Can only upgrade basic phone to basic phone?

I have three lines on a share everything plan. Two smart phones and one basic phone. The only line eligible for upgrade is the basic phone line. So, I went to a local VZW store today not only to pay my bill but to see about upgrading the line with the basic phone. The rep at the store told me that I could only upgrade a basic phone for a basic phone. He said that only smart phones can be upgraded to smart phones. This is just ridiculous. I chose not to upgrade my phone. In fact, I now plan to switch to AT&T.

You were told wrong. The only difference will be a $40 line fee instead of the $30 line fee, and you may consider increasing the data pool if you are adding another smartphone to the mix. But there is no reason at all why you would HAVE to put a basic phone on that line. The rep was wrong.

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I can not upgrade the iOS on my phone, nor sync the phone because the process starts with backing up the phone which always hangs up at the backing up stage and then will not allow further progress.
And for this I guess that it is the backing up of my Podcasts - which are free downloads that causes the hang up. These are items that I have played and synced before without issues. I am thinking this way because these are Podcasts that I used to play but sundenly would not play on my iPhone. Each time I try to play anyone of them it generates the message - this movie could not be played.
I am scared of atempting a system restore because I guess I may lose my SMS for the past two months. Please approach the solution from this point of view.
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Joe

Please refer to this thread.
https://discussions.apple.com/thread/3417041
It may have something to do with one of your backup files that has been corrupted before.

TS2755 When I downloaded the iOS 7 to my iphone I can only send messages to other I phones?

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In settings for Messages, do you have "send as SMS enabled"?

I am having tremendous difficulty sending simple voice text messages, or typed text messages to non I-phone users. Picture text messages will not send at all and can only be sent to other i-phone users. Is anyone else haing this problem ?? Big concern

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I'm having problems using both Broadband and Phone at the same time, if i dissconnect router, re boot every thing, bring up service with Phone disconnected im ok, once i plug the phone in my Broadband disconnect's?, it worked ok previously albeit with broadband intermittanly having a problem when phone in use????
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Dear Community members,
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Hello IKafka?
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searching the internet i found a link to upgrtade to 10.7
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Hello ernestleo!
I'd be happy to clarify. Verizon Edge is a payment plan for your phones, so you would need to upgrade to put any line on this plan. However, it is completely fine to only upgrade 2 phones with Edge, and leave the other lines alone for the time being. You can find out more about Edge here: http://vz.to/1hJFHzr .
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Dear Apple Family,
I have been using an iPhone since I lost interest with Nokia phones. I fell in love with Apple's innovation, design and technology. However, I am beginning to lose interest wth the product as well.
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- do NOT keep the brightness to the max
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Hope i've helped and sorry for my bad english (has english as 3rd language)

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Can only upgrade basic phone to basic phone?

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