Can not update to Camera Raw 6.7
I can't open Canon Raw Files so I tried to update Camera Raw in Photoshop CS5.
On screen I see the updating process but ultimately I get a message saying:
"There was an error downloading this update. Please quit and try again later"
I've tried several times to no avail.
Due to the current unavailability of clairvoyants and mind-readers in the forum, we respectfully request you supply sensible, complete details:
A lot more information about your hardware and software is needed.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CC", but something like CC2014.v.2.2) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
a screen shot of your settings or of the image could be very helpful too,
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!
Similar Messages
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Can not update to Camera Raw 6.7 in photoshop cs5
I keep getting the following error
Photoshop Camera Raw 6.7 Update
Installation failed. Error Code: U44M1P7Installation failed. Error U44M1P7 | Updates
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I can not down load camera raw into cs3.
can not download my camera raw files into cs3
If you have a camera that is newer than what was supported in that version then you will either have to upgrade to the current version of Photoshop or else you can use the free DNG converter to create digital negative copies of your raw images. Those will open with what you have now. There will not be any more updates for Camera Raw for Photoshop CS3. That version is out of production and is no longer being supported or updated by Adobe.
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Bridge CS4 will not update to Camera Raw 5.7 on one of my computers.
Bridge (CS4) will properly display my Nikon NEFs (from my Nikon D3 & D3S) on my old Mac Pro (Lion 10.75) but only the NEFs from the D3 are displayed on the exact same program on my MacBook Pro Retina - Mavericks).
I have followed Adobe's instructions perfectly, over and over again, but no matter what I try (and I did try some variations) I cannot update from Camera RAW Preferences.Version 5.0.0.178 on the MacBookPro Retina.
The Camera RAW preferences Version on the older Mac Pro computer's identical copy of Bridge CS4 is Version 5.7.0.213.
I tried opening and installing a download of Camera_Raw_5_7.dmg from Adobe and I also tried dropping in the Camera Raw plugin file from the older computer but nothing works. I have emptied the cache several times.
I dont know if this is significant but when I first started trying to do this, I could not find the Plug-Ins folder in the Adobe file on the MacBook Pro Retina, so I copied the one from the Mac Pro's Adobe folder.
Please help. I can only use Bridge on my older desktop computer because of this problem.
Thank you.
JanWell, Jan, over the years I've helped many Mac users with this precise problem, and I even posted screen shots showing the path to the correct plug-in folder for ACR. However, in your case all those images won't help and I won't be able to generate new ones for you for one simple reason: I do not use Mavericks and never will because my Mac Pro desktops cannot go above Lion, FORTUNATELY. Mavericks is still cr@p at this point.
All I can do is try to clarify a few misconceptions for you:
AutoMatters wrote:
…I read that about the root level library when I first tried to follow the instructions from Adobe and I thought that I was doing exactly that. Instead of the library associated with my name, I found the library associated with my hard drive. I suspect that I have not yet even seen the root level library…
Jan, that is the ROOT LEVEL Library.
Getting back to your advice, I do not understand what you mean by mounting the .dmg file as if it were a DVD or external hard drive.
I mean just that. A Disk Image file (.dmg) is a virtual disk, like a virtual DVD. You double click on that file in the Finder and it will then mount just as if you had inserted a DVD into your computer. It will then show you the contents it carries. I will not be at my computers for a few weeks, so I can't be sure about all that the Disk Image for that update shows; but somewhere in there will be the ACR Plug-in. That's what you need to copy from the Disk Image to your hard drive and install it in its correct location, NOT THE BLOODY .dmg file, for goodness sakes!
Do you understand that once you are at the ROOT LEVEL Library you DO NOT go to the Plug-ins folder therein? Read the instructions again. What you want is to continue the path through the Application Support folder /Adobe / Plug-ins / etc.
