Can only use about half of the MP3 player's available sp

I recently purchased a Creative Zen Nano GB MP3 player. I hooked it up, and tried to transfer mp3's to the player. It allowed me to transfer 550 megs of music, then said the dri've was full. When I clicked on "Removable Disk" under "My Computer", the little graph on the left side of the window it said I had 430 megs of free space, and the picture of a circle representing the disk space also showed it as only a little more than half full. I tried to drag-n-drop more files, only to get the small window saying the dri've was full again. I returned it to the store and exchanged it for an identical player, and I am getting the same problem. Anyone know what the problem may be?

There's an entry about this in the FAQ post - search down until you find I can't seem to fit any more files on my flash player yet I have free space, why?
PB

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