Can not update the applications that are part of the Technical Communition Suite (TCS) 4.
The updates... menu is grayed out for all applications that are part of this suit. I know that FrameMaker (FM) 11.0 has updates that should be installed. I have downloaded a patch (11_0_1) for FM and it will not install. I get this message:
I have Admin rights on the computer and have selected Run As Admin.. when I attemp to install the patch.
I have TCS 3.5 also loaded and do not have any issues with loading updates.
OS: Windows 7
Any ideas as to why I can not install updates for the applications that are part of TCS 4?
Hi,
Greetings from Adobe.
Please go to C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0
There will be a .dat file by the name - AdobeUpdaterAdminPrefs.dat
Capy this file and paste it on your desktop.
Open that file in Notepad from desktop.
Change the value in <Suppressed> tag to ”0” from "1"
<Preferences>
<Suppressed>0</Suppressed>
</Preferences>
After saving the bat file replace it back with the original file at location: C:\Program Files (x86)\Common Files\Adobe\AAMUpdaterInventory\1.0
close the window and then try to install the patch again.
Regards,
Mayank
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