Can not watch BT Sport on PC
I have had access to BT Sport on my Sky box for a long time, but have been trying to get it on my PC since october 2013.
I have had many hours of phone calls and remote support sesions, issue passed up to second line support.
Some time ago they managed to fix the problem that I could not activate bt sport but I still am unable to watch as I get a message "Your BT ID is correct but you don't have BT Sport on your account".
I have got BT Sport on my account with a watch now button. If I use the button and click through to watch BT Sport I get the message and a link to activate, if I follow the link to actvate I am told that I have already got BT Sport. The people in India do not seem to be able to fix this, can the moderators help ?
Mike
Solved!
Go to Solution.
Had another call from Neil today (12/09/14), to say that my BT Sport oder had been resubmited and could I log in and test it.
Sadly I found no change, I still had exactly the same error :-
Your BT ID is correct but you don't have BT Sport on your account.
Have you got BT Broadband? BT Sport is FREE, but you need to activate BT Sport before you can log in to the online player.Activate now.
Have you ordered BT Sport in the last hour? It could take up to an hour for us to update our records, please bear with us.
I had to wait about 6 hours to test it as I was out when he called, and MY BT shows BT Sport activated.
More investigations needed.
Mike
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