Can not update OS still... at the end of my tether...

First off, just want to say I have tried to research this online. Read the crackberry post, and this post here: http://supportforums.blackberry.com/t5/BlackBerry-Z10/Unable-to-update-to-latest-BB10-OS-version-Wha...
Both had great suggestions and I tried them all with no avail.
I have used blackberrys since the "pearl" and never have I felt so disadvantaged becasue I bought an unlocked phone.
My Z10 is STL100-1, I use it on giffgaff in the UK. My OS is STILL 10.0.9. Tried every method previsouly described and still no update. Tried all my friend's sims (EE, 02, Vodaphone) too but UK carriers use the STL100-2 so I'm still out of luck. As a result, no whatsapp for me, and battery life is atrocious even given my light use.
I understand that these updates need to be pushed out by the carrier and in part it's my own fault for chosing an un-offical carrier. But why can Apple and android and windows update their phone all over the world with an OTA update while BB must wait for carrier approval? Perhaps I'm just venting my frustrations or perhaps blackberry really is falling behind the competition?
If anyone else has any other suggestions, I'd be very appreciative.

dragonbz wrote:
Yes, I couldn't be more agree with ya all. I miss old method of loading bb software. I did a security wipe, then now it gives me the handheld to pc usb connection icon.
I tried all the tricks that the tech provides in this website but still no luck with my handheld. #frustated
Hello,
I can't know if you've already tried this one, so just in case:
KB33480 BlackBerry 10 smartphone does not boot and displays a Phone with USB icon after an interrupted Security Wipe
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Can not update OS still... at the end of my tether...

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