Can only print A4

Question

Hello folks, this is my first wueation in this forum so, I Hello everyone first of all.
It might not be my last since I work with Acrobat at many customers and they find all kind of strange errors and behaviour.
Lets see i fI can describe the problem despite I am no native english speaker:
My actual problem is with Acrobat Reader X: I have an HP plotter that works just fine on every one of the 60 compuiters and with every program, EXCEPT Acrobat Reader X. When I downgrade to Reader 9 it works, too.
I'vesearched every menyu item in Reader X, I've tried to upgrade the plotter driver and connect the printer manually, nothing works.
All Workstations use Windows Vista or Windows 7 and all have the newest Service packs and upgrade status.
When I want to print a big document in - let's say A1 or A0 it refuses to change the Paper format away from A4. It always is A4 and stays that way whatever I click. Even if I upscale the piucture to A0, it shows me a tiny Area of A4 size and ONLY prints this area instead of printing the whole thing on A0 from the roll.
I uploaded 2 Screenshots for you guys to see:
http://hitmouse.de/Ablage/DinA4_Seitenangepasst.png
http://hitmouse.de/Ablage/DinA4.png
Bug or feature?`Any ideas about that? I dont want to be stuck on Reader 9 all the time.

Answer 1

It may be a saved preference try these troubleshooting steps: [[Fix printing problems in Firefox]]
If it is a margin issue, please try these steps:
If you cannot see any content on pages you printed or in print preview, the cause might be margins which are set too high.
#In order to check the margins, we need to go to ''File'' > ''Page Setup''.
#Once this is done, switch to the ''Margins & Header/Footer'' tab.
#Check what's set there under ''Margins''.
The following are the default values for ''Margins'':
'''Right''': 12.7
'''Top''': 12.7
'''Left''': 12.7
'''Bottom''': 12.7
Check these values accordingly and change them if necessary.