Can not use itunes or app store

When i open this aplications there is a message saying that it can not conect to itunes/app store but my id is open and i have internet, thanks

1. Check time and time zone settings
Settings>General>Date &Time>Set Automatically>On
2. Sign out and sign in again
Settings>iTunes and App Store>Apple ID>Sign Out

Similar Messages

  • HT204088 i can not open itunes and app store in settings on my ipad mini

    I cannot open my Itunes or App store on my ipad mini so I am unable to sign in to apple

    iOS Reset -
    Try a reset. Press & hold the Power and Home buttons simultaneously, ignoring the red power off slider, until the Apple logo appears. Then release both buttons. This should not affect any content on the iPad, it is similar to rebooting your computer.

  • I can not use anymore the App Store on my mac.

    When I open it it just remains gray. With the A symbol visible but if I click on the different bottoms nothing happens.
    I just updated my mac to OS X 10.9.4
    Thanks!
    Vicky

    Test after taking each of the following steps that you haven't already tried. Stop when the problem is resolved. Back up all data before making any changes.
    Step 1
    Log out or restart the computer.
    Step 2
    Remove or disable "LittleSnitch" or any similar third-party software that blocks outgoing network connections according to the developer's instructions.
    Step 3
    Start up in safe mode and log in to the account with the problem.
    Note: If FileVault is enabled, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to start up and run than normal, with limited graphics performance, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal startup may also be somewhat slow.
    The login screen appears even if you usually login automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    After testing, restart as usual (not in safe mode.)
    Step 4
    If possible, connect to a different network and test.
    Step 5
    There are reports that resetting the PRAM may solve the problem in some cases. I can't confirm.

  • HT5622 Why my Apple ID can not use in Mac App store?

    I have two Apple ID, and i tried both Apple ID. They are both doesn't work. I don't know why.

    Check thru these:
    http://www.apple.com/support/appleid/
    http://support.apple.com/kb/PH2570

  • HT204266 I can not log into the App Store, even though I am logged in to iTunes. ? Help please :)

    I can not log into the App Store, even though I am logged in to App Store and my password is entered into the settings. This appended after I accidentally switched to the British version of iTunes and I logged out and back in to get to the US. Now, I keep getting an error message that I can not log into the App Store. I have tried updating it to the computer and restarting, but still keep getting the error message. Help please! :)

    I am afraid all apps are tied to the Apple ID they are purchased with and are not transferable.
    Your son have to buy those apps with his own Apple ID and start from scratch.

  • I can not connect to the app store using my iphone 5

    I can not connect to the app store using my iphone 5.  When I first got it I was able to-but not since???
    Please help

    Come on guys.  Help me out.  When I click on the app store icon, it'll just go to a blank screen.  The only time there is anything on the screen is under the updates tab.  Then it just says no updates found.  I can not browse apps or search for them.  It just goes to blank screen

  • I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro, I can not open the mac app store from my macbook pro

    Help...
    I can not open the mac app store in any way from my mac book pro
    please help

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
    Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
    View ▹ Show Log List
    from the menu bar.
    Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard (command-C). Paste into a reply to this message (command-V).
    When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
    Please do not indiscriminately dump thousands of lines from the log into this discussion.
    Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

  • Can not connect to the app store

    Hi all,
    I hope one will be able to give me more help than the apple support team.
    I've installed the update on my two computers.
    On the IMac it is working fine in several account.
    On my MacBook Pro, the app is stuck on"Can not connect to the app store".
    I've tried the suggestions of the help menu, and from some discussions. I even reinstalled the ocmbo update.
    Nothing happens.
    If somebody has some clue?
    Thanks in advance.
    arno

    HI and welcome...
    Download and install the v10.6.6 combo update available here.
    http://support.apple.com/kb/DL1349
    Then repair permissions.
    Launch Disk Utility. (Applications/Utilities) Select MacintoshHD in the panel on the left, select the FirstAid tab. Click: Repair Disk Permissions. When it's finished from the Menu Bar, Quit Disk Utility and restart your Mac. If you see a long list of "messages" in the permissions window, it's ok. As long as you see, "Permissions Repair Complete" when it's finished... you're done.
    If you see any warnings re: SUID messages, they can be safely ignored, information here: http://support.apple.com/kb/TS1448?viewlocale=en_US

    Carolyn

  • My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for 3 hours black screen whit turning wheel. any I deas what too do?

    My Ipad 2 has tried to shot down now for 3 hours, just before I could not open Itunes and App Store but Email and other apps was working. them I tried to shot down but I have now for now for more that 3 hours black screen whit turning wheel. any I deas what too do

    See Here for
    iPad Basic Troubleshooting
    http://support.apple.com/kb/TS3274
    Unresponsive iPad
    http://support.apple.com/kb/TS3281

  • I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store

    I do not know why, but I can not go to the App Store! before I went there without any problems but now I can not connect with App Store

    Open the Finder. From the Finder menu bar click Finder > Go > Go to Folder
    Type or copy/paste:   ~/Library/Cookies
    Click Go then move the com.apple.appstore.plist file from the Cookies folder to the Trash.
    Try the App Store.

