Can only load 54 songs

My daughter got an Ipod Nano and we can only get 54 songs on it. We have tried resetting it, uninstalling and reinstalling everything. Everything we could read about. Is it defective or are we just missing something?
Thanks.

Hello Demery
fisrt off all, how many GB is your ipod?
4GB- 1000 songs
2GB- 500 songs
1GB- 250 songs
The songs are rated as an AAC file audio (AAC Format), at 128 KBs, 4 minute long. Check if your songs are AAc format. If not, convert them by right clicking it > convert to AAC.
Hope this help!
If it does not work,. post back
Chris

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Can only load 54 songs

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