Can only get my daughters iphone 4 to connect to internet at home what are we doing wrong?

cannot get internet on new iphone 4 anywhere but home.

Here are some troubleshooting tips: iOS: Troubleshooting WiFi networks and connections: http://support.apple.com/kb/TS1398

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HT5163 I just bought an iPhone 4s without sim card at an Apple Store. Now I can't get the sim tray open to insert the sim card. What am I doing wrong.

I just bought an iPhone 4s without sim card at an Apple Store. Now I can't get the sim tray open to insert the sim card. What am I doing wrong?

Chamar wrote:
There should be a SIM eject tool in the box. Insert in the small hole on the right hand side of the iPhone to eject the tray. You have to get the correct angle.
I do not believe that a SIM eject tool has been provided for the past couple of years.

Can't get iTunes to sync from hp laptop to iPod shuffle. What am I doing wrong?

I have iTunes on an HP laptop and I can't get songs moved from iTunes to the shuffle. If I open the shuffle on the laptop, it seems the songs are on it, but if I go to listen to the new music, they're not there. Can't figure out what I'm doing wrong. Help.

Hey there web300!
You are looking in the right place for all that information! You do need to be completely logged on (at the top right) in order to see all the values.
If you are not getting the best signal, you can also change the security type under Wifi settings and Security. Various types can work better with certain computers. Do not make it an open network however.
What zip code are you in that this is happening? Is it only indoors? Let us know and we can take a look on the network side.
Thanks!
MichelleG_VZW
Please follow us on Twitter @vzwsupport

The screen on my MacBook goes black often. I can still see a faint image of what's on the screen, and can only get it to illuminate by moving it back and forth. What could the issue be? How can it be fixed?

The screen on my MacBook goes black often. I can still see a faint image of what's on the screen, and can only get it to illuminate by moving it back and forth. What could the issue be? How can it be fixed?

The startup disk may need repairing ...
Launch Disk Utility located in HD > Applications > Utilities
Select the startup disk on the left then select the First Aid tab.
Click: Verify Disk (not Verify Disk Permissions)
If the disk needs repairing, restart your Mac while holding down the Command + R keys. From there you can access the built in utilities in OS X Recovery to repair the startup disk.

HT204382 I was attempting to upload a video to face book and decided to cancel, now I can not get the quicktime icon with Facebook icon embedded to delete? what are steps to clear desktop?

I was attempting to upload a video to face book and decided to cancel, now I can not get the quicktime icon with Facebook icon embedded to delete? what are steps to clear desktop?

A warm welcome to Apple discussions!
A 2003 iMac cannot support Snow Leopard 10.6; you'd need an Intel processor and that cannot be retrofitted to your Mac. What does "About this Mac" in your Apple menu say for your processor speed? What does it say about how much RAM you have?
If the processor is 1ghz or faster, you can run OS 10.5; otherwise, you are maxed out at 10.4.11.
Also, are you running any commercial ("pay for") anti-virus or security software? They are notorious for slowing most Macs to a fraction of their speed potential.
A too-full hard drive can drag down performance, especially if you don't have a lot of physical RAM installed. If you single-click your hard drive icon and then do command i, you'll see the disk usage. Looks like this:
The value for "Used" should be no more than about 90 percent of "Capacity." In the example image, that drive has about 34 percent of its space used and 66 percent free--more than enough. Please post what you see for your Capacity and Used numbers
There are a few more things we might check but this is a good start.
Awaiting your information,
Allan

I can't delete 2 photo albums from my Ipad 2... What am I doing wrong?

I can't delete 2 photo albums from my Ipad 2... What am I doing wrong? I go to the photo app, then albums and 2 show up, I tap edit and nothing happens... I just want to delete these...

How did they get on the iPad ? Only albums created directly on the iPad can be deleted via the Edit button.
Albums/photos that were synced from your computer can't be deleted directly in the Photos app - you either need to move/remove/de-select them from where they were synced from on your computer and re-sync, or you might be able to delete all synced photos/albums by swiping across the 'Photo Library' line in Settings > General > Usage > Photos & Camera (that should give you a Delete button, but I haven't tried tapping it to see if it works).

When I try to convert a wav file to an mp3 it only gives me a 6 or 7 second mp3....what am i doing wrong?

When I try to convert a wav file to an mp3 it only gives me a 6 or 7 second mp3....what am i doing wrong?

Sorry you are having problems. Can you give an example preferably of some small publicly available file and the site you are trying to download it from ?
As a simple example of a download (ok it is a .png image file not not a .exe file) but can you try to download a copy of your avtar/icon, as used on these forums. In Windows one method is that you right click & should get an option save. <br/> Mine alongside uses the link
* https://support.mozilla.com/media/uploads/avatars/avatar-257447.png
Are you able to download such an image, then see it in your download manager, and find it on your computer.
Once you have got Firefox to save your binary file you can use it. In the case of the .exe file you are trying to download that should be usable as intended with your Windows Operating System, the avatar also should be easily opened and viewed.
P.S.
You could try installing the add-on https://addons.mozilla.org/en-US/firefox/addon/opendownload-10902/ if you wished to adapt Firefox to run .exe files instead of just save them.