  • HT4061 I can not connect to the app store

    I can not connect to the app store help!

    Try this website:
    http://support.apple.com/kb/TS1368

  • Can not use feacebook whats app app world etc.

    my Z 10 app world will not do any updates the error message is that there was an error processing your request help me please can not use feacebook whats app app world etc.
    Subject Title edited to reflect new topic.

    Restart or take out the Battery ( Battery Pullout ) and insert it after few minutes
    Regards Eree - Follow me on Twitter - Facebook - Google+
    For More visit My Blog

  • I can not use iTunes gift in app store

    I have 10 $ in App Store when I want to use it the App Store they said I can not use it please visit apple support

    Click here and request assistance.
    (86699)

  • I was getting and iTunes gift cards and I want to ask that can the iTunes gift card can be use for the app store.

    I was getting an iTunes gift card and I just want to ask that can the iTunes gift card be use for the app store.

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102630)

  • I can not log onto the App Store...

    it has been going on now for over 3 weeks...I had a lightning strike and blew out the on board ethernet ports on my Macpro so I use a ethernet to usb adapter now and that works fine for everything including iTunes but I can't log into the App Store, the error is "An unknown error has occurred" I have called and they told me to go to the Genius Bar...did that and the couldn't help and called support and they told them that they would look into it and get back to within 24-48 hours and I have still haven't heard a thing!!!  This is very frustrating and I have had several cases opened up about this and nothing is working.  Does anyone have any ideas on what to do?  Thank you.
    Charlie O. 

    Guess, you only have another issue with the app store problem. Some cannot login, some are caught into a loop of password prompts...
    All is related to Macs with MacOS 10.4.7 - so again.
    There are two different solutions trials, one is to go to close all applications then navigate to /var/db/crls and delete there the files crlcache.db and ocspcache.db - reboot the system, empty trash and see if this solved the problem.
    If not, second chance is to reset the certificates, mentioned here:
    Delete the files /var/db/crls/crlcache.db and /var/db/crls/ocspcache.db. These can be found using Finder’s Go >; Go To Folder menu (Cmd + Shift + G). This resets the cache of accepted certificates in the system. It doesn’t remove them, it just forces the system to rebuild the caches upon restart.
    Open Keychain Access (/Applications/Utilities/Keychain Access). Select Certificates in the Category picker on the left side. In the search bar, type in the word Class. Look through that list, and find any certificates that have a blue + symbol over their icon. These are the ones you need to modify.
    Select one that has a blue +, and hit Command + I. Click the disclosure triangle beside the “Trust” list to show the list of permissions. Now, what we need to do is to set this certificate to use the system defaults. However, for some reason, when you select it, it doesn’t save. So what you need to do is this. Under “Trust”, where it says “Secure Sockets Layer (SSL)”, change the dropdown menu to say “No Value Specified”. Then, close the window. It will ask for your administrator permissions. Then, open the info pane for that certificate again. Under “Trust” again, now set the dropdown that says “When using this certificate:” to say “Use System Defaults”. You can then close out of the info pane, and enter your password again. Do this for any of the certificates that have a blue + on their icon. There should only be one or two at most.
    Restart your system.
    So, as you see, it start again with reseting the certificate cache and next manually working the certificates, to ensure proper system setting...
    But there are evenly people who failed with this... but you can give it a try
    If all fails - then we have to wait for a fix from apple

Maybe you are looking for

  • How to check a text file is already opened by another process

    Hi All,   We are facing a requirement to check a simple text file that has been already opened by some other process using java programming.We are using simple file reading concepts to read the content of those text file   For eg: Let us take sample.

  • Unable to replicate reservation to DHCP failover cluster partner node

    Hello. After reading that whilst DHCP address leases are replicated automatically to DHCP failover cluster partner nodes, and that reservations aren't, I followed steps to right-click the scope from the server which features the specified reservation

  • Indesign cs 4 problem, keine shortcuts, kein neuer absatz

    Hallo, ich bin echt kurz vorm ausrasten, ich finde niemanden der mir da helfen kann..auch adobe antwortet nicht. benutze indesign cs4, habs zusammen in dem package gekauft mit photoshop, illustrator als studentenversion. folgende probleme treten auf:

  • Help with setting up Chromium

    Last night I installed ArchLinux x86_64 (coming from Ubuntu Karmic). I did have problems with X and the wireless but eventually managed to fix things using Archwiki. Then I installed Chromuim from extra with pacman but when I execute it I get this: N

  • Error in BAPI_SALESORDER_GETLIST

    Hi Folks,              I am working on  BAPI_SALESORDER_GETLIST  from VB. I have taken mandatory parameters as CustomerNumber and Sales Organization. While I am executing this in VB I am getting the following error Parameter CustomerNumber of Method