This old screen shot may help. Command or Control-Click on the thumbnail to see the full image in a new window, then scroll horizontally; it is a VERY wide image:
Also, if I delete the Plug-ins folder that I copied from my other computer's installation of Bridge CS4. Should I reinstall the entire CS4 suite from the original disks and start all over again. If so, I read somewhere that I will need to somehow deactivate my serial number from the products as installed on my MacBook Pro so that I may reinstall it.
Delete anything you may have copied yourself only if you are 100% sure what that is. But DO NOT REINSTALL ANYTHING without first uninstalling using the Adobe UNINSTALLER that was installed in your Utilities folder inside your Applications folder.
Whatever possessed you to go around copying folders from a different Mac OS version? ??? That is insane! Geez…
Why the heck do you keep talking about Bridge? ??? !!! Bridge has absolutely NOTHING to do with the installation of ACR. NOTHING!
ACR is installed at the OS level and can be hosted indistinctly by Photoshop or by Bridge from the same location.
Bridge is totally out of the loop in this discussion, just as it is when you are using ACR hosted by Bridge. All Bridge does is call upon the appropriate application, whether this be Photoshop, Adobe Camera Raw (ACR), Illustrator or even Microsoft Word and hand it the file, period. You could use ACR for years without ever launching Bridge, even without having Bridge installed. Ever.
Irgendwie vermute ich, daß Deutsch Deine Muttersprache ist. Oder irre ich mich? -
PS CS6 will not update to Camera Raw 7.2
I have a fully licenesed version of CS6, along with LR 4.x. LR updated to Camera Raw 7.2 about a week ago. PS CS6 (extended 64) will not find the update. It is a pain in my sitter every time I go to edit a photo to see a warning. I do not want to hide the warning though. I want the update. Any thoughts... Adobe has about an hour wait time for technical support. A reinstall is not something I would like to do. Thanks in advance.
What happens when you choose Help - Updates... from within Photoshop itself? Anything?
There's a manual installation package available... I scared these links up from other forum threads. I'm not sure where there "official" page is. They seem to be changing policies as we go along.
http://swupdl.adobe.com/updates/oobe/aam20/win/PhotoshopCameraRaw7-7.0 /7.2.82/Setup.zip
http://swupdl.adobe.com/updates/oobe/aam20/mac/PhotoshopCameraRaw7-7.0 /7.2.82/Setup.dmg
-Noel -
How do I get around "Photoshop can not download this (camera raw file)"?
I have Nikon D300, D700 and D800. Windows8, CS6, Camera Raw Plug-in V7.0.0.308. It was working after i installed CS6 on this system, then it stopped working.
Update your camera raw plugin to the latest version that CS6 supports.
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Can't update to Camera Raw 7.3
I have the pay monthly version of CS6. I'm trying to take a picture from Lightroom 4 over to CS6. It says in Lightroom that I need to update Photoshop to Camera Raw 7.3. I go to updates in Photoshop and it spins for a second then a popup window says "The update server is not responding. The server may be temporarily offline or the internet or Firewall settings are incorrect." I turned off my firewall and tried again, that didn't help. Is there anything else I can do to get it to update? I've been trying for two days. I can't believe it would be offline this long. Any help is GREATLY appreciated! Thanks much, in advance!
ChrissySeems like something is blocking PS to access the update server. Are you on a company network? May be you are behind a corporate firewall or network which is blocking you out.
My guess is that you have a Windows machine. If so, try the below suggestions.
Turn off User Account Control : http://helpx.adobe.com/x-productkb/global/disable-user-account-control-uac.html
Restart Windows in a modified mode | Windows 7, Vista - http://helpx.adobe.com/x-productkb/global/restart-windows-modified-mode-windows.html -
Can not access Adobe camera raw in PS CS5. Have a mac OS 10.9
How do i access adobe camera raw for images fro Nikon D 7100.
Since photoshop cs5 can only use up to camera raw 6.7 and the Nikon D7100 requires at least camera raw 7.4, photoshop cs5 won't open those files directly.
Camera Raw plug-in | Supported cameras
You can though, use the 8.6 DNG Converter to convert the D7100 nefs to dng copies, which then photoshop cs5 should open.