I created a Group and put in all names and email addresses but cannot get the group to appear in an outgoing email message. What am I doing wrong?

I created a Group and put in all names and email addresses but cannot get the group to appear in an outgoing email message. What am I doing wrong?

This may help.
Can't connect to the iTunes Store
What happens whenyou try to connect? Error messages?

No matter what I do it says can not connect to iTunes Store. What am I doing wrong

No matter what I do it says can not connect to iTunes Store. What am I doing wrong?

Hey Debbie549,
I would run through the steps in the following article, specifically the "Troubleshoot issues on an iPhone, iPad, or iPod touch" section:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Regards,
Delgadoh

I plug in my iPad and make sure it is connected to the internet and locked. I still get "This iPad hasn't been backed up in (N) Days" What am I doing wrong?

I plug in my iPad and make sure it is connected to the internet and locked. I still get "This iPad hasn't been backed up in (N) Days" What am I doing wrong?

Is the iPad plugged in to the mains ? You can force a backup via Settings > iCloud > Storage & Backup > Back Up Now
If the 'hasn't been backed up' message is stuck on the screen and you can't clear it then try a soft-reset : press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot. You can then force a backup as above.

I am trying to add the Youtube widget, but I get a black box saying blocked plugin. I have even tried to embed it from Youtube as well and it does the same thing. But when I drag the Vimeo widget over, it connects like it should. What am I doing wrong and

I am trying to add the Youtube widget, but I get a black box saying blocked plugin. I have even tried to embed it from Youtube as well and it does the same thing. But when I drag the Vimeo widget over, it connects like it should. What am I doing wrong and how can I fix this problem?

Make sure that both the web browser you're using and its Flash plug-in are up to date. Google Chrome has its own Flash plug-in it updates on its own. Firefox, IE and other have separate plug-ins.

I have set hyperlinks within my ibook author document, they work perfectly until i export and view on the ipad, when only one or none work, (hyperlinks to website not working at all) what am i doing wrong?

I have set hyperlinks within my ibook author document, they work perfectly until i export and view on the ipad, when only one or none work, (hyperlinks to website not working at all) what am i doing wrong?

An external hyperlink should handoff to Safari and leave iBooks.
If that's not happening, perhaps there is something misconfigured on your iPad? Have you manually confirmed those links work in Safari on your iPad?

I am trying to connect with a friend via FaceTime from my IPad to his IPhone and it will not connect. We are both on wifi. What are we doing wrong?

I am trying to connect with a friend via FaceTime from my IPad to his IPhone and it will not connect. We are both on wifi. What are we doing wrong?

Read this:
There is a troubleshooting section at bottom.
http://support.apple.com/kb/TS5419

Trying to connect a Belkin brand audio cable from my MacBook Pro to a Sony flatscreen TV. Cannot get any sound from the laptop out of the TV. What am I doing wrong?

I'm trying to connect a Belkin brand stereo audio cable from my MacBook Pro to a Sony flatscreen TV (Apple "genius" handed me the cable to purchase.) I have tried all the ports in the back of the Sony, and tried the volume on both the cable and TV remotes. I cannot get sound out of the Sony from my MacBook Pro laptop. What am I doing wrong???

Downloaded your operating manual. It appears that you need to connect the HDMI to HDMI 1 and the audio to the input socket just to the right of the VGA socket (i.e., between the VGA and the RF input connection). The picture on page13 seems to be the clearest I could find:
Although it's not exactly clear I think they are talking about a standard 3.5 mm (1/8") stereo jack for the audio inpu as opposed to the more common RCA jacks used in the row just above that VGA input socket.
I haven't checked the manual as yet whether you need to set anything special with the controls other than input select.
Note, if that truly is a 3.5 mm stereo jack cables are very common. In your case it would just be a cable with a 3.5 mm jack on each end.
Update:
You will have to experiment with this but I think you will need to try pusing the input button to select either HDMI1 or PC (or Component?). The manual is not clear on this (page 31). Sometimes it just comes down to pushing buttons.

HT1414 I am new on the iPod 5th Gen, I have managed setting up ok, I can send emails via Mail but cannot seem to receive them ? help what am I doing wrong

I am new on the iPod 5th Gen, I have managed setting up ok, I can send emails via Mail but cannot seem to receive them ? help what am I doing wrong

Try this...
Delete the affected email account from your device.
Tap Settings > Mail, Contacts, Calendars.
Choose the affected email account, then tap Delete Account.
Add your account again.

Can only get my daughters iphone 4 to connect to internet at home what are we doing wrong?

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