               iOS 4.2.1
    iPod Touch 3                               iOS 5.1.1
    iPod Touch 4                               iOS 6.1
    iPod Touch 5                               iOS 6.1
    iPad 1                                          iOS 5.1.1
    iPad 2                                          iOS 6.1
    iPad 3                                          iOS 6.1
    iPad 4                                          iOS 6.1
    iPad Mini                                     iOS 6.1
    Select the method most appropriate for your situation.
    Upgrading iOS
       1. How to update your iPhone, iPad, or iPod Touch
       2. iPhone Support
       3. iPod Touch Support
       4. iPad Support
         a. Updating Your iOS to Version 6.0.x from iOS 5
              Tap Settings > General > Software Update
         If an update is available there will be an active Update button. If you are current,
         then you will see a gray screen with a message saying your are up to date.
         b. If you are still using iOS 4 — Updating your device to iOS 5 or later.
         c. Resolving update problems
            1. iOS - Unable to update or restore
            2. iOS- Resolving update and restore alert messages

  • When I try to update my iPod Touch, I get an error message regarding my network connection, and it will not update. Any suggestions?

    When I try to update my iPod Touch, I get an error message saying "The iPod Software update server could not be contacted. Make sure your network settings are correct and your network connection is active, or try again later." Has anyone else had that and how do you end up updating your iPod?

    Update Server
    Try:
    - Powering off and then back on your router.
    - iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
    - Change the DNS to either Google's or Open DNS servers
    Public DNS — Google Developers
    OpenDNS IP Addresses
    - For one user uninstalling/reinstalling iTunes resolved the problem
    - Try on another computer/network
    - Wait if it is an Apple problem

  • I can not update creative cloud. Stuck at 2% with the following message: attempted connection to the server ... I have a pc

    hello
    I can not update creative cloud. Stuck at 2% with the following message: attempted connection to the server ...
    I have a pc
    pls help me

    restart your computer and retry.

  • Trying to update my ipod but i get the error message network timed out.  I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?

    trying to update my ipod but i get the error message network timed out.  I've already uninstalled and reinstalled the latest version of itunes. I also do not have software update in settings on the ipod. How do i get the ipod to update?

    Try the manual method specified here:
    iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

  • When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced.  An unkown error occurred (-54).  Can anyone help?

    When I am trying to sync my ipod touch 5.0, the error message says "ipod touch cannot be synced.  An unkown error occurred (-54).  Can anyone help?

    Try:
    error -54 with windows 8.1 and iOS 7.1.2
    Unknown error -54 while syncing in itunes.

  • When trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?

    when trying to sync my iphone in itunes i keep getting the error message "itunes cannot sync apps because the apps installed on the iphone could not be determined." can anyone explain what this means?

    I received the same error message after I had recently updated iTunes to 10.5.1 and I had wirelessly updated 13 apps.  I had to go into iTunes and select Apps, on the bottom right it said I needed to update 13 apps.  I updated the apps via iTunes and then synced again without an issue.
    iPhone 4S / OSX 10.6.8 / iTunes 10.5.1

  • Trying to update iTunes but keep getting the error messag "the url could not be opened" when it's always worked fine in the past. What does this mean?

    Trying to update my iTunes but keep getting the error message "the URL could not be opened" what does this mean and how do I resolve this? It's always worked fine in the past!

    Select a broken track and press ctrl-i to Get Info. Look on the summary tab for the location where iTunes "thinks" the file should be. Where is it really? Post back the two locations and I can suggest the best approach.
    tt2

  • When updating my ipod Nano, I get the error message Unknown Error 9006. Any help is appreciated.

    When updating my iPod Nano, I get the error message: Unknown Error 9006.  Any help is appreciated. 

    See this
    http://support.apple.com/kb/TS3694#9006

  • I recently downloaded the latest iTunes and now keep getting the error message "A required iTunes compnent is not installed. Please re-install iTunes (-42404).  I have re-installed 10x and still no luck.  iTunes will not sync with my iPad.  Can anyone hel

    I recently downloaded and installed the latest version of iTunes and now keep getting the error message "A required iTunes component is not installed.  Please re-install iTunes (-42404)".
    Since this, my iPad will not sync, despite resetting it many times.
    I have downloaded and installed the new iTunes more than ten times with no luck.
    Please can anyone help!!!!!!!

    Let's try a repair install of iTunes first.
    Restart the PC. If you're using Vista or 7, now head into your Uninstall a program control panel, select "iTunes" and then click "Repair". If you're using XP, head into your Add or Remove Programs control panel, select "iTunes", click "Change" and then click "Repair".
    Can you launch your iTunes now?

  • Since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?

    since installing Lion I keep getting the error message 'there was a problem connecting to the server. URLs with the type 'file:" are not supported"' How can I fix this?

    A Davey1 wrote:
    Not a nice answer!
    Posting "Check the 'More like this'" area and not simply providing the answer is a great way to make these groups worthless.
    You're ignoring context.  On the old Apple Discussion Groups I never posted replies like that, instead giving people relatively detailed answers.  The new Apple Support Communities made things worse by introducing certain inefficiencies.  Then came Lion.  The flood of messages that came with Lion required a painful choice for any of the people who had been helping here: (1) Give quality responses to a few questions and ignore the rest.  (2) When applicable, give a brief answer such as the one that you found objectionable.  (3) Give up all the other normal activities of life and spend full time trying to answer questions here.
    People who needed help with Lion problems seemed to have trouble discovering existing message threads that described how to solve their problems.  I never posted the suggestion of "Check the 'More like this' area" without verifying that the help that the poster needed could be found there.  Even doing that, what I posted saved me time that I could use to help someone else.
    The people helping here are all volunteers.  None of them is being paid for the time they spend here.  They all have a life outside of Apple Support Communities.  It's arrogant of you to demand that people helping here spend more time than they already do.

  • Installed itunes update 10.5.0.142 and now get the error message "Disc Burner or Software Not Found" when trying to burn playlist to disc.

    Installed itunes update 10.5.0.142 and now get the error message "Disc Burner or Software Not Found" when trying to burn playlist to disc.  Windows 7

    Hello queenabs,
    It sounds like you are trying to burn a playlist to a disc in iTunes, but you are getting the error, "disc burner or software not found."  I found a couple of resources that I think might help with an error like this.
    I recommend starting with the steps in this article:
    iTunes for Windows: Optical drive is no longer recognized, or "Disc burner or software not found" alert after install
    http://support.apple.com/kb/TS2308
    If you are still having trouble with burning a disc after following the steps in that article, I recommend following the steps in this article:
    iTunes for Windows: Additional troubleshooting tips for burning issues
    http://support.apple.com/kb/TS1374
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS3683 I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013.  I keep getting the error message "iTunes could not back up iPad "" because an error have occurred."  Any suggestions on what I can do to resolve this error?

    I have not been able to successfully back up my iPad to my MAC computer since 07/21/2013.  I keep getting the error message "iTunes could not back up iPad "" because an error have occurred."  Any suggestions on what I can do to resolve this error?

    Hi there BuffaloSailor!
    I have an article here with some troubleshooting suggestions for this issue:
    iOS: Troubleshooting backup issues in iTunes
    http://support.apple.com/kb/ts2529
    Take care, and thanks for visiting the Apple Support Communities.
    -Braden

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