Adobe - Adobe Camera Raw and DNG Converter : For Macintosh : Adobe DNG Converter 8.6
How to use the dng converter
Camera Raw: How to use Adobe DNG Converter - YouTube -
I can't update to Camera Raw 8.6 in CS5.
I have downloaded and installed Camera Raw 8.6 on my Mac, and it says it installed successfully. However, CS5 still shows that it's only on Camera Raw 6.7. When I try to check for updates, it says all my plug-ins are up to date. I tried shutting down all Adobe apps and also restarting my Mac, but none of that helped. Anyone else have any experience with this? Thanks!
However, CS5 still shows that it's only on Camera Raw 6.7. When I try to check for updates, it says all my plug-ins are up to date.
That is correct.
Refer these tables
Camera Raw plug-in | Supported cameras
Camera Raw-compatible Adobe applications
Why doesn’t my version of Photoshop or Lightroom support my camera? -
Elements 10 does not update the Camera RAW 6.6 file
I have downloaded Camera RAW 6.6 mul zip file.
When I try to open it Elements 10 says ERROR. Cannot open this type of file.
This is the problemHi,
When you tried the manual instructions, did you get the same error code or a different message?
The error code U41m1c212 basically means that your PC isn't connecting to the Adobe update server - could be a firewall or anti-virus software problem. Downloading and installing manually should have avoided that connection problem.
After you downloaded the file, did you unpack it?
If you go to the top of this page, there is a search box. If you enter U41m1c212 there it will find lots of entries with various suggestions that may help.
Brian -
My CS5 will not update to Camera Raw 6.7.
When I run the updater, continue to get error saying my product does not have valid serial number. Adobe says my version is registered. What gives?
This link is for Creative Cloud products, but a lot of it would come under the heading of 'The bleeding obvious'.
http://helpx.adobe.com/creative-suite/kb/error-serial-number-valid-product.html
This is more of a catch all CS5 trouble shoot guide
http://helpx.adobe.com/creative-suite/kb/troubleshoot-installation-cs5-cs5-5.html
Incidentally, and sorry if this also comes under bleeding obvious, but to restrict Google to where you want it to look, use the following syntax
site: http://forums.adobe.com/community/photoshop followed be search parameters
If you have ever registered your CS5, you can log onto your Adobe account and check your serial number against the one you will find in 'My orders'.
But it might come down to phoning customer support, but make that your very last resort
Good luck, and please let us know what fixes it. -
Stuck on Version 8.4 / Mac OS 10.7.5 / MacPro late 2006?
No, update in CC available.
Any Ideas?
Message was edited by: Boris PawelczykTry this:
http://blogs.adobe.com/crawlspace/2011/03/keeping-photoshop-up-to-date.html#notconnected -
How do i update my camera raw? I can not find the download update I've just brought a new d4s and I'm using the iMac with cs6 version. PLEASE HELP..
The Adobe auto updater is pretty decent in CS6. Just go to the Photoshop Help menu > Updates.
You will be able to update ACR, Photoshop and Bridge right there, if there are in fact updates available. -
I can not open canon 60d raw images on photoshop CS5.1? the same program on stationary mac can open the same raw files, whereas new lap top can not? Why? can not go to updates either- error, why?
Which version of mac os x does your new mac have?
What error do you get when going to Help>Updates in photoshop cs5.1?
You might try downloading and installing the 6.7 camera raw update from here:
Adobe - Photoshop : For Macintosh : Camera Raw 6.7 Update
If you need any other updates, you can find most of them here:
http://www.adobe.com/downloads/updates.html -
Installed Lightroom 5.7 Update and Camera RAW 8.7 But still will not recognise my Canon 7D MkK ll even though this is now on the list- what can I do?
Operating System OSx Yosemite IMac.What exactly does "not recognise" mean, Kathy?
You're on Mac (thanks for providing that detail): are you getting a "could not be read" message? If you are, it's a write permissions issue with the destination. Change the permission, and all should be well.